Len The Plumber Heating & Air

Plumbers

4.8·5,179 reviews

Certified ProEligible for the Best Pick Guarantee

443-312-2693

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Serves Baltimore, MD

Licensed & Insured

5,179 verified reviews

Background checked

4th year as a Best Pick

Hours of Operation

MondayOpen 24 Hours

TuesdayOpen 24 Hours

WednesdayOpen 24 Hours

ThursdayOpen 24 Hours

FridayOpen 24 Hours

SaturdayOpen 24 Hours

SundayOpen 24 Hours

Business Address

1552 Ridgely Street

Baltimore, MD 21230

Company Details

Services Offered

Plumbing Repair, Installation, and Replacement
Drain Cleaning Services
Sewer Line Repair and Replacement
Water Heater Repair, Installation, and Replacement
Leak Detection and Repair
Water Filtration and Treatment Systems
Sump Pump Repair and Installation
Gas Line Repair and Installation
Sewer Line Inspection

Services Not Offered

Not specified

Minimum Job

Not specified

Warranty

Contact for warranty details.

Additional Information

The company offers same-day service seven days a week with no extra charge for evening or weekend appointments.

Employee Information

Background Checked
Drug Tested
Marked Vehicles
Vehicles are Fully Stocked
Wear Uniforms

Insurance Coverage

General Liability Insurance

Workers' Compensation Insurance

Company History

The company started in 1996 and proudly serves the local communities of the Mid-Atlantic region.

Distinctions

A+ Rated with the BBB

About this company

"We pride ourselves on listening carefully to the needs of our customers. When clients call us with a plumbing issue, they're looking for a skilled, trusted plumber to help as quickly as possible. Our offices throughout the Mid-Atlantic region let us act with urgency while sending the most skilled, highly trained professionals to get the job done right."

— Jeff Cooper, CEO

License

73100

Ratings & Reviews

Compiled Score:

Len The Plumber Heating & Air has received 4.8 out of 5 stars based on 5179 customer reviews. Learn about Our Research Process.

4643

239

190

How are scores calculated?

No Google reviews available.

No review comments provided

Clarksville, MD

"we had an emergency and the professionals were there for us right away"

Andrew Z.

Columbia, MD

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Rod L.

Baltimore, MD

No review comments provided

MD Homeowner

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Catharine V.

Edgewater, MD

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MD Homeowner

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Saad P.

Ellicott City, MD

No review comments provided

Ward

Fork, MD

"Hot water heater was defective and replaced under warranty a month later. Tech who installed was called out to house a week after installation and dismissed my concerns and problems with hot water heater."

Fallowfield

Crofton, MD

"They are prompt, polite and professional."

Laurence M.

Glen Burnie, MD

No review comments provided

Darleen B.

Halethorpe, MD

No review comments provided

Shawn G.

Parkville, MD

No review comments provided

Kelvin M.

Baltimore, MD

"We had a leak and the issue ended up being the pipes under the sink we’re somehow not connected properly - the person who came out from Len the plumber put multiple holes in our ceiling and could not figure out what the problem was"

MD Homeowner

"no especially for work involving water wells."

Christopher C.

Timonium, MD

No review comments provided

Sam B.

Baltimore, MD

"Jim Long was very professional and knowledgeable"

Starr

Pasadena, MD

"Len the plumber was knowledgeable and knew exactly how to fix our issue. We were and are very happy with the results."

MD Homeowner

"Scheduled quickly, knowledgeable service, friendly and efficient."

MD Homeowner

"Cost was incredibly high. Technician didn’t clean up the dust from the drywall removal. We had to repair the drywall ourselves. Quality of the pipe repair was well done though."

Ashley L.

Sykesville, MD

"Who is this? This is not the email address you are looking for. Should be zero stars because I already informed you of this."

Shari M.

Shady Side, MD

No review comments provided

Jerry K.

Elkton, MD

No review comments provided

Sarah S.

Columbia, MD

"Very pleased with service. Repair person was great."

MD Homeowner

No review comments provided

Tim S.

Odenton, MD

"I feel that I was mistreated by the way they set the price for the project!"

Brian R.

Elkridge, MD

No review comments provided

MD Homeowner

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John M.

Nottingham, MD

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MD Homeowner

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Brad M.

Laurel, MD

"Their customer service and scheduling were really poor."

Royce M.

Phoenix, MD

No review comments provided

MD Homeowner

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Denise B.

Baltimore, MD

No review comments provided

N.U.M.

Clarksville, MD

"Have already recommended to friends"

MD Homeowner

No review comments provided

MD Homeowner

"I am still waiting for my receipt for the work I got done. I didn't understand the break down of pricing. They are overpriced. The first technician lied and said he came, but he never did. They sent someone else out."

Regina S.

Parkville, MD

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Sue F.

Baltimore, MD

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MD Homeowner

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MD Homeowner

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MD Homeowner

"Len Plumbing always provides good service!"

Denise H.

Bel Air, MD

"I've been satisfied with their service. I've had them come to my house three times in the past year."

MD Homeowner

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Eaddy-El J.

Parkville, MD

"In summary, they were very thorough, explained everything and I would use them again."

Harris L.

Brooklyn, MD

"We are extremely satisfied with Len the Plumber (Baltimore)."

L.A.T.

Odenton, MD

No review comments provided

MD Homeowner

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MD Homeowner

"They never showed up or called."

MD Homeowner

"I am likely to recommend Len the Plumber (Baltimore) to a friend. They did an excellent job."

MD Homeowner

No review comments provided

MD Homeowner

"I have used them for years and was always happy with them even when they would send a really young plumber and I would say “good lord what does he know?” They never disappointed, they were always really good. Then this last time when I was trying to invoke the warranty on the new toilet they installed, they sent out a guy and I told him about the leak. They checked if it was leaking and it did. There was dye coming down, and the water was draining out of the toilet without flushing and the dye was also leaking from the tank into the bowl. I told him both things and all he did was stand and stare at it for fifteen minutes, flushed it a couple of times and looked at it said nothing was wrong with it and left. Then I called, I talked to someone at Len the Plumber, and they said someone would call me back and get the details. They did, and I gave them the story this story right here all over again. That person said “oh someone will get in touch with you.” Which is what the first person had said, and I never heard from them again. They did not change the flapper which was probably all that was needed, except for the draining of the bowl which is probably some sort of valve at the bottom of the toilet. Which would to indicate that the toilet needed to be replaced, and the guy just stared at it for a long time. He agreed with that assessment, although he didn't think anything was wrong with it but all he did was stare at it and said “I have other calls today, so I'm going to go.”"

Mayo L.

Baltimore, MD

No review comments provided

Taras W.

Belcamp, MD

No review comments provided

MD Homeowner

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B.W.A.

Baltimore, MD

"Everyone was very nice and handled the situation very well."

Susan S.

Catonsville, MD

No review comments provided

Jay S.

Annapolis, MD

"The Len the Plumber (Baltimore) personnel are professional, courteous, and responsive."

Thomas S.

Columbia, MD

No review comments provided

Barbara P.

Clarksville, MD

No review comments provided

MD Homeowner

"We have dealt with Len the Plumber over the years and have never been disappointed. The technicians have always been on time, knowledgeable and respectful. We have recommended this company to family and friends quite a few times."

MD Homeowner

"I had some problems with my furnace when they put it in. I had a hard time getting them back to complete corrections. They took out my hot water heater and did not tell me what they were doing with it initially. It was hard getting a response from people."

Roosevelt T.

Washington, DC

"The process was quick and painless! Our technician was respectful and honest, and was also very friendly."

MD Homeowner

No review comments provided

MD Homeowner

"They were very courteous, responsive, and knowledgeable."

MD Homeowner

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MD Homeowner

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MD Homeowner

"I will not recommend them until I see better work. I do need to call them for an issue I have."

MD Homeowner

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MD Homeowner

"The technician that came out assessed the situation thoroughly and was very efficient."

DC Homeowner

"I felt they were overpriced."

DC Homeowner

No review comments provided

MD Homeowner

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MD Homeowner

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Nam Z.

Glenelg, MD

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MD Homeowner

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MD Homeowner

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Elieen L.

Pasadena, MD

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MD Homeowner

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MD Homeowner

"Len the Plumber (Baltimore) was extremely expensive. It was to replace the hot water tank. The cost was $3500.00. They said that part of it had to do with Covid-19. It was a small tank, and they had to find it. It seemed expensive to me. I had water everywhere, so I had to do it. Bottom line, it was too expensive!"

MD Homeowner

"5-stars!"

William K.

Annapolis, MD

"I would not recommend the company because of its exorbitant service charges."

Horatio L.

Poolesville, MD

No review comments provided

Raleigh L.

Gaithersburg, MD

No review comments provided

MD Homeowner

Service Area

Len The Plumber Heating & Air serves 43 cities in the Baltimore, MD area.

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Cities Served

Abingdon, Baldwin, Baltimore, Bel Air, Catonsville, Cockeysville, Fallston, Finksburg, Forest Hill, Fork, Glen Arm, Gwynn Oak, Halethorpe, Hampstead, Hunt Valley, Hydes, Jarrettsville, Joppa, Kingsville, Lutherville Timonium, Marriottsville, Monkton, New Windsor, Nottingham, Owings Mills, Parkville, Perry Hall, Phoenix, Pikesville, Randallstown, Reisterstown, Rosedale, Sparks Glencoe, Stevenson, Sykesville, Towson, Union Bridge, Upper Falls, Upperco, Westminster, White Marsh, Windsor Mill, Woodstock