R.S. Andrews Services, Inc.
Air Conditioning & Heating
Hours of Operation
Business Address
225 Scientific Drive
Peachtree Corners, GA 30092
Company Details
Services Offered
- Air Duct Cleaning
- HVAC System Maintenance
- HVAC System Repair, Installation, and Replacement
- Indoor Air Quality Solutions
Services Not Offered
Minimum Job
Not specified
Warranty
- 1-year to 10-year parts and labor warranty
Employee Information
- Background Checked
- Certified Drug-free
Insurance Coverage
General Liability Insurance
Workers' Compensation Insurance
Company History
Distinctions
- Employs a Backflow Prevention Assembly Tester certified by the Georgia Association of Water ProfessionalsMember of the Plumbing-Heating-Cooling Contractors Association
- Employs National Air Duct Cleaners Association (NADCA) certified technicians
- Employs North American Technician Excellence (NATE) certified technicians
- Lennox Premier Dealer
- Member of the Plumbing & Mechanical Association of Georgia
- Received the Dave Lennox 5 Year Excellence Award in 2011
- Rinnai ACE PRO dealer
About this company
"Since 1968, R.S. Andrews has proudly served greater Atlanta and delivered smiles to countless customers. We have expert technicians to provide you with the knowledge you need to make informed decisions about your heating, air conditioning, and plumbing needs. Customer service is our number one priority."
— Dari Payrow, President
License
CN209549
Ratings & Reviews
Compiled Score:
R.S. Andrews Services, Inc. has received 4.9 out of 5 stars based on 5773 customer reviews. Learn about Our Research Process.
"My experience with Erica was the best I have had in a long time. She was not only helpful but also informative. My problem is not the workers but rather the wait time for an appointment"
Suze B.
Suwanee, GA
No review comments provided
Donald C.
Norcross, GA
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GA Homeowner
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Dalton M.
Marietta, GA
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Larry S.
Roswell, GA
"They were thorough, they came exactly when they said they would, they got everything done that they said they would get done, and they were reasonably priced!"
Laura J.
Lilburn, GA
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Fred P.
Snellville, GA
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GA Homeowner
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GA Homeowner
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GA Homeowner
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GA Homeowner
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Betsy F.
Ellenwood, GA
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Larry C.
Snellville, GA
"They have always done a good job for us."
Lloyd B.
Duluth, GA
"They were efficient, on time, pleasant, and they did a good job."
GA Homeowner
No review comments provided
Kevin T.
Lawrenceville, GA
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GA Homeowner
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Michael C.
Powder Springs, GA
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GA Homeowner
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GA Homeowner
"It has been awhile, but everything went great!"
GA Homeowner
"They were very professional, on time, and did a great job."
GA Homeowner
"Your service people are always prompt, friendly and efficient."
GA Homeowner
"Although I’ve had fantastic experiences with RS Andrews in the past I must say this one was disappointing My original window was 10-2. Just prior to 2pm I received a text stating the technician is taking longer than expected on his previous call Understandable and no problem Shortly after 2 pm I got another text stating the tech was “on the way”. I also got a phone call stating the same Great Over 90 minutes later another text stating he was still at the previous stop (we’re at 3:50 pm now for my 10 am - 2 pm window) Called customer service who contacted dispatch who said they would get in touch with the tech Around 5 pm the tech called stating he could be at our home at about 7:30-8:00 After initially agreeing I again called customer service to cancel/ reschedule figuring there even if he were to arrive at 7:30 it would be at least 2 hours till he was done, probably tired, hungry and maybe prone to error My new window is scheduled for next week"
Larry C.
GA
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Andrew S.
Marietta, GA
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Timur D.
Acworth, GA
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Todd C.
Atlanta, GA
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GA Homeowner
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Julian I.
Marietta, GA
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Joan M.
Doraville, GA
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Patricia B.
Cumming, GA
"The last few times we have used RS Andrews, we have had service issues requiring rework by members of the team. Both plumbing and HVAC"
William E.
Dunwoody, GA
"Everything from the initial service call, through the system evaluation,on to the installation of the new system was done by highly competent, engaging individuals. Any questions or problems since then have been addressed promptly and competently. I am very satisfied with the consistent level of service I have received from this company."
Steve J.
Atlanta, GA
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Gary N.
GA
"Had water meter leakage. Team arrived on day and time they said and went straight to work to repair the leakage."
Janice M.
GA
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Astrid M.
GA
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Tristan N.
GA
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David P.
GA
"I am very satisfied. The technician was very polite and did a great job."
GA Homeowner
"I am likely to recommend RS Andrews Air Conditioning, Heating & Plumbing because of their professional quality and service. The trust is higher than what I've seen from other contractors. There is a high level of trust from their service that I've used for years. They are trustworthy, and the quality is unmatched. I don't feel like they're trying to pull one over on me. I value their transparency and attention to detail."
Shawn R.
GA
"I had very good service and very good people that came out."
Clayton C.
GA
"RS Andrews has been serving us for several years. If there are ever any problems, they always correct the problems at no charge to me."
GA Homeowner
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GA Homeowner
"They have excellent service, and I have 100% satisfaction with them."
GA Homeowner
"all employees were polite. I was very happy"
Daniel P.
GA
"I have used them multiple times and been more than satisfied with their promptness and professionalism."
David G.
GA
"The quality was great and I am very satisfied."
GA Homeowner
"RS Andrews Air Conditioning, Heating & Plumbing has always been great in terms of service and promptness. It gives my wife and I a sense of relief knowing which tech will come and having them call ahead. With Covid and family life, sometimes things come up, so for them to call ahead and send a picture of the tech, I know who is showing up. This adds some relief to my wife and I. There is a sense of comfort."
Ryan D.
GA
"I would! I had an experience where the first plumber who came out and did not put the plumbing in correctly, and we had another issue. Then, when I called and told the company that we still had a problem, they did correct it without any additional cost, and I was very satisfied."
GA Homeowner
"I am very disappointed wtih the service technician."
GA Homeowner
"I purchased a Nest Thermostat and it took 3 people to get it working properly. It was set on a setting that I did not know how to adjust. I work at night and I needed it be cold when I sleep. Because it could not detect movement it reversed to the hotter temperature. The 3rd person I had come out I asked that he check the settings. He said that he would clean the outside unit and that of course did not help. The manager came out and detected that the setting was incorrect and since then I have not had any problems. I thought it was ridiculous that no one could help with the nest."
Yvonne H.
GA
"Jim Wallace took care of my unit, but he passed away. Marvin took over, and he is just as cool, and he knows his business. He does exactly what he says he's going to do. However, they could improve on the response time to customers with emergencies."
Robert W.
GA
"They were professional and took care of problems very well. Everything was satisfactory."
GA Homeowner
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GA Homeowner
"RS Andrews Air Conditioning, Heating & Plumbing provided excellent, high quality service. Everything was explained to me in great detailed. I trusted the technicians who did the work."
Ed H.
GA
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Titi P.
GA
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Mils J.
GA
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Jeff G.
GA
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GA Homeowner
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GA Homeowner
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Heidi C.
GA
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Alex E.
GA
"I only received plumbing. The plumber was wonderful, he fixed my horrible problem and he referred me to the people who helped me with my other problems that was caused by the sewer build-up. Also they worked with my insurance."
Linda M.
GA
"They provided quality service for the installation and have been good at maintaining our heating, electrical et plumbing work."
Stephen S.
GA
"RS Andrews' technicians are fantastic. Marvin was very thoughtful in his recommendations to me."
GA Homeowner
"They did a very good job on our re-piping. However, the last service call I made I was charged $330 and all they did was cut a big hole in my ceiling to see where my leak was, and they could've gone upstairs and checked the upstairs toilet first. But they cut a hole, charged me $330, and didn't do anything except come here."
Marie R.
GA
"We had excellent service from them when we used them."
GA Homeowner
"I am very pleased with service and responsiveness provided by RS Andrews Air Conditioning, Heating & Plumbing."
GA Homeowner
"RS Andrews did not catch maintenance requirements on my HVAC when they came out for a check-up."
Therman M.
GA
"Great company. I have used them for years."
Jeff M.
GA
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Anonymous Homeowner
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Andi P.
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Anonymous Homeowner
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Anonymous Homeowner
"I am pleased with the service I received."
Anonymous Homeowner
"They're a great company. I used them for plumbing, and now to have all my ducts thoroughly cleaned in my house. It was great service."
Jeff M.
"if you are looking for a dependable and reliable company that gives you fair pricing, this is the company to go with!"
Nabil I.
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Anonymous Homeowner
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Matt J.
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Mike L.
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Doug S.
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Donna F.
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Laura J.
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Lindsay J.
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Anonymous Homeowner
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Vicki M.
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Polly H.
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Cheryl M.
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Stephen F.
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Anonymous Homeowner
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Robert M.
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Patrick M.
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Anonymous Homeowner
"RS Andrews Air Conditioning, Heating & Plumbing has done good work for us in the past."
James F.
"I've been an RS Andrew's customer for ten years and they are an excellent service provider."
Matt W.
"They were extremely professional and whatever questions I had regarding the attic and areas that were unclear, they were able to answer and put me at ease."
Anonymous Homeowner
"The techs seems to be pushing product and they're acting as salesman,"
Anonymous Homeowner
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Matthew G.
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Anonymous Homeowner
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Brett H.
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Anonymous Homeowner
"5 1/2 Stars"
Ed H.
"They are very professional and provide quality work."
Anonymous Homeowner
"RS Andrews Air Conditioning, Heating & Plumbing provided our business with outstanding customer service and were professional."
Terry
"They met my expectations for the project!"
Gary G.
"Communication was great and they went above and beyond all of my expectations."
Howard R.
"We had one situation where we called another company who tried to help us with a stove gas leak in the kitchen. RS Andrews' John Madeo was with a doubt the best person. He undid something that was done incorrectly and quite serious. He was extremely personable and really nice. We will certainly call him again if needed!"
Anonymous Homeowner
"They are always professional."
Anonymous Homeowner
"They did a great job at a great price."
Larry G.
"They are my go-to for everything. If something goes wrong, they are who I call."
Anonymous Homeowner
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Kinita S.
"The service is what I expected to have."
Anonymous Homeowner
"The guys are always polite and helpful."
Anonymous Homeowner
"The service person was pleasant, knowledgeable, and cooperative. They completed the job to my satisfaction."
Anonymous Homeowner
"RS Andrews was on-time, they estimated the job prior to doing the work. Satisfactory job completion."
Mark M.
"They provided an excellent service in the timeframe that I needed, they were at my doorstep in less than three hours!"
Anonymous Homeowner
"They are very professional. The installation was good. The tuneups are good. The people are all very friendly."
Anthony P.
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Audrea C.
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William D.
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Bob B.
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Jim M.
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Frances C.
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Stephen K.
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Valerie N.
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Celia B.
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Anonymous Homeowner
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Tracee M.
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Susan E.
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Charlie C.
"The technician was fine but they charge you a fee to come back out if their is an issue and service was done 2 months ago. I feel like if you have issues with their work they should come see about it for no charge."
Carol C.
"They did what they said they were going to do, and got it done efficiently."
John S.
"I would recommend them."
David P.
"They were professional and timely. They have qualified technicians."
D G.
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Mildred T.
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Anonymous Homeowner
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Nicole M.
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Luther B.
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Michael H.
"The installation of a Rinnai tankless hot water heater has not been satisfactory."
Anonymous Homeowner
"Come out on a very hot day, and were able to get the HVAC unit back up and running quickly and efficiently."
Kerry B.
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Anonymous Homeowner
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Tom L.
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Anonymous Homeowner
"Responded to all they said they would do particularly with the inspections for the summer and the winter season."
Lamar C.
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Ron A.
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Anonymous Homeowner
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Marilyn S.
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Anonymous Homeowner
"John the installation technician was great! He was very professional."
John V.
"We have been using them ever since we have been in this house and we plan to keep using them."
Charlotte S.
"RS Andrews is consistent with providing quality service."
Phyllis B.
"We've had some problems recently. When the rep did my heating and air checking they left my crawl space open and let mice in and refused to take responsibility for it. I've been talking to an attorney to resolve this."
Linda R.
"I appreciate the service."
Anonymous Homeowner
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Arlene B.
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Errol H.
"RS Andrews Air Conditioning, Heating & Plumbing is a very good company."
GA Homeowner
"They were on time. They completed the job in a timely manner. The employees are very professional."
Anonymous Homeowner
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Tommy O.
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Anonymous Homeowner
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Peter E.
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Casey C.
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Jerdine C.
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Emily B.
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Tracy R.
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Greg M.
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Kay K.
"I recommend them all the time. We have sent them a fair amount of business already. A number of our friends are using them. We're big fans."
Jason L.
"Our plumber Jamie does a excellent job and because of that we ask for him by name when we need his services!"
Anonymous Homeowner
"We tried three other companies before RS Andrews and they are by far the most qualified and professional."
Michelle W.
"I have always been satisfied with the service from RS Andrews and have used them for 20 years!"
Rebecca R.
"I highly recommend them. Their work is excellent."
Tommy M.
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Linda P.
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Kristine W.
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Charles M.
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Goerge D.
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Jim R.
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Patrice D.
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Neil B.
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Gladys H.
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Tom H.
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Anonymous Homeowner
"They showed up on time, explained the work, completed the task and left my home better than they entered it."
Mark M.
"I would totally recommend it, great service, and owner is awesome."
David P.
"They have always been really reliable. They come out when they are supposed to and I never have any issues with appointments."
Leah M.
"They are cost conscience."
Cathy M.
"Justin was very good."
Robert D.
No review comments provided
GA Homeowner
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GA Homeowner
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John R.
Atlanta, GA
"It was good work and they were quick. They did all I needed and it was done that day."
GA Homeowner
"I have used RS Andrews Air Conditioning, Heating & Plumbing for a long time, and they've been good always been good. They come on time and are always pleasant."
GA Homeowner
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Threet B.
Atlanta, GA
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Gary Y.
Atlanta, GA
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GA Homeowner
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Carrolyn P.
Hampton, GA
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Dedra C.
Suwanee, GA
No review comments provided
Doris G.
Atlanta, GA
No review comments provided
Swats E.
Clarkston, GA
"I was most satisfied with the professionalism. It was a bit pricey but other than that it was great."
GA Homeowner
"I would not recommend them."
GA Homeowner
"They put in a new water heater for me and installed a new toilet. They are just great and excellent."
GA Homeowner
"I have used RS Andrews for both a/c and plumbing. The plumbing was so bad of an experience. I would have a hard time recommending RS Andrews because of it."
Timothy J.
Conyers, GA
"Dee, the technician, always talks to me and explains what he is doing. I always request him from RS Andrews when I need work done. I also love that they do not charge you for a house call. I could definitely recommend RS Andrews to my friends."
Roseatta T.
Atlanta, GA
"They are very good people."
GA Homeowner
"The technicians at RS Andrews are very friendly and knowledgeable."
GA Homeowner
"We always receive very good service from RS Andrews. The technicians are very thorough and informative."
GA Homeowner
"RS Andrews Air Conditioning, Heating & Plumbing was courteous, on time, and thorough."
Kevin C.
Braselton, GA
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Linda P.
Riverdale, GA
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GA Homeowner
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Tony T.
Acworth, GA
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Ronnie W.
Atlanta, GA
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Clystal H.
Mableton, GA
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Elva K.
Lithonia, GA
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Joe B.
Atlanta, GA
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Rita M.
Alpharetta, GA
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GA Homeowner
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Annette G.
Marietta, GA
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Americo P.
Hampton, GA
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James B.
Peachtree City, GA
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Ashley N.
Snellville, GA
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GA Homeowner
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David D.
Canton, GA
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GA Homeowner
"RS Andrews Air Conditioning, Heating & Plumbing were timely, efficient and very professional"
Morrell M.
Lawrenceville, GA
"They did not follow up with the last service call. The personnel has not reached out to me."
GA Homeowner
"Great service! Polite, courteous, and on-time. They clearly defined everything that they were going to do as well as advise me on other items that we needed to address, so very thorough. They were respectful of my home and my family during times, but also able to assist in emergencies. So, overall excellent service!"
Ryan D.
Atlanta, GA
"They were professional, dependable, and reliable."
Sarah M.
Atlanta, GA
"RS Andrews Air Conditioning, Heating & Plumbing always does an excellent job for us."
James Y.
Alpharetta, GA
"RS Andrews Air Conditioning, Heating & Plumbing installed my HVAC unit and provided excellent service!"
GA Homeowner
"Andrew has been absolutely superb! If I ever had a problem and didn't feel comfortable with it, he came right out and fixed it. Everybody else has been good too! The last technician that came out to do my winter service on my furnace was absolutely great too!"
Laura H.
Atlanta, GA
"They always come at the time they say they will come, and I don't have to call to see if they will come. They are also reliable."
Yvonne B.
Lithia Springs, GA
"It is reassuring to have a company deliver quality and trusted service. As a homeowner I like having piece of mind and someone to call on in time of need for heating, plumbing and electrical work."
Shawn R.
Roswell, GA
"I am likely to recommend RS Andrews Air Conditioning, Heating & Plumbing to a friend and I already have! They are very professional, on time, dependable and their followup is outstanding."
GA Homeowner
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GA Homeowner
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Kate H.
Atlanta, GA
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GA Homeowner
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Ovie H.
Cumming, GA
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KATIE R.
Marietta, GA
No review comments provided
GA Homeowner
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Phyllis J.
Atlanta, GA
"We have used them on several occasions. Each time, they were very professional."
Lamonte
Alpharetta, GA
"RS Andrews is the only company I refer friends or family to."
Britt C.
Marietta, GA
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GA Homeowner
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Gordon E.
Roswell, GA
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Armond B.
Buford, GA
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GA Homeowner
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JEREMY S.
Suwanee, GA
"Their prices are to high."
Richard W.
Decatur, GA
"They have very good customer service."
GA Homeowner
No review comments provided
Chris A.
Atlanta, GA
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Daniel D.
Atlanta, GA
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GA Homeowner
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Stacy K.
Kennesaw, GA
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Michael A.
Stone Mountain, GA
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Reggie F.
Fayetville, GA
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Rico W.
Roswell, GA
"I left a message to get a callback on a quote and never received a callback."
GA Homeowner
No review comments provided
GA Homeowner
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Kent G.
Atlanta, GA
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Betty S.
Douglasville, GA
No review comments provided
GA Homeowner
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Jerry G.
Atlanta, GA
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Ruth B.
Decatur, GA
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Erika E.
Atlanta, GA
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GA Homeowner
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John C.
Atlanta, GA
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Jeff C.
Atlanta, GA
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GA Homeowner
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Manlet S.
Atlanta, GA
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Service Area
R.S. Andrews Services, Inc. serves 50 cities in the Peachtree Corners, GA area.
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Cities Served
R.S. Andrews Services, Inc. FAQ
Services
Hours of Operation
Business Address
225 Scientific Drive
Peachtree Corners, GA 30092
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