Len The Plumber Heating & Air
Air Conditioning & Heating
Hours of Operation
Business Address
3610 Commerce Dr Suite 808
Halethorpe, MD 21227
Company Details
Services Offered
- Ductless Mini-Split Installation
- HVAC System Maintenance
- HVAC System Repair, Installation, and Replacement
- Maintenance Programs
Services Not Offered
Minimum Job
Not specified
Warranty
- Contact for warranty details.
Additional Information
Employee Information
- Background Checked
- Drug Tested
- Marked Vehicles
- Vehicles are Fully Stocked
- Wear Uniforms
Insurance Coverage
General Liability Insurance
Workers' Compensation Insurance
Company History
Distinctions
- A+ Rated with the BBB
About this company
"We pride ourselves on listening carefully to the needs of our customers. When clients call us, they're looking for skilled, trusted technicians to help as quickly as possible. Our offices throughout the Mid-Atlantic region let us act with urgency while sending the most skilled, highly trained professionals to get the job done right."
— Dave Carpenter, CEO
License
HVAC 01-80653
Ratings & Reviews
Compiled Score:
Len The Plumber Heating & Air has received 4.7 out of 5 stars based on 8189 customer reviews. Learn about Our Research Process.
Mario Iati
a month ago
Had a serious water back up late Saturday night 8.29. Long story very very very very short, this is now 9.2. All outside sewer lines needed replaced. First time dealing with LEN. They were on top of it very fast. They were fair, fast, professional, and shockingly honest. Overall pretty satisfied considering how much of a $**t situation this was (yes, a pun). Good thing is I just added coverage at the start of the year for just this so a lot was covered.
Joseph Armstead
2 months ago
Main water line finally gave out in a 60 year old home, 6 feet from the public line so this was all on me as the homeowner. After seeing water slowly bubbling in the front yard, called Len the plumber and they sent over a technician next day. Sam Linzer came and diagnosed it quickly, discussed options, and he gave me a detailed quote with options based on unknowns that could be experienced. Already had a service plan with LTP and was able to work out an appointment 2 days later. They took care of ms utility, work crew, it was seamless. Quoted a single day repair and they got the job done. Water off at 8am back on at 6pm, minimal disruption to the family routine. Credit to Sam and the team, clear communications, proper experience, and thorough to complete the job AND clean up. Service contract helped discount the price, recommend you get one with LTP and have them keep all your service needs met.
Donald Dunn
6 months ago
Our water heater finally stopped working, it had a long and good life (21 years!) i called Len the Plumber first thing in the morning and they were able to send Mark Thompson out later that day. They were accommodating to the late afternoon window of time I needed. Mark took a look at our old water heater and did concur it was time to replace it. It was certainly on borrowed time. Mark gave me quotes for both a 50 gallon and 75 gallon. They do not carry a 60 gallon, which is what I had. I home it was a bit of a sticker shock on the coat of a new water heater, we went with the larger one. Mark did ask if I wanted to join their membership ($16 per month, with a year long minimum) and said it would save me $2000 by doing so. While this did feel like an upscale and one that I felt pressured to accept, I’ll want to figure out how to use this service for the next year. It was unclear to me if they will service my HVAC system as well. Mark was there for about 4 hours, installed the new hot water heater and cleaned up and took away the old one. Thanks LP for being very efficient and responsive.
Quierra Johnson
a week ago
I had a great experience working with Tyrone. After going four days without water and struggling to find someone who could come out, he was willing to take my last-minute call to replace my water heater. Not only was he nice, patient, and informative, but he also went above and beyond by coming in the following day, which was supposed to be his day off, to get the job done. He worked efficiently, took the time to explain things, and made the entire experience a positive one. I truly appreciate his professionalism, flexibility, and willingness to help when I needed it most. I’m very pleased with the service and would absolutely recommend him to others!
Kizzy Bivins
3 months ago
It was by accident that I replaced a service request to have Len The Plumber come out. I was actually looking for another company but it was God ordained. From the initial visit to the completion of the job within 24 hours, Dustin was nothing but a professional! He explained everything to me and helped to ease the pain. I'm truly grateful to LTP and Dustin for a job well done! I am a customer for life!!!
Service Area
Len The Plumber Heating & Air serves 43 cities in the Baltimore area.
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Cities Served
Len The Plumber Heating & Air FAQ
Services
Hours of Operation
Business Address
3610 Commerce Dr Suite 808
Halethorpe, MD 21227
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