Harley Exteriors, Inc
Window & Door Replacement
Hours of Operation
Business Address
22122 20th Avenue SE #157
Bothell, WA 98021
Company Details
Services Offered
- Window Replacement
- Door Replacement
- Energy-Efficient and Insulated Windows
- Specialty and Custom Windows
- Storm and Exterior Windows
- Energy-Efficient and Insulated Doors
Services Not Offered
Minimum Job
- 3 windows minimum
Warranty
- Lifetime warranty on parts and labor
Employee Information
Not specified
Insurance Coverage
General Liability Insurance
Workers' Compensation Insurance
Company History
Distinctions
Not specified
About this company
"Harley Exteriors has been family owned and operated since 2002. We put our customers first and strive for 100 percent satisfaction."
— Christian Daher, Owner & CEO
License
HARLEEI980JP
Ratings & Reviews
Compiled Score:
Harley Exteriors, Inc has received 4.2 out of 5 stars based on 694 customer reviews. Learn about Our Research Process.
Marlene Fischer
6 months ago
I love my new windows. The installers were very polite, did quality efficient work, answered all my questions. My project involved installation of 8 windows. This included a sliding patio door and a large 3 section picture window. They are definitely worth the money! A motto to live by, "You get what you pay for". 😉🙂 I had a great experience, Elon was easy and fun to talk to. He was very thorough on his demonstration. The installers were very polite, efficient and knowledgeable. Gabriel answered all my questions. They were respectful of my house & the property, they cleaned up as they worked. Thank you!
Ryan Heflen
6 months ago
Had a very pleasant and productive evaluation visit from Elio. We felt like he was here to assist us and provide the best option without a feel of trying to sell us something. We appreciated the comparison of the Harley product with other brands and he discussed the installation process and warranty. As a former construction PM, it was nice to know the product was being produced to fit the application and not an off the shelf product that would be made to work with the application. We were pleased that the overall price for a high end product from Harley was not much more than the inferior quality and basic models we had been quoted. And respect for a company that will warranty its work and product for the lifetime of the product. Looking forward to the rest of the process.
Katherine Swain
3 months ago
Excellent! Communication, planning, prep, delivery, customer support...all TOP NOTCH! Delivery commitment met & team stayed till work completed as planned in 1 day. In just hours, we experienced significant improvement in managing controlled temperature throughout our 2-story home. In addition to being energy efficient, the windows are beautiful. Very happy with product, service, and end-to-end support!
jeff grewe
4 months ago
Quality windows and quality installers all the way! The salesman zack was good to work with and not a pressure salesman. The window measurements were very precise and custom fit to order. The installers ran into structural issues and did a fantastic job repairing the damage. Highly recommended.
Ronnie Barrett
a year ago
Harley Exteriors did a great job on our windows! From the sales bid to the installation, everything went smoothly. I was a bit skeptical when they scheduled my install for a Friday but the crew knocked it out the park! 10 windows on two floors and they were done and cleaning up in about four hours! I was amazed! The windows are beautiful and they really make a difference keeping the house cool! I especially love the huge picture window that replaced 3 side by side century old windows.
No review comments provided
Kirkland, WA Homeowner
No review comments provided
Sandra C.
Lake Stevens, WA
"I am likely to recommend them to a friend because the quality of the product is outstanding."
Susan M.
Olympia, WA
No review comments provided
Puyallup, WA Homeowner
"Changeover was very quick and professional."
Kirk A.
Port Orchard, WA
No review comments provided
Redmond, WA Homeowner
No review comments provided
Randy P.
Port Orchard, WA
"The gutter installation was beautifully done. The workmanship was clean, precise, and thoughtfully executed, with great attention to detail throughout the entire process. The final result is eye-catching adding just the right amount of sparkle and character to our house. Communication was clear, the work was completed on time, and the installer was professional from start to finish. I gladly recommend this service to anyone looking for a high-quality, polished gutter installation."
Scott C.
Monroe, WA
"The guys were very professional, and they cleaned up everything, so I was really happy with it."
Juanito O.
Bremerton, WA
No review comments provided
Arlington, WA Homeowner
"The clarity and quality of service at the initial interview were wonderful, installation was efficient, and they were patient with me in my time, as well as my schedule, being a father of four and working two jobs."
Tacoma, WA Homeowner
No review comments provided
Diana T.
Lynnwood, WA
"Price is really high"
Sandi J.
Puyallup, WA
"Prices were surprisingly high."
Kelly K.
Kent, WA
No review comments provided
Shane M.
Edmons, WA
"I was pleased with how friendly and responsive the schedulers were at my initial contact. The Sales Representative was very thorough in his inspection. He was friendly, informative and answered all of our questions, going into detail about the various materials and installation types. We had researched pricing and believe we received value for our investment, especially replacing windows, although 75% still in great shape, after 30 years. Really liked that measurements and numbering was done for each window since the windows were custom. Follow up was great for scheduling installation within our schedule. The installers worked seamlessly, asking questions as needed. They also cleaned before leaving, leaving all in order. The entire process was very well planned and carried out. We received an electronic copy of our warranty soon after final payment."
Lisa G.
Coupeville, WA
No review comments provided
Emily W.
Blaine, WA
"The company is well known for it's quality of workmanship and the care they take when installing the new windows"
Bob S.
Puyallup, WA
No review comments provided
Joanne G.
Olympia, WA
"Clear and honest sales process, good communication, highly competent/professional/polite/efficient installation team, high quality product."
Glen M.
Kingston, WA
"Because the work your company completed for me was great."
Jose V.
Spanaway, WA
No review comments provided
Lawrence M.
Shoreline, WA
"All works done at the professional way."
Danny L.
Seattle, WA
No review comments provided
Kevin O.
Kirkland, WA
"The installer removed our old warped door and frame and installed the new frame with new door and he did an excellent job. It looks great."
Rafael G.
Everett, WA
"I've already made recommendations to three of my friends looking for window replacement."
Shelley F.
Seatac, WA
No review comments provided
Cindy G.
Olympia, WA
No review comments provided
Kenmore, WA Homeowner
"From sales to installation, their staff was courteous and knowledgeable. The installers protected flooring and furniture from any possible damage, and even cleaned up brush and branches that needed to be pruned in order to give them access to a couple of our window locations. They worked quickly and efficiently and left us with sparkling new windows!"
Heidi K.
Mount Vernon, WA
"They were very professional but friendly."
Ferndale, WA Homeowner
"great customer service"
Kelly R.
Tacoma, WA
No review comments provided
Winston C.
Seattle, WA
"Excellent experience! Windows beautiful. Installation impressive. Product high quallity. Sales rep / estimator very knowlegable. Actually identified serious window failure missed by 3 prior window company's assessments. THANK YOU!"
Katherine S.
Kent, WA
"I appreciate how friendly the entire crew was, and they did a very good job. The crew cleaned up after installing my windows, and I was pleased with install. Everything went really well and I am satisfied."
Marysville, WA Homeowner
No review comments provided
Lily L.
Seattle, WA
No review comments provided
Mike M.
Everett, WA
"Timely installation schedule. Good communication"
Sylvia F.
Poulsbo, WA
"Take the stickers off thr windows before you install them"
Debra K.
Lake Stevens, WA
No review comments provided
Janise J.
Bremerton, WA
No review comments provided
Patrick C.
Oak Harbor, WA
No review comments provided
Mike I.
Spanaway, WA
No review comments provided
Mimi M.
Federal Way, WA
No review comments provided
Colleen G.
Tacoma, WA
No review comments provided
Marilynn A.
Bremerton, WA
No review comments provided
Debbie H.
Everett, WA
No review comments provided
Robert B.
Bremerton, WA
"Harley Exteriors did a great job. They were here when they said they would be. They cleaned up after themselves and they were very knowledgeable. I was very pleased with them."
Maggie E.
Lynnwood, WA
No review comments provided
Tacoma, WA Homeowner
No review comments provided
Dawn F.
Auburn, WA
"Harley Exteriors did a great job on our windows!"
Ronnie B.
Eatonville, WA
"yes, I would recommend this company to my friends and I’ve actually shown my windows to my neighbors. I’m happy with the whole experience I had."
Mary N.
Burlington, WA
No review comments provided
Todd J.
Buckley, WA
"I am going to recommend Harley Exteriors to everyone. They speak for themselves when people come to visit. The house is notably better at temperature regulation, and noise reduction. They look classy and they required almost no cutting into the siding. So I don't have to paint or add trim to finish the windows"
Nicole A.
Olympia, WA
No review comments provided
Marty L.
Shoreline, WA
"I have already told two friends!"
Maarten D.
Seattle, WA
"Installation was a breeze!"
Kevin H.
Lynnwood, WA
"From start to finish Harley was so easy to work with. The estimator arrived on time and fully explained why my old door failed. He explained what Harley would do to resolve the problem. The installers did a fabulous job! There was no mess. The new door works and looks perfect. The estimator came by to ensure everything was installed properly on the installation day! The project manager kept me informed and managed my expectations. It has been a wonderful experience working with Harley! I highly recommend Harley for your home."
Diane G.
Lacey, WA
"Work was done right the first time. I didn’t feel like I had to check up and make sure things were done the way they should’ve been"
Joshua S.
Everett, WA
"The quality of our new windows exceed our expectations. They are an awesome upgrade to our home. I'd definitely recommend Harley Exteriors for window replacement."
Sally L.
Lynnwood, WA
"The guys were professional, personable, and did an outstanding job! They cleaned the area as if they were never there, and the new windows are absolutely beautiful! I am very happy with the service from my first phone call right down to this moment!"
James F.
Graham, WA
"Yes I will recommend Harley to friends and family. The warranty alone is worth buying these windows , but then they will come out for any reason to fix the problem."
David D.
Belfair, WA
No review comments provided
Jim J.
Enumclaw, WA
"They did a great job! 100 percent."
Anthony P.
Federal Way, WA
No review comments provided
Newcastle, WA Homeowner
"I completed replacing all windows and included a new slider door. The door took up most of the day, but was beautifully done! Now my living area is brighter and makes the rooms appear larger too. Harley Exteriors is professional and wonderful when replacing windows and slider doors."
Christina M.
Spanaway, WA
No review comments provided
Diane C.
Kant, WA
No review comments provided
Oak Harbor, WA Homeowner
No review comments provided
Federal Way, WA Homeowner
"Very good work, but need to work on price."
Mark B.
Federal Way, WA
No review comments provided
Seattle, WA Homeowner
"I'm impressed with their installation. They installed 19 windows in one day. That amazed me. They worked together and were right on time."
Port Orchard, WA Homeowner
"The quality and friendliness.."
Jeanne B.
Olympia, WA
"The installers were friendly, professional, and neat about prep and clean up upon installation."
Michele P.
Port Orchard, WA
"I have already recommended.Harley Exteriors to a friend of mine. And will continue to recommend Harley Exteriors."
Linda B.
Kent, WA
"Harley Exteriors was prompt and efficient. The job was a big one, and they did it in an organized fashion. There were some weather delays, but they continued and the job was finished in a reasonable time. I would highly recommend them."
Mark B.
Coupeville, WA
No review comments provided
Lake Stevens, WA Homeowner
No review comments provided
Jordan H.
Oak Harbor, WA
No review comments provided
Nina C.
Lake Stevens, WA
No review comments provided
Sheldon I.
Puyallup, WA
No review comments provided
Tammy M.
Lake Stevens, WA
No review comments provided
Vanessa S.
Tulalip, WA
No review comments provided
Anacortes, WA Homeowner
"We used Harley Exteriors to replace an old sliding glass door that had gotten into a bad state and was sticking. They made the whole process of replacing it quick and painless. The new door is clearly a much higher quality than the old one, and we're still very pleased each time that we use it."
Victoria K.
Lynnwood, WA
"Our experience was good from the beginning to the end; everyone was helpful, and we were happy with the products."
Mary
Arlington, WA
No review comments provided
Brian B.
Renton, WA
"They showed up on time and did everything. They gave explanations for every question I asked so I could understand it. They did exactly what they said they were going to do."
Debbie C.
Bow, WA
"Timely, high quality work, fast, courteous."
Scott L.
Gig Harbor, WA
"They were friendly,professional came in and out within two hours! Even vacuumed!"
Burlington, WA Homeowner
No review comments provided
Byron H.
Arlington, WA
No review comments provided
Marysville, WA Homeowner
"From the pitch to the installation, everything was great. We love our new doors. So glad we got them in time for winter. We hope we can get our windows done at some point, too. Thank you so much!"
Antonio A.
Federal Way, WA
"I felt very confident that Harley Exteriors was not going to rip me off. The were in communication with me throughout the entire process. They scheduled and showed up when they said they would. They were fast, clean and very personable. I immediately saw a difference in their windows."
Julie E.
Sedro Woolley, WA
"This crew did a wonderful job on removing my old LeafFilter gutters that never worked properly and installed the right kind of gutters that actually work. There’s no longer the waterfall effect on rainy days. The rainwater goes into the gutters and down the downspouts just like it should. I have also discovered that water no longer comes into my garage at the crack between the cement slab the house is built on and the foundation! That apparently was also caused by the old gutters."
Connie T.
Puyallup, WA
"I am very pleased with work done!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Port Orchard, WA Homeowner
"Met all promises - On time, efficient cooperative work crew. Personable and professional office staff. Immediate response and remediation of small problem with installation noticed after departure of crew. And, our heating bill is showing us the efficiency of the windows already!"
Vashon, WA Homeowner
No review comments provided
Austin B.
Bonney Lake, WA
No review comments provided
Richard B.
Tacoma, WA
"It was a good experience from beginning to end starting with the sales representative Oz. He answered all of our questions. He shared everything with us. He wasn't pushy. He gave us our space to decide. After we decided a month later the construction crew came in and installed 18 windows in one day. All of them were very respectful and very clean. They cleaned up behind themselves. If they did move something they put it back where it was."
Juan S.
Maple Valley, WA
No review comments provided
Bellingham, WA Homeowner
"They explained what they could do and listen to what I wanted."
Kristin A.
Mount Vernon, WA
No review comments provided
Justin G.
Arlington, WA
No review comments provided
Tacoma, WA Homeowner
No review comments provided
Harvey B.
Sedro Woolley, WA
No review comments provided
Darryl L.
Orting, WA
No review comments provided
Rosemary E.
Kent, WA
No review comments provided
Thomas A.
Greenbank, WA
No review comments provided
Robbi M.
Puyallup, WA
No review comments provided
Marian S.
Seattle, WA
No review comments provided
Bud C.
Olympia, WA
"The salesman and the installers were very nice. So far, it looks like they did a good job."
Poulsbo, WA Homeowner
No review comments provided
Dee S.
Port Orchard, WA
No review comments provided
Ashley B.
Tacoma, WA
No review comments provided
Marta C.
Seattle, WA
No review comments provided
Jana S.
Gig Harbor, WA
No review comments provided
John C.
Tacoma, WA
No review comments provided
Barbara P.
Vashon Island, WA
"We love our new windows- they make our house so much quiet and cooler"
Mary V.
Edmonds, WA
No review comments provided
Jon G.
Custer, WA
No review comments provided
Rene K.
Lake Stevens, WA
"Everything went great."
Kathleen L.
Lakewood, WA
No review comments provided
Tacoma, WA Homeowner
No review comments provided
Larry H.
Bremerton, WA
"I was very happy with everything. What I truly appreciated was that a project manger came out to my home, during the install, to review the work being done and made sure it was meeting my satisfaction."
Londa K.
Lynnwood, WA
No review comments provided
Orville G.
Maple Valley, WA
"The workmanship and quality is great."
Terry L.
Camano Island, WA
"Cohesive, professional, friendly team"
Rebecca J.
Edmonds, WA
No review comments provided
Kurt H.
Snohomish, WA
"I think the product is great and the service is excellent."
Allan Y.
Bothell, WA
"They do excellent work, but they Expensive"
Port Orchard, WA Homeowner
No review comments provided
Stan K.
Belfair, WA
"It was very pleasant working with them, from the first call to the finished work. I am very happy with the overall service. Harley Exteriors was great."
Virginia B.
Port Orchard, WA
No review comments provided
Esther C.
Burlington, WA
"Professional, easy to understand quote, product options. Strong install team."
Charmaine N.
Kent, WA
"My experience with Harley Exterior has been nothing but positive"
John S.
Carnation, WA
No review comments provided
Janelle M.
Custer, WA
No review comments provided
Lamont S.
Lake Stevens, WA
"They do excellent work but they missed the measuring appointment and had poor followup. Actually I would say, excellent work but poor communication."
Doug S.
Seattle, WA
"Harley Exteriors were friendly, professional and worked very hard. They did the job correctly."
Gerald B.
Olympia, WA
No review comments provided
Lisa N.
Spanaway, WA
No review comments provided
Chris A.
Sedro Woolley, WA
"The work was great with Harley Exteriors. They were very friendly, quick and professional."
Ryan S.
Marysville, WA
"Harley Exteriors has good service, good products and a great price. I highly recommend Harley Exteriors."
Brian K.
Port Orchard, WA
No review comments provided
Maple Valley, WA Homeowner
No review comments provided
Ryan H.
Seattle, WA
No review comments provided
Steve W.
Olympia, WA
"They did a great job."
Olympia, WA Homeowner
No review comments provided
Lee M.
Bellevue, WA
"I have been looking for new windows for several years. I live in a 50 year old mobile home and the window sizes were not normal sizes that you can buy from normal window manufacturers. I was contacted by many companies but when they found out I lived in a mobile home, that was the end of the conversation. Then I was contacted by Harley Exteriors. Their sales representative came out to our house and told us that Harley Exteriors make their own windows of any size and have completed many mobile homes. And they do their own financing arrangements if you need it. Three weeks later the windows were ready. The installers showed up bright and early and started working. They replaced my ten windows in one day They cleaned up outside, inside, and washed all the new windows before leaving. It was a pleasant and enjoyable experience. The new windows look and function great. If anyone needs new windows I would highly recommend Harley Exteriors. They were friendly, professional, and very good at their work. Come look at my new windows and see. You won't regret using Harley Exteriors."
Larry C.
Silverdale, WA
"Couldn’t be happier about the new windows. Energy efficiency and good looking make this a great investment."
Dean E.
Auburn, WA
No review comments provided
Peggy K.
Enumclaw, WA
"Excellent communication. Windows replaced in a day."
Rebecca H.
Oak Harbor, WA
No review comments provided
Mukilteo, WA Homeowner
No review comments provided
Everett, WA Homeowner
No review comments provided
Randy H.
Issaquah, WA
No review comments provided
Amy K.
Suquamish, WA
No review comments provided
Shannon B.
Port Orchard, WA
No review comments provided
Everett, WA Homeowner
No review comments provided
John W.
Lynnwood, WA
"They were easy to work with and did a great job. I would recommend them to anyone replacing windows."
Michael J.
Seattle, WA
No review comments provided
Vicki C.
Puyallup, WA
"Great customer service. Installation team was polite, efficient and cleaned up all of their mess!"
Robyn B.
Monroe, WA
No review comments provided
Brad R.
Puyallup, WA
No review comments provided
Sally B.
Seattle, WA
No review comments provided
Jane K.
Seattle, WA
No review comments provided
Scott S.
Puyallup, WA
No review comments provided
Larry S.
Buckley, WA
No review comments provided
Poulsbo, WA Homeowner
"From start to finish the installation of windows was a good experience. The hole team was very knowledgeable and very curtious. The clean up was done very well. I would recommend Harley Exteriors to anyone. Very impressed with the service."
Steven B.
Tacoma, WA
No review comments provided
Jann S.
Marysville, WA
"Ordering experience went well, arrived on time to put in windows, did an efficient quality job putting them in, cleaned up after and were gone. A pleasant experience overall."
Margaret G.
Stanwood, WA
"Very pleased I called Harley and love the high quality windows they installed."
Sherry N.
Bellingham, WA
No review comments provided
Norma V.
Bothell, WA
"They were very clean and honest people. The knew what they were doing and had very good follow-up service."
Howard J.
Poulsbo, WA
"Professional installation"
Nattie D.
Olympia, WA
No review comments provided
Alejandro V.
Kent, WA
No review comments provided
Jo S.
Bremerton, WA
"I will recommend Harley Exteriors to any one looking for beautiful high quality windows neatly installed. These windows already keep my house better insulated."
Suzanne G.
Lakewood, WA
"We love our windows.... can't wait to do the other half! Workmanship was excellent and lots of effort into keeping our floors covered and covers for our windows while old ones were taken out."
Vicky P.
Everett, WA
"Wonderful team to work with from beginning to end."
Monique G.
Federal Way, WA
No review comments provided
Mill Creek, WA Homeowner
"We had several windows and a sliding glass door replaced by Harley Exteriors this fall. The entire experience was great, from the salesman who visited us, the installers that measured and installed, the people that I spoke with on the phone, to the windows themselves. All aspects were excellent!"
Julie M.
Buckley, WA
No review comments provided
Michael S.
Tacoma, WA
"Harley Exteriors was professional and did a great job!"
Erin B.
Olympia, WA
No review comments provided
Annette S.
Bremerton, WA
"I recently had a number of my Windows installed by Harley windows and must say I am very very please with the workmanship, quality of windows, customer service , price, and installers professionalism when installing at my home. I had over 5 quotes from different companies and Harley sold me on their product , even though not the cheapest quote I had they were the most favorable by my wife and I and to date we are very please we went with Harley windows. Thank you Harley Windows ."
Denver N.
Olympia, WA
"I would reccommend."
Kellyann W.
Bellingham, WA
No review comments provided
Edgewood, WA Homeowner
"The customer service was a bit of a challenge and lacking. If I had a question about something, trying to get an answer was initially a problem; it got better as we went along."
Bellingham, WA Homeowner
No review comments provided
Samantha G.
Tacoma, WA
"I was most impressed by the installers. They were very professional and went above and beyond what I expected."
Joan D.
Renton, WA
No review comments provided
Ian
Tacoma, WA
No review comments provided
David F.
Puyallup, WA
"Very friendly and flexible arrangements! Helpful crew set up equipment fast, with no mess and was done and out of the way in almost no time! Could not be more pleased!"
Paul M.
Tacoma, WA
No review comments provided
Kathy L.
Redmond, WA
No review comments provided
Teresa S.
Silverdale, WA
No review comments provided
Marianne W.
Marysville, WA
No review comments provided
Eve A.
Bellingham, WA
No review comments provided
Jose M.
Federal Way, WA
No review comments provided
Maria O.
Gig Harbor, WA
No review comments provided
Doron S.
Woodinville, WA
No review comments provided
Kathy C.
Bainbridge Island, WA
"I am very pleased with my window installation. Eventually I will get the back door replaced too and I will be calling Harley Exteriors to do this install too."
Diana R.
Spanaway, WA
No review comments provided
Beryl R.
Puyallup, WA
No review comments provided
Justin K.
Tacoma, WA
No review comments provided
Alan A.
Tacoma, WA
No review comments provided
Tracy S.
Port Orchardd, WA
"We are very happy with the whole experience The price the quality of the widows and the installation were all top notch"
Sherman P.
Milton, WA
"Just had our windows replaced by Harley Exteriors and they did a wonderful job. The new windows have really helped with cooling costs over the last couple of months and the noise from the road and the Naval jets is very much reduced. The crew that did the work was easy to work with and they did a thorough job. My husband and I look at each other at least once a week and just say, "Worth every penny.""
Beth H.
Oak Harbor, WA
No review comments provided
Dana P.
Auburn, WA
No review comments provided
Des Moines, WA Homeowner
No review comments provided
Norm H.
Mill Creek, WA
No review comments provided
Mountlake Terrace, WA Homeowner
"Absolutely!"
Al J.
Bremerton, WA
"It was a great experience with Harley Exteriors."
Bothell, WA Homeowner
"I have no problem recommending you guys to all my friends."
Kenneth K.
Port Orchard, WA
No review comments provided
Kayla C.
Everett, WA
"Everyone i worked with was knowledgeable and friendly."
Sonja W.
Bellingham, WA
"I've very happy with everything with Harley. Initial sales contact, notifications, installation, and the final product. I had 2:3 of my windows redone which is 16. No more heat coming thru the windows, easy open/close, a few of the windows can now BE opened! Even with heat outside, the house is staying cooler now. Couldn't be happier!!"
Karen W.
Seattle, WA
No review comments provided
Redmond, WA Homeowner
No review comments provided
Victoria D.
Puyallup, WA
"Harley Exteriors was extremely professional. They are efficient. Their quality of work and materials are outstanding. I highly recommend them to anyone that is in need of windows."
Puyallup, WA Homeowner
No review comments provided
Stacy L.
Seattle, WA
"Very satisfied! The installation went well and they're professional. The window looks really nice! Will recommend a hundred percent!"
Angel S.
Everett, WA
"They actually haven't finished the last project. It's been about two months. The actual work is done. They were supposed to correct an issue, but I haven't heard back. The work was great. This missing piece is small but a big part of the project. It's not finished without it. I've been proactive trying to talk to them about it. The work on this project and other projects have been great."
Kent, WA Homeowner
"We loved our experience with Harley Exteriors! They were extremely respectful of our space. Everyone was very knowledgeable about their trade. We are so happy with the custom windows and sliding glass door (our dog loves the included dog door). All our friends and family are impressed by the outcome as well as the timeline of the project. We had 4 windows and a door replaced within 5 hours. We will recommend them to everyone and will return to them for any future projects."
Nina
Tacoma, WA
"I was very impressed with the service received from this company. We had a new front door installed but it was the wrong one. I got in touch with my project manager and she immediately got us the correct door. It was replaced and the wrong one removed."
Carol B.
Bremerton, WA
No review comments provided
Susan P.
Vashon, WA
No review comments provided
Lori C.
Lakewood, WA
"Sliding glass door seems solid and looks great. The finishing part of installation was not great. The caulking was done extremely sloppy and even left a few gaps."
Charles C.
Marysville, WA
No review comments provided
Larry B.
Arlington, WA
No review comments provided
Lori M.
Marysville, WA
"See other answers"
Stacee S.
Everett, WA
No review comments provided
Tacoma, WA Homeowner
No review comments provided
Kevin T.
Shoreline, WA
"The replacement of the skylight was done very professionally. Harley's Sevrvice representatve was very helpful. The only issue I have is that the interior damage to the drywall ceiling and the trimming of the skylight was left up to me. I have not been able locate a "contractor" to complete that work."
Robert R.
Freeland, WA
"They ate simply the best home improvement company I have found in the Seattle area"
Michael P.
Seattle, WA
No review comments provided
Mala W.
Tacoma, WA
No review comments provided
Nancy J.
Coupeville, WA
No review comments provided
Arlington, WA Homeowner
No review comments provided
Philip B.
Yelm, WA
"I was really happy with their services. My windows and a patio door were installed. They were knowledgeable, professional, neat, and did an excellent job."
Deanna D.
Bonney Lake, WA
"I was impressed with Harley Exteriors' quality."
Lacey, WA Homeowner
No review comments provided
Cynthia H.
Edmonds, WA
No review comments provided
Theresa T.
Renton, WA
No review comments provided
Terry T.
Lake Stevens, WA
"They took care of the job and went beyond their duties by fixing the window frame damage as well."
Kim C.
Puyallup, WA
No review comments provided
Tacoma, WA Homeowner
No review comments provided
Mykal
Seattle, WA
No review comments provided
Mike K.
Lakewood, WA
No review comments provided
Mary E.
Renton, WA
No review comments provided
Richard T.
Kent, WA
"Harley Exteriors was absolutely great to work with. From our Consultant to Installers, the quality of product and install were spot on. Would I recommend? Have already spread the word to friends and family! Great value for a great product!"
Misty B.
Oak Harbor, WA
"The installation and timing was great. They rescheduled because they don't do permits. It's required in our community. They had to reschedule twice. Once the screws at the bottom of the front door broke, I called them 5 times. They still haven't come back out to fix it."
Caryn E.
Oak Harbor, WA
No review comments provided
Angella D.
Granite Falls, WA
"The sales people and workers were on point early. They did a fantastic job."
Brandt T.
Spanaway, WA
No review comments provided
Kirkland, WA Homeowner
"They were wonderful, and they worked hard and steady and the windows are gorgeous, and they got the color right it matches my house, and they were friendly and cleaned the job site up."
Judith C.
Tacoma, WA
"The windows are much more expensive than other window replacement, but I live near a freeway and the noise reduction and insulation of these windows far exceeds my expectations. I had them installed before the summer and couldn't believe how well they kept the heat out!"
John B.
Seattle, WA
"Yes I will strongly recommend Harley Exteriors to Family and Friends."
Mona T.
Covington, WA
"Harley Ext. showed up on time, installed windows in a timely fashion, cleaned up the mess and the windows looked good and seem to be performing as advertised."
Laurene V.
Mount Vernon, WA
"Not likely- Too many middle men creates break down in communication"
Maria S.
Everett, WA
No review comments provided
Michelle P.
Seattle, WA
No review comments provided
Gig Harbor, WA Homeowner
"We are very happy with the windows. The crew of five guys was awesome. They worked until dark, and were very conscientious. There was one window that they installed incorrectly, and they reordered it for us. We like the windows so far through the summer. Overall, we are happy with windows and their quality."
Lana M.
Lake Stevens, WA
No review comments provided
Kevin B.
Bremerton, WA
"They're professional and friendly. The quality of the windows and door are very good."
Diane S.
Kirkland, WA
No review comments provided
Bremerton, WA Homeowner
No review comments provided
Brian C.
Buckley, WA
No review comments provided
Gary P.
Tacoma, WA
"Knowledgeable crew and salesman that worked with us all the way through making sure everything was correct and what we wanted. Easy from start to finish would definitely recommend."
Everett, WA Homeowner
No review comments provided
Matt C.
Oak Harbor, WA
No review comments provided
Louis A.
Poulsbo, WA
"The workers for the company were very polite, they have manners. The technicians are outstanding. Art was the most outstanding technician, we were in awe of him."
Colleen B.
Bonney Lake, WA
No review comments provided
University Place, WA Homeowner
No review comments provided
Stan F.
Lake Stevens, WA
"Nice quality door. Install seems professional. Service department difficult to get ahold of."
Jeff R.
Kent, WA
"I'm happy with their work."
Puyallup, WA Homeowner
"Harley Exteriors were very expert, knowledgeable, prompt and everything you could hope for in an installation."
Judy M.
Seattle, WA
No review comments provided
Hazel D.
Coupeville, WA
"They were fast, efficient and very polite. They cleaned everything up and we are so happy with our new windows."
Brooke R.
Snohomish, WA
"Wonderful job! Love the windows and their attention to detail that makes the windows look great!"
Kris K.
Seattle, WA
No review comments provided
Clayton P.
Tacoma, WA
No review comments provided
Laura F.
Tacoma, WA
No review comments provided
Anonymous Homeowner
No review comments provided
Kal V.
Redmond, WA
"The installers and product are good. We did not appreciate the pressure sales pitch."
Bremerton, WA Homeowner
No review comments provided
Thomas B.
Tacoma, WA
No review comments provided
Kathy W.
Tacoma, WA
"They were on time. Did a neat job installing."
Victoria T.
Yelm, WA
"Workers did an excellent job from beginning to end"
Kathy V.
Spanaway, WA
No review comments provided
Brian H.
Puyallup, WA
"If you get Janet as your project manager, ask for a new one."
Bremerton, WA Homeowner
No review comments provided
Terry B.
Bonney Lake, WA
No review comments provided
Sedro Woolley, WA Homeowner
No review comments provided
Everett, WA Homeowner
No review comments provided
Sedro Woolley, WA Homeowner
No review comments provided
Claudia C.
Seattle, WA
No review comments provided
H.D.&.
University Pl, WA
No review comments provided
Michal W.
Tacoma, WA
No review comments provided
Ben R.
Monroe, WA
No review comments provided
H.J.&.
Mount Vernon, WA
"The whole scheduling process was ridiculous. The scheduler didn't know what was going on. The installers didn't know what the scheduler was doing. The wrong window was ordered, and one screen was just installed today. The windows have been installed for a month now, except for the one installed last week. We had 27 windows replaced. They all open the same direction except one that opens vertical all the way to the top. These look out over Puget Sound. All are the same except for that one that someone messed up on. The comeback was, you were supposed to check your order. It was coded, so how is the customer supposed to know?"
Gail Y.
EVERETT, WA
"Already gave your contact information to Eva at Kaiser optical."
Debra P.
SUMNER, WA
No review comments provided
James B.
Lakebay, WA
No review comments provided
Craig R.
Enumclaw, WA
No review comments provided
Seth G.
Bothell, WA
No review comments provided
Albert C.
Kenmore, WA
"We paid in full in August, 2021 and the (one) window was not installed until March, 2022."
Mary J.
Burien, WA
No review comments provided
W.&.A.
Freeland, WA
"Overall good workmanship and excellent clean up after the job. I am very satisfied with the quality of the materials used on the job."
Bob B.
Seattle, WA
"My review would be dissatisfactory. There was no part of the process I was happy with."
Rudy S.
Mount Vernon, WA
No review comments provided
Mary H.
Lakewood, WA
No review comments provided
Ken F.
Federal Way, WA
"Harley, like other manufacturers of windows, never gives a price for the windows. You get a bill for thousands of dollars, and you never know how much one individual window costs."
Port Orchard, WA Homeowner
"They don't stand by their word. It took them a long time. It took almost a year for my window to be installed."
Flo L.
Seattle, WA
"I felt very taken care of by Harley Exteriors. I know nothing about windows, and they took my issue and did exactly what it needed."
Christine T.
Seattle, WA
"i would highly recommend hiring this company for your housing needs. they were efficient, fast and quality work"
Claudia S.
Mount Vernon, WA
"The contract was to be completed on December 15th. It is now March 22nd, and the work is still not completed."
Steve F.
Auburn, WA
No review comments provided
Louvine W.
Seattle, WA
No review comments provided
Seattle, WA Homeowner
No review comments provided
Ann S.
Suquamish, WA
No review comments provided
Snohomish, WA Homeowner
No review comments provided
Ute H.
SEATTLE, WA
No review comments provided
Tammy B.
Seattle, WA
No review comments provided
Tacoma, WA Homeowner
"I love my new windows. Installers did an amazing job. They worked fast and really knew what they were doing. And the Customer Service was excellent. I will use them again."
Karen P.
Puyallup, WA
No review comments provided
Barbara A.
SAMMAMISH, WA
No review comments provided
Oak Harbor, WA Homeowner
"I would recommend Harley Exteriors to anyone who needs the services they provide."
Luther S.
Everett, WA
No review comments provided
Kingston, WA Homeowner
No review comments provided
Antonette I.
Tacoma, WA
No review comments provided
Seattle, WA Homeowner
"They are fine, but they are expensive. They use people that don't speak good English."
Bremerton, WA Homeowner
"They were on time, and they did it in a timely manner. They were very professional."
Larry A.
TACOMA, WA
"The product is excellent. The installers did a beautiful job. However, there was a communication breakdown, and I feel like I was left out of the loop!"
Sara C.
Seattle, WA
"From first phone call to installation, Harley Exteriors was awesome ! ! !"
Douglas C.
Graham, WA
No review comments provided
Kingston, WA Homeowner
No review comments provided
Elizabeth D.
Bothell, WA
No review comments provided
Eliana A.
Edmonds, WA
"The work they do is really good and they take great care to make look good too. Prices are competitive, but worth it for a job done well. I would recommend to use them."
Seattle, WA Homeowner
"Harley Exteriors' service department is terrible. When I call them, they don't call back. They were supposed to come out and replace a window. They scheduled it with me. They never called to tell me they were not coming. I have a life and a schedule too. I waited and waited. They never showed up. I called and all I got was an automated service. It said to push 5 for customer service, 6 for sales, and 0 for receptionist. Nobody would answer when I pushed 5. Then I tried pushing 6 no answer. I pushed 0 for receptionist, no answer. I called three or four times in one day. No answer. I left messages and no one called me back. Finally, a project manager answered and said they would be back March 1st to replace the window. It should have been done Tuesday of last week. So, I would give them a 1-star rating regarding whether I would recommend them."
Robert P.
Graham, WA
"They were very professional"
Wendy W.
Spanaway, WA
"They were very good with communication and did a good job."
Benjamin G.
Marysville, WA
"I was very dissatisfied with Harley Exteriors' customer service. The windows are fine. Customer service is subpar."
Glenda B.
Everett, WA
"They were super quick, efficient, and really friendly."
Lindsay R.
MARYSVILLE, WA
No review comments provided
Richard H.
Coupeville, WA
No review comments provided
Terry H.
Bellingham, WA
No review comments provided
Kelsey G.
Olympia, WA
No review comments provided
Jim B.
Duvall, WA
No review comments provided
Troy W.
Bonney Lake, WA
No review comments provided
James T.
Anacortes, WA
No review comments provided
Kathy B.
Marysville, WA
No review comments provided
SEATTLE, WA Homeowner
No review comments provided
Jill M.
Graham, WA
No review comments provided
Elizabeth A.
Gig Harbor, WA
"Harley Exteriors did not provide quality work."
Bremerton, WA Homeowner
"They did a good job and finished it one day."
Kent, WA Homeowner
"The services of the work itself was outstanding. The workers were very respectful and professional. They went out of their way to make sure everything was okay and to our satisfaction."
Doc C.
Federal Way, WA
No review comments provided
Marysville, WA Homeowner
No review comments provided
Michael H.
Marysville, WA
No review comments provided
Graham, WA Homeowner
No review comments provided
Kent, WA Homeowner
No review comments provided
Curt R.
Bainbridge Island, WA
"Harley Exteriors is great. They did a wonderful job."
Veronica M.
Bremerton, WA
No review comments provided
Wendy C.
Kenmore, WA
"They were timely, quick, and professional. They did good installation."
Michael D.
Oak Harbor, WA
No review comments provided
Bonnie W.
Seattle, WA
No review comments provided
Brian L.
Bothell, WA
"I gave them three stars because of the price. The company has great quality products, but they are just expensive."
Sedro Woolley, WA Homeowner
No review comments provided
Seattle, WA Homeowner
No review comments provided
Pauline A.
Seattle, WA
No review comments provided
Ed D.
Monroe, WA
"I wouldn't recommend them because I did not have a good seamless experience. They really lack in customer service and they don't seem to inspect the windows before they send them out to the job site. We got inferior quality windows. They don't seem to be very conscientious."
Deborah F.
Sedro Woolley, WA
"The windows and installers were fine. I would not want to subject anyone I like to their hard sell salesmen"
Christi T.
University Place, WA
No review comments provided
Normandy Park, WA Homeowner
No review comments provided
Drew S.
Bothell, WA
No review comments provided
Vernon C.
SILVERDALE, WA
No review comments provided
Sabrina A.
Lacey, WA
No review comments provided
Johnnie U.
Kent, WA
No review comments provided
Sarah S.
Tukwila, WA
No review comments provided
Kent, WA Homeowner
No review comments provided
Errin H.
Lynden, WA
No review comments provided
KENT, WA Homeowner
"Our next door neighbors are in the market. We've given them Todd's card."
Larry O.
Bellingham, WA
"- During the sales process the agent did not inform us on the possible delay in receiving the windows and slider. - During the installation process the installer identified a bad portion of the sliding door. (Not Harley's fault). It took multiple calls and emails to the support team to get a replacement part. - When I asked about and provided photos of excessive sweating on the Interior of several windows, it again took multiple calls and emails to the support team to get any response. No one talked with me about the situation. I am paraphrasing the Email response as "That's normal. Live with it""
John D.
Shoreline, WA
No review comments provided
Barbara H.
Redmond, WA
No review comments provided
Julie S.
Puyallup, WA
"very polite and efficient"
Jeff H.
Puyallup, WA
No review comments provided
Enumclaw, WA Homeowner
"I felt bad when the salesperson came out to measure and everything. He did an excellent job at explaining the construction of the window and how efficient the window is."
Kim P.
Stanwood, WA
No review comments provided
Zhiwei G.
Sammamish, WA
"Very professional, courteous and efficient."
Debra M.
Tacoma, WA
"The product seems good. I wish I had better communication with company."
Kathy M.
Ravensdale, WA
No review comments provided
GRANITE FALLS, WA Homeowner
"Over sold, No Communication between sale and install except schedule (months), Bad calking material used (house was not heated or cooled at the time), Bad measurement of one window making it bow (not replaced yet), one cracked window at install (measured incorrectly so replacement did not fit, waiting for the second replacement) Lastly finger-pointing and excuses rather than just fixing issues but by very friendly staff (at least one good thing)."
Chris K.
Everett, WA
No review comments provided
Blaise B.
Kent, WA
No review comments provided
Puyallup, WA Homeowner
No review comments provided
Seattle, WA Homeowner
No review comments provided
Auburn, WA Homeowner
"The customer service portion was the worst! We were scheduled months in advance for our installation and one week prior they called to inform us we weren’t getting our garden window. I find it hard to believe they had zero knowledge about the possibility of that happening up until one week before our install date. If we had prior notice of that, we may have been able to find another company to do that one window for us. Also, the day of installation we didn’t get our screen for our slider. We finally got the screen a month later only to have them tell us the necessary tracks are back ordered. It has been two months since installation and we still don’t have the tracks. We have had to contact them multiple times to get a status. It seems like they don’t offer any information about anything unless they are wanting your money. Once they have it, their cares are gone. I wouldn’t recommend this company to anyone!"
Troy G.
Marysville, WA
"The windows I felt were of high quality. I've noticed a difference in the blockage of sound."
Puyallup, WA Homeowner
No review comments provided
Brian N.
Tacoma, WA
No review comments provided
William B.
Bremerton, WA
No review comments provided
Jesse C.
Renton, WA
"It was a really great job."
Lourdes N.
Federal Way, WA
No review comments provided
Sandy B.
Everett, WA
No review comments provided
Mary S.
Seattle, WA
No review comments provided
Cheryl D.
Marysville, WA
No review comments provided
Kim U.
Tacoma, WA
"They are very good, and the product is great."
Bellingham, WA Homeowner
"Our project was not without issues. What made the experience excellent was Kristi’s management of the project. She immediately responded to problems and facilitated the fixes with timeliness, accuracy and with a strong focus on the customer. Harleys relationship with the manufacturer and installers enabled them to respond immediately and put a skilled and friendly installation team on the ground. We are happy customers."
Rich R.
Bainbridge Island, WA
"The installers were on time, team work was excellent, respectful of property, cleanup was exceptional, and finished as promised in one day."
Terry H.
Tacoma, WA
No review comments provided
Henry W.
Tacoma, WA
"I asked for the people to call before they show up so I could put my dog away they did not. When I answered the door they had no identification, showed up in unmarked box truck and one guy was standing there vaping. They were very young and not professional. I called Janet immediately to ask if these kids knew what they were doing but she was not there so I let the gal who answered know I was not feeling comfortable. Janet was to call me back which she did not. There was very little communication throughout the day and left with unfinished job. No screens were installed, they just placed them in the room somewhere, one was shoved in-between the wall and hangers. They left 2 screens broken, 2 missing windows plus the slider door. One window had rotten wood which they did not talk with me about instead just installed it anyways. If they did do calking it was horrible, major gaps in windows. Just an all around horrible job. The following Monday 2 new gentlemen came out and I told them to prioritize the sliding door which they did. Still waiting for the plus and door track. I emailed Friday the 22nd after the first men left about my complaints and no one had ever gotten back from me. I called, left messages, still no response. I finally called early November and made the gal on the phone talk with me as she was going to have someone call me back again. She finally pulled up my file and sent her runner Steve out the next day to do a walk through. He was very nice, professional and honest. I hope he will be onsite when I do finally get people back out here. He could clearly see the laziness in the work and verified the downstairs rec window should not have been installed. He was good. I am in the supply chain so I understand if supplies are short and windows are on back order, that's fine. What I cannot tolerate is the unprofessional and poor craftsmanship done. These are not cheap windows and this is a huge investment for me and expect a higher level of service from a company of your stature. Yesterday I received an email from Melissa the service manager asking if I wanted the replacement screens mailed or someone to install them. Not once did she acknowledge my previous complaints or emails. I've tried replying to the email 5 times and it keeps erroring out so I can't even respond. The whole experience has been very disappointing and I will be happy when this project is done."
Karen L.
LYNNWOOD, WA
"I would never in good conscience recommend this company after all the delays and a kitchen window mismeasurment that delayed the project 3 weeks."
Janice R.
Kent, WA
No review comments provided
Bonney Lake, WA Homeowner
No review comments provided
Trevor W.
Sedro Woolley, WA
No review comments provided
Beverly E.
Poulsbo, WA
No review comments provided
Puyallup, WA Homeowner
No review comments provided
Monroe, WA Homeowner
No review comments provided
Tacoma, WA Homeowner
No review comments provided
Oak Harbor, WA Homeowner
No review comments provided
Mario M.
Burien, WA
No review comments provided
Bothell, WA Homeowner
"The install team left the job half complete over the weekend, without caulking or seams sealed. Communication and scheduling when the job would be completed very unclear until I called multiple times. Expected interior to be caulked as well but was not done."
Seattle, WA Homeowner
No review comments provided
Thomas W.
Kirkland, WA
No review comments provided
Olympia, WA Homeowner
No review comments provided
Elle T.
Kent, WA
"I would recommend you to anyone that is interested in replacing windows."
Donald P.
Maple Valley, WA
"The sales person gave a full and accurate presentation which explain the process and advantages of the Harley products and process. The installation was quick and professional. Harley responded quickly to our inquiry about window replacement. Being a local as opposed to a national chain was important."
Richard H.
Coupeville, WA
"If you are going to buy the windows, be aware that they are expensive."
Gail M.
Seattle, WA
"All was well except that the cost, even with the discounts, was exorbitant like unto a plumber's bill."
Quentin H.
Renton, WA
No review comments provided
Frank P.
Bremerton, WA
No review comments provided
Tacoma, WA Homeowner
No review comments provided
Lake Tapps, WA Homeowner
No review comments provided
Fekade D.
Des Moines, WA
No review comments provided
Lacey, WA Homeowner
"The job was not completed as expected."
Karen F.
Poulsbo, WA
"I am very happy with the quality of work and would highly recommend Harley Exteriors."
Christiana E.
Bellingham, WA
"i retrospect, I feel like the sales person was pretty high pressure and I still think it's unhelpful that Harley does not facilitate interaction with former happy customers."
Kate M.
Seattle, WA
No review comments provided
Shoreline, WA Homeowner
No review comments provided
Tacoma, WA Homeowner
No review comments provided
Oak Harbor, WA Homeowner
No review comments provided
Clifford B.
Tacoma, WA
"Once arrived,they worked steady and were done in a timely manner. I had to speak a little slowly since the men didn't speak English as fluent but we communicated as needed."
Carol L.
Snohomish, WA
"The only reason "likely to recommend" is a 4 star rating is that it is difficult to evaluate the actual quality of the windows in just a few weeks. I would reserve a 5 star rating pending my observations of their performance over the coming winter months. These are priced at a premium product price range and I would like to see that performance level before I give them 5 stars. I have no serious objections with the quality of their work and instillation. I expect the windows will live up to their description. I'll be glad to update this review after I have an opportunity to observe their actual performance. Thank You"
Gregory P.
Port Orchard, WA
No review comments provided
James L.
Auburn, WA
No review comments provided
Marysville, WA Homeowner
No review comments provided
Randy G.
Seattle, WA
No review comments provided
Kathryn W.
Marysville, WA
No review comments provided
Mike N.
Brier, WA
No review comments provided
Bothell, WA Homeowner
No review comments provided
Stephanie S.
Everett, WA
"Be more accurate and be more professional with your sales pitch. Reduce the high-pressure without forfeiting your sales numbers. You may even find better results if you walk in with confidence and respect. Also, the windows with privacy glass done incorrectly (privacy glass on the kitchen window one of our largest windows and no privacy glass on the bathroom window, our smallest window.) could have been figured out before they arrived if there was a quality check before taking the product to your client. Now you have wasted 2 more days of travel, manufacturing, wait time for you and client, and created a less satisfactory experience. Saves you money and time, the client time and we might be willing to tell people you installed our windows if there weren't mistakes, broken glass and suboptimal communication. If you made up for your mistakes a little we would be more satisfied but, we haven't heard from anyone other than the installer unless you are scheduling a day to return then we hear from you. All in all, middle of the road and what I expected from a contractor instead of a professional company. Nothing above and beyond and nothing to rave to the media about."
Brian W.
Kenmore, WA
"They did a great job!"
Dewayne J.
Auburn, WA
No review comments provided
Mike C.
Roy, WA
No review comments provided
Tacoma, WA Homeowner
No review comments provided
Stanwood, WA Homeowner
No review comments provided
Samantha A.
Monroe, WA
"The installation was scheduled for September 6th and they did not show up. I called the next day and was told that they had misplaced our windows. They were able to reschedule for the following saturday. The replacement was done quickly and the windows looks great. There was a sash that ended up being the wrong size. The installation foreman said would be reordered then replaced. When I checked on it 5 days later the project manager did not know what I was talking about and would have to look into it. I am still waiting on the resolution."
Susan R.
Olympia, WA
"Harley Exteriors did a good job on the roof. They are more expensive than other roofers. The job was completed in 2 days. I did find nails, bits of roofing tiles and roofing paper scattered on the ground around my house. The roofers also left a bench seat from their van on my property with a "Free" sign on it when they left. I received an email and a phone call from my project manager introducing himself. He said he would contact me about an installation date but never did. The first indication I had about the install was a knock on my door at 7:15 am when the roof supplies were being delivered. That happened on a Friday. I called Harley Exteriors and was told that my roof installation was scheduled for the following Monday."
Seattle, WA Homeowner
No review comments provided
Aileen B.
Federal Way, WA
No review comments provided
B.&.R.
Puyallup, WA
"Team was easy to work with, folks coming to do installation were also courteous and respectful of property, explained what they were going to do and reviewed the final product/installation with me."
Nallely F.
Edmonds, WA
"I really like the windows and the installation was relatively easy!"
Penny A.
Puyallup, WA
"My husband and I decided to work with Harley Exteriors to replace our casement style windows. The sales representative mentioned that they specialized in that specific window style and they’re generally harder to replace. We agreed to the “one time only” price and were later contacted to set up an installment date with our project manager, James. Everything was great and we prepped our house for the installation the night before by removing everything from on/near the walls. We were told the contractors would arrive anywhere between 8-10am. I got a call from James at 9am that morning stating that they were not going to come install our windows that day because they had not even been MADE. The company who makes the windows didn’t have a specific part (not their fault) but Harley Exteriors waited until the morning of our install to inform us. We had to put the house back together again and were told there was no estimated date for our windows to be finished. After a few weeks we finally got another install date and I asked James to keep me updated on every new detail about our windows. He did not do this and my husband and I actually had a very hard time getting in contact with him through both phone and email. No compensation was offered for their mistake and we had to ask for it. The actual window installation went well and the windows are fine. Nothing spectacular but they seem to be good quality windows. This however means next to nothing with how they treated us as customers. Stay away from Harley Exteriors."
Marina K.
Olympia, WA
No review comments provided
Bothell, WA Homeowner
No review comments provided
Auburn, WA Homeowner
No review comments provided
Jeff A.
Buckley, WA
"Harleys did an exceptional job replacing windows in our home. Their work integrity is exceptional. Unfortunately, we had a "hurry-up" job, but they came thru as promised. Would we hire them, again, you bet."
David S.
Burien, WA
No review comments provided
Andre S.
Seattle, WA
"They told me one thing and they didn't follow through regarding what they said."
Bo T.
Snohomish, WA
No review comments provided
Bill H.
Bellevue, WA
No review comments provided
Judy P.
Anacortes, WA
"Pricing on products isn't transparent. We were also told there was a guarantee on our originally quoted price. That was untrue."
Alex M.
Olympia, WA
No review comments provided
Michele R.
Anderson Island, WA
No review comments provided
D.&.I.
Federal Way, WA
"It was very high-quality workmanship and they had a good public contact."
Michael E.
Olalla, WA
"I would HIGHLY recommend Harley Exterior's for window replacement!!"
Edmonds, WA Homeowner
No review comments provided
Antonio F.
Tacoma, WA
No review comments provided
Lamar W.
Federal Way, WA
No review comments provided
Randy J.
Kent, WA
"The process was well communicated. The crew was very detailed oriented and cleaned up well. They were great to work with."
Berry R.
North Bend, WA
No review comments provided
Susie C.
Seattle, WA
No review comments provided
Tacoma, WA Homeowner
No review comments provided
Ed R.
Clinton, WA
No review comments provided
Bernard C.
Bremerton, WA
"I highly recommend!"
Covington, WA Homeowner
No review comments provided
Judy O.
Tacoma, WA
No review comments provided
Enumclaw, WA Homeowner
"Harley Exteriors did an excellent job. They kept everything clean and cleaned up nicely upon completion."
Gig Harbor, WA Homeowner
No review comments provided
Monica A.
Edmonds, WA
No review comments provided
Alan T.
North Bend, WA
No review comments provided
Jimmy S.
Sedro Woolley, WA
No review comments provided
Janice S.
Anderson Island, WA
No review comments provided
Judie K.
Silverdale, WA
No review comments provided
Christiane B.
Port Orchard, WA
No review comments provided
Rich H.
Yelm, WA
"windows look beautiful easy to open love"
Leah C.
Everett, WA
"I love the sliding glass door & the four windows! The staff is eager to help & very friendly, & the delays were not their fault. But sometimes you feel like your lost in the shuffle. I just attribute it too them being very busy, & when I call they take care of the matter right away."
Elaine E.
Tacoma, WA
"They got here and started work on the roof and they took a break at lunch and came back and work until the roof was done."
Patricia S.
Darrington, WA
"Very and friendly and efficient installation of first class windows and doors."
Eileen O.
University Place, WA
No review comments provided
Vicki L.
Bonney Lake, WA
No review comments provided
Steve C.
Tacoma, WA
"I am so happy with your windows. I had 12 windows replaced and they did a beautiful job. I always had problems with the sun on the south side of my house. Now with the new windows they keep the sun back so no more problems. The 2 men who replaced the windows did a beautiful job working all day and left everything cleaned up so nice before leaving, even totaling cleaning the glass. I would recommend your company to everyone."
Alice S.
Kingston, WA
"Salesman was knowledgeable and gave very good pitch. Workmen arrived early and were very attentive to cleanliness. Installed expertly. Windows work and look great. Time will tell how efficient they are."
Kris J.
Federal Way, WA
"No."
Port Orchard, WA Homeowner
No review comments provided
Federal Way, WA Homeowner
"There was no electricity savings rebate from Harley or PUD, so I would not recommend Harley to anybody until I receive a energy savings rebate. I still want my rebate."
Robert D.
Everett, WA
"The windows turned out great!"
Erika C.
Bothell, WA
No review comments provided
Steven S.
Federal Way, WA
No review comments provided
Mercer Island, WA Homeowner
"Feel overall job was quality."
Ken J.
Arlington, WA
No review comments provided
Patrice B.
Bonney Lake, WA
No review comments provided
Sedro Woolley, WA Homeowner
"They did a very good job."
Michael H.
Marysville, WA
"It was an overall great experience. Very happy with our new windows and the professionalism of the installers and the company."
John C.
Tacoma, WA
No review comments provided
Spanaway, WA Homeowner
No review comments provided
Olympia, WA Homeowner
No review comments provided
Seabeck, WA Homeowner
No review comments provided
Olympia, WA Homeowner
No review comments provided
Randolf R.
Silverdale, WA
No review comments provided
Dave W.
Anacortes, WA
"Communication is lacking."
Richard C.
Sedro Woolley, WA
No review comments provided
Kirkland, WA Homeowner
No review comments provided
Dennis S.
Tacoma, WA
No review comments provided
Anthony G.
Lake Forest Park, WA
"I was so happy with the job they did and everyone who comes in love my windows. It was a fine outfit."
Yelm, WA Homeowner
"Still waiting on a defective window to be replaced. Have heard nothing from the company."
Don M.
Sedro Woolley, WA
No review comments provided
Mount Vernon, WA Homeowner
No review comments provided
Elizabeth R.
Seattle, WA
No review comments provided
Carol H.
Bonney Lake, WA
"They did great work. Everything worked out fine. They showed up on time and took care of everything they said they would. It all worked out well!"
Tim N.
Marysville, WA
"I have already recommended Harley Exteriors!"
Theresa H.
Renton, WA
No review comments provided
Terrence L.
Seattle, WA
No review comments provided
Marysville, WA Homeowner
"The windows are great, the installation areas, not so good."
Tacoma, WA Homeowner
"Wonderful experience working with Harley! Very professional, prompt and attentive. And the work was superior. The windows look amazing! I’m one very happy customer!"
Mary C.
Lake Stevens, WA
"Everything was really great, and I appreciated the respect that they had for my home and my property, and they did really good on the cleanup after the project was finished."
Bothell, WA Homeowner
"It was quick, painless and everyone was very friendly plus they surely did a great job, we are happy with the outcome."
Felina S.
Renton, WA
No review comments provided
Jacqueline E.
Renton, WA
No review comments provided
Kory S.
Shelton, WA
No review comments provided
Jeannette A.
Auburn, WA
"It is very good. They are very good and nice people. They are very polite and did a good job. Very professional."
Venus W.
Seattle, WA
"There seemed to be a communication problem between the installer and project manager."
Gig Harbor, WA Homeowner
No review comments provided
Stephen C.
Auburn, WA
"The guy who came the first time did a good job. He explained everything very nicely and neatly and answered the questions and all that."
Thaun L.
Seattle, WA
"I enjoyed working with them. They were quick with response to any questions and the windows are beautiful."
Rick A.
Roy, WA
"They are excellent at what they do."
Lynnwood, WA Homeowner
No review comments provided
Tacoma, WA Homeowner
No review comments provided
Henry E.
Lake Stevens, WA
No review comments provided
B.&.M.
Gig Harbor, WA
No review comments provided
Donna C.
Port Orchard, WA
No review comments provided
Tami B.
Seattle, WA
"Overall good service with High quality windows."
Stuart M.
Bonney Lake, WA
"They were fast and the customer service was excellent."
Cynthia S.
Seattle, WA
"They are very professional and reasonable."
Jo V.
Coupeville, WA
No review comments provided
Nicholas G.
Everett, WA
"When they did the pre-inspection on the roof for an estimate it wasn't thorough and when the roof was taken off there was more damaged than I was advised of. It cost me more than was I told originally."
Lynn H.
Spanaway, WA
No review comments provided
John W.
Roy, WA
No review comments provided
Mary F.
Silverdale, WA
"My Wife and I were extremely satisfied with the workers and the quality of their work... I would highly recommend your crew to anyone who would appreciate a review or recommendation... Sincerely, Gordon and Karla Epperson from Gig Harbor"
Gordon E.
Gig Harbor, WA
"They were sufficient."
Sandra B.
Seattle, WA
No review comments provided
Richard M.
Brier, WA
No review comments provided
Norm G.
Kent, WA
"We felt that the salesman was high pressure like at a car dealership. He was nice enough, but because he was such a fast talker and smooth dealer, we weren’t sure in the end what we actually bought or got a good price. We had never bought replacement windows before. I went with the 50% off installation offer on the commercial and quality service. The sales rep said it was included. How do we know that? Was it in writing? He gave an inflated price, then lowered immediately once our jaws dropped. We didn’t have a good sample representation of the windows to be able to say specifically what it would look like installed. We felt we overpaid and the quality just isn’t as high as we thought we were purchasing. We compared it to our old windows that were replaced and it was much cleaner and nicer. We misunderstood that Harley was not the window manufacturer. We also didn’t see how they were sealed in between glass and locked. We are not happy with either. Another uncertainty was the color of glass. Low E numbers. We knew we didn’t want dark, the 4E sample, but what exactly was a 2E color? Then, the installers were not friendly and barely spoke English. They asked to use the restroom during COVID, and I did say yes, but it made me uncomfortable. I was home alone at the time. The seals are wavy on some of the windows, but not the others. The WORST was when they didn’t clean my new windows, they just wiped them with a dirty rag. The next day I had to clean them myself because I ti was excited for my new expensive windows- I wanted them to sparkle and shine! I found big scratches on the sliding glass door and smaller scratches elsewhere. There was a time when I heard one of the workers yell and a loud noise, but when I went to check on them they said everything was fine. I called my husband to come home from work to sign off and check the installation. He had them come back and seal with caulk where they cut out some of the deck wood. They came back and repaired it to his satisfaction at that time. The latches are almost too high to reach on top. I’m 5’51/2”tall. The slider seems to be the wrong size for the frame."
Jani H.
Kent, WA
"I am already recommending them to family members."
Spanaway, WA Homeowner
No review comments provided
Graham, WA Homeowner
"When I went back & looked at my windows after they’re were installed, it looked like my walls were separating. I went back through & put caulking on my walls."
Amethyst R.
Steilacoom, WA
"The work was fine, but it took twice as long as they said. They also did not do everything they said they would."
Orting, WA Homeowner
"They did a fabulous job on our 5 new windows. Everyone from the salesperson to the installation crew were very friendly, professional, and went out of their way to be sure that everything was done correctly. I had a very specific design in mind for my 1 very large front window, and Janet, the account manager, worked with me for a long time to be sure that I had the perfect design that I wanted. I would highly recommend Harley Exteriors for new and replacement windows."
Linda M.
Federal Way, WA
No review comments provided
Jeff R.
Bothell, WA
No review comments provided
Bellevue, WA Homeowner
"I was totally blown away with the quality of service in every category."
Richard F.
Puyallup, WA
"It was amazing work and i was amazed that they did all of it in one day."
Burlington, WA Homeowner
"Do not like that the double hung windows do not open all the way. Overall I am happy with the quality, installation and price of the 17 windows I had installed."
Athena E.
Marysville, WA
No review comments provided
Kimberlynn M.
Everson, WA
No review comments provided
Arlington, WA Homeowner
No review comments provided
Seatac, WA Homeowner
No review comments provided
Buffy G.
Mount Vernon, WA
No review comments provided
Federal Way, WA Homeowner
"They were incredibly professional. They were not intrusive. They were respectful of the times we weren't available. They were really good to work with."
Laura S.
Everett, WA
"I would refer them, but I don't know that I would recommend them. That is hard to do up here. I would refer them for someone to have them out to check things out and get a quote."
Tom R.
Everett, WA
"The work ethic of the installation team was outstanding and overall they provided a great quality product."
Redmond, WA Homeowner
"The job was completed more than six weeks ago. I am still waiting for the missing window parts. I called them many times because they ordered the wrong order. They reordered many times. I am unhappy with them"
Yusuf Y.
Sammamish, WA
No review comments provided
Brier, WA Homeowner
No review comments provided
Burien, WA Homeowner
"Everyone was friendly and professional."
Scott T.
Spanaway, WA
No review comments provided
Sandra G.
Camano Island, WA
No review comments provided
Julie D.
North Bend, WA
No review comments provided
John M.
Mount Vernon, WA
No review comments provided
Sandi C.
Bremerton, WA
No review comments provided
James M.
Lakewood, WA
"Did excellent work, exceptional product. Not the cheapest money can buy but worth it."
Robert B.
Tacoma, WA
No review comments provided
Renton, WA Homeowner
No review comments provided
Ryan N.
University Place, WA
"The process leading to installation of 16 Olympic Series windows was seamless, full of strong customer service and finally resulting in our home having a product that improves our quality of life."
Michael W.
Seattle, WA
"Two of my windows got mixed up and had to wait 3 weeks for install. My rollout window, still waiting on my screen to come."
Seattle, WA Homeowner
"They were very friendly and professional while they were there."
Eric S.
Marysville, WA
"I have already referred them two people."
Barbara L.
Maple Valley, WA
No review comments provided
Natalie Q.
Lynnwood, WA
"They did a good job. They have good service. They're quick and reliable. They parked the truck ridiculously well. It was a hard spot to park in, and they parked like professionals. The crew is friendly. They're quick, clean, and approachable. It's a good quality product. I will definitely be following up our project with Harley Exteriors."
Renton, WA Homeowner
"They do great quality work. The end result looks great."
Victor S.
Tacoma, WA
"Harley Exteriors was very good, clean, cordial and efficient."
Kent, WA Homeowner
No review comments provided
J.&.C.
Kingston, WA
No review comments provided
Nick A.
Bremerton, WA
"The salesperson- what he told me about quality was different than what it really is. They scheduled but did not show up . When the guy called he said we made some mistakes with measurements but no one has ever come to take measurements so he lied to me and when they came to measure they actually made mistakes."
Tacoma, WA Homeowner
"They were great."
Tara S.
Renton, WA
"Harley Exteriors was very professional."
Cory J.
Port Orchard, WA
"Was happy with everything except one enclosure."
William B.
Shelton, WA
No review comments provided
Mike N.
Camano Island, WA
No review comments provided
Tyrome W.
Spanaway, WA
"Had a good discussion with the sales person and got a good lesson on how there windows are constructed and why they are superior to other manufacturer's window. I did not, however see a good picture of their window and how they differed from the ones in my home. I was convinced that they made a good window."
David W.
Poulsbo, WA
"The work was done to our Satisfaction. The employees were professional at there job and did a great job cleaning after themselves."
Carolyn S.
Renton, WA
"My experience with communication (or lack thereof) is the reason I would hesitate. In fact, I just passed on the name of Harley Exteriors to a friend interested in replacing her windows. However, I did tell her to be prepared to be the one to reach out for any reason. I am not trying to throw the customer service department under the bus. I am just wanting to reinforce the importance of contacting your customer once in awhile. That would go a long way toward establishing a successful relationship. It wasn’t that my POC wasn’t pleasant, polite, and willing to answer my questions - when I called. He was. I simply am suggesting that making a 2 - 3 minute phone call every 2 - 3 weeks to keep a customer informed or to see if they have questions or concerns, etc. could yield a total positive review in the end."
Fircrest, WA Homeowner
No review comments provided
Renton, WA Homeowner
"The customer care was amazing they went above and beyond to meet my expectations"
Kerina E.
Lake Stevens, WA
No review comments provided
Cindi M.
Everett, WA
No review comments provided
Kyla H.
Grapeview, WA
No review comments provided
Bonney Lake, WA Homeowner
No review comments provided
Sandy R.
Puyallup, WA
No review comments provided
Marysville, WA Homeowner
"I wasn't satisfied with the first project manager. I wasn't happy with the way they were dealing with the project, but when the project started they changed project managers, and it was fine after that."
Redmond, WA Homeowner
No review comments provided
Milton, WA Homeowner
"Very nice, prompt, put in long days. One of the plywood sheets in my upper roof that has mold on it, was not replaced. Long nails all over the attic through the plywood- is that a new technique? Clean up only ok. Many small pieces of old roof and LOTS of grit covering everything. Two gutters dented. I never had a walk through when finished. I would have been nice to learn about the new ventilation and what needs to be painted, and what type of paint needed. I have since figured this out at the paint store. I still don’t have my official warranty paper work. For the price, I expected better."
Nan E.
Lynnwood, WA
No review comments provided
Maria L.
Seattle, WA
No review comments provided
Auburn, WA Homeowner
No review comments provided
Tacoma, WA Homeowner
No review comments provided
Ron B.
Bonney Lake, WA
No review comments provided
Connie S.
Seattle, WA
No review comments provided
Kathy W.
Everett, WA
"These guys were awesome, they installed the windows quick and did a great job. they were really careful moving everything through the house. i would definitely use them again for any project."
Erik D.
Lakewood, WA
No review comments provided
Mark W.
Lakebay, WA
"They did a really good job. I have no complaints about the work, and they were very patient . However, it did take four or five months to complete because of Covid."
Karen K.
Seattle, WA
"I work with a lot of contractors and Harley Exteriors have exceeded all of my expectations. During my experience working with them, they have been fantastic."
Sherry K.
Renton, WA
"For the price, you get high quality work."
Javis S.
Tacoma, WA
No review comments provided
Tammy V.
Lake Stevens, WA
No review comments provided
Seattle, WA Homeowner
No review comments provided
Everett, WA Homeowner
"The sales process associated with my new gutter project and the tear-out of my sky-wall and install of a new roof & window set-up was clean and efficient. I was kept up to date as far as scheduling. Specific to the sky-wall project, the installation crew arrived on time and was well prepared to complete the project. The installation team worked well together and had everything they needed along the way. Previous installation contractors over the years had scuffed up and damaged my cedar decking and I appreciated the exterior decking and interior wood flooring protection the Harley team installed and really appreciated they way they blocked off the installation area with poles and plastic sheeting. They also placed tarps on the ground / grass where they set up their saws . . . these tarps kept my yard from being covered in sawdust and other debris. They also did the little things that made for a cleaner and professional installation, such as having a guy with a vacuum cleaner capturing all the sawdust created when they were cutting into the trim and windowsills. As far as the workmanship, I was very impressed and pleased. There were five installers on the team and everyone seemed to understand their tasks, from the supervisor down through the trash haulers. The team required little (if any) of my time and were welcoming when I stopped in to check their progress. The project was completed on time and on budget and the workmanship was outstanding. Their clean-up was completed with as much care as the installation. All in all, a very efficiently and well run implementation. The only downside was that during the sales process, I just assumed the walls would be completely taped and textured and made paint ready. What I received was the first taping, leaving me to hire another contractor to complete the texturing and taping. Specific to the gutter replacement project, the installer arrived on time and was completely prepared to begin and complete the work. This was a very straightforward project and it came off perfectly."
Mike L.
Kent, WA
"The windows were great and the installers were efficient and friendly."
Janet N.
Poulsbo, WA
"The workers were very professional and did a good job. They were courteous and did a good clean up job."
Matt L.
Edmonds, WA
No review comments provided
Laurel W.
Monroe, WA
No review comments provided
Mike G.
Arlington, WA
No review comments provided
Puyallup, WA Homeowner
No review comments provided
Everett, WA Homeowner
"The job was finished on time, and the overall quality was pretty good."
Chin-Po S.
Seattle, WA
"I was really excited about these windows. Workmanship is wonderful. I love no condensation on my windows!"
Ramona D.
Yelm, WA
"The crew did a good job and left the house clean. The main window in the living room wasn't included so we are waiting for it to be installed"
Dan M.
Seattle, WA
No review comments provided
Margaret B.
Bellingham, WA
No review comments provided
Steven B.
Tacoma, WA
No review comments provided
Shelton, WA Homeowner
No review comments provided
Bremerton, WA Homeowner
No review comments provided
Renee H.
Snohomish, WA
No review comments provided
Cindy A.
Edmonds, WA
No review comments provided
Theresa T.
Snohomish, WA
No review comments provided
Sierra W.
Port Orchard, WA
No review comments provided
Kent, WA Homeowner
No review comments provided
Puyallup, WA Homeowner
No review comments provided
Ed W.
Lakewood, WA
"There was a big lack of communication while working with Harley Exteriors."
Tacoma, WA Homeowner
No review comments provided
Pacific, WA Homeowner
No review comments provided
Olympia, WA Homeowner
"They were professional, provided what they said they would provide, and did great followup."
Kathy S.
Vashon, WA
"We would recommend Harley Exteriors for affordable windows. Need more time to determine the efficiency of the product. Appreciated that schedules were kept and personnel were easy to work with."
Betty E.
Olympia, WA
"They have good customer service and the windows are nice. The presentation was very enlightening. We do have some issues with the windows that we had installed. Two of the windows that we had installed have opened with no effort at all. The rest of my windows require a bit of effort to open them. It has been difficult to get in contact with someone in order to come out and take a look at the windows."
Melinda A.
Edgewood, WA
No review comments provided
Redmond, WA Homeowner
No review comments provided
Seattle, WA Homeowner
"I felt that the installers had a cultural difference and a lack of communication."
Kirkland, WA Homeowner
No review comments provided
Clint M.
Marysville, WA
"Crew arrived on time. Covered all the furniture and did a professional job. We are very pleased with the job they did. Would not hesitate to recommend Harley to a friend."
Marysville, WA Homeowner
"It's not that I wouldn't recommend their work or product, it's just that the price is very high and they were very late arriving on the day-of."
Bothell, WA Homeowner
No review comments provided
Sara A.
Mukilteo, WA
No review comments provided
James A.
Auburn, WA
No review comments provided
Eric H.
Bellingham, WA
"The installers were on time, professional. They laid down floor mats, wore masks, and I was very impressed."
Chris M.
Bremerton, WA
"Harley Exteriors did an excellent job with a quick and easy install."
Tami R.
Tacoma, WA
No review comments provided
Tacoma, WA Homeowner
No review comments provided
Tacoma, WA Homeowner
No review comments provided
Amber C.
Port Orchard, WA
No review comments provided
Peter R.
Camano Island, WA
"Harley Exteriors has now replaced all of the windows in our home. They did an excellent job, and I would recommend them to my friends and family."
Mark B.
Bothell, WA
No review comments provided
Louise D.
Seatac, WA
No review comments provided
Tacoma, WA Homeowner
No review comments provided
Jennifer B.
Bothell, WA
No review comments provided
William A.
Puyallup, WA
No review comments provided
Redmond, WA Homeowner
No review comments provided
Jerry F.
Puyallup, WA
"Harley Exteriors did a great job, prepping and installation of the windows and French Door. With bids from other companies, I questioned their quality, so I accepted Harley Exteriors proposal, and the decision was the correct one."
Larry P.
Shoreline, WA
No review comments provided
Renton, WA Homeowner
No review comments provided
Eatonville, WA Homeowner
No review comments provided
Susanna E.
Seattle, WA
No review comments provided
Joanna L.
Auburn, WA
No review comments provided
Bob A.
Spanaway, WA
Service Area
Harley Exteriors, Inc serves 33 cities in the Seattle area.
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Harley Exteriors, Inc FAQ
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Business Address
22122 20th Avenue SE #157
Bothell, WA 98021
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