Home Genius Exteriors

gloria marrero

3 months ago

I will say I had a very, very good experience. First, the consultation with Ralph was excellent, how he explained in detail. Then when the team came in with the roof, they were on time. They got here at 7 a.m., and they finished at 3, clean up and everything. Project manager Nick did an awesome job getting the team together, also Jose. So in my experience, and I would recommend them to anyone, I will definitely give them the absolutely okay. Very good. They did a really excellent job. I will be contacting them very soon. Good team, good company, they work well together, and that is it.

wreckingKREW1

4 months ago

Had them do a roofing,gutters/downspouts and trim project for us. Everything about this experience was 10 out of 10. Original consultant,Ralph,great,friendly and super professional. Listened to OUR needs instead of what he wanted to sell us,as far too many reps do. Once the project was a go,it was a matter of days before it was begun and completed and it looks INCREDIBLE. The onsite project managers,Leah for the roof and Nick for the gutters and trim,were also great. Answered all questions,explained process where needed and again,super friendly,knowledgeable and professional. The crews were excellent. Worked fast but with great care to detail and both projects came out beyond my highest expectations. Cannot recommend this company more highly.

CONDE-AMIGO49 Gaming

a month ago

We had our entire roof redone. We have solar panels, we were advised the project would include removing solar panels, when roof complete, reinstalling the solar panels. Plus they agreed to redo a portion of our living room ceiling. The panels were removed on Wednesday, Aug. 19th, 2026 - the roof completed on Thursday Aug. 20th, 2026. Today is Aug. 24th, 2026 and the solar panels have not been reinstalled. I have left 1 message by phone call, 1 message by text to the project manager and I believe Marc Bidic was a supervisor who I just left a text message to have our contract completed. I am hoping to hear something, but it is almost 4 pm and have doubts. The workers were great for the roofing, removing solar panels and we finally got the solar panels reinstalled on Wednesday, Aug. 26th, 2026. Solar is working. I feel bettet about the job, but individuals who are in charge need to pay attention to the work. I never saw a project manager until Fred visited us asking why I gave a low review. Money is tight for everyone, but to state step by step and me having to contact different individuals seems I only got attention when I submitted a poor review. The individuals who did the work are excellent and we just got our living room corner spackled and the two young men knew exactly how to handle the plaster and made it smooth so me and my mom can paint our ceiling. I hope management takes this job serious, cause to me there is not reason a week went by and we had low solar panels power.

Scott Nightengale

3 months ago

Had new roof installed. Hotest days so far . 100 degree weather. Was very impressed with how they handled financing and how quick the service was. We met on a Thursday and the next Tuesday they was on the job. Very friendly guys considering the weather . Jason came out to take a final look and to answer any questions we had . Going to have them do more jobs down the road on my home again . Highly recommend. Thank you

Kevin

7 months ago

We hired this company in june 2025 to remove old siding and replace with new. WORST company ever!!! They subcontracted to very incompetent crews. First crew damaged all the window trim and several window screens the siding was not attached to the house securely. Left property messy, cigarette buts everywhere and their trash..the quality of work was very poor. Had to take down and redo. Second crew was even worse, did not think possible. Fired them after 8 months trying to get them to finish the job correctly. We have had no gutters on our house for 8 months. We gave them approximately 26% down payment, which in ohio is illegal, only allowed 10% or less, we were not aware, until we obtained the services of a lawyer to get our down payment back. Sales person was incompetent and did not know the siding business at all. (Hindsight). Per contract supposed to wrap whole house with vapor barrier, discovered that did not happen. I could go on and on, they did nothing right. Hired new company to do it correctly. Ended up costing more, because they brought to our attention that they would have to remove the 80 year old stucco, because they could not get the new firing strips to hold. Whether Home Genius knew this or not, they did not present that potential problem to us! If we would have them finish the job, we would have many issues with Home Genius install, as mentioned previously, customer service sucks. Not one sincere apology from any one at home Genius. I am not sure how they have an A+ on the BBB. They should be labeled Evil Genius!!