Prime Plumbing

Plumbers

4.9·530 reviews

Certified ProEligible for the Best Pick Guarantee

443-832-6870

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Serves Glen Burnie, MD

Licensed & Insured

530 verified reviews

Background checked

5th year as a Best Pick

Hours of Operation

Monday7:30 am - 7:00 pm

Tuesday7:30 am - 7:00 pm

Wednesday7:30 am - 7:00 pm

Thursday7:30 am - 7:00 pm

Friday7:30 am - 7:00 pm

Saturday7:30 am - 7:00 pm

SundayClosed

Business Address

7617 Baltimore Annapolis Boulevard

Glen Burnie, MD 21060

Company Details

Services Offered

Bathroom Plumbing Services
Drain Cleaning Services
Faucet and Fixture Repair and Installation
Garbage Disposal Repair and Installation
Gas Line Repair and Installation
Pipe Repair and Replacement
Plumbing Repair, Installation, and Replacement
Sewer Line Inspection
Sewer Line Repair and Replacement
Sump Pump Repair and Installation
Water Filtration and Treatment Systems
Water Heater Repair, Installation, and Replacement
Water Softener Installation and Repair

Services Not Offered

Not specified

Minimum Job

Not specified

Warranty

Lifetime warranty on sewer replacements for the homeowner, with transferable warranty options for members of the Prime Partner Plan
Extended water heater warranties through JB Warranties
Various warranty options including parts and labor

Employee Information

Background Checked
Drug Tested
Marked Vehicles
Wear Shoe Covers
Wear Uniforms

Insurance Coverage

General Liability Insurance

Workers' Compensation Insurance

Company History

The local, family-owned company was founded in 2012 by Tom Shrum.

Distinctions

A+ Rated and Accredited with the BBB
HomeAdvisor Elite Service and Screened & Approved

Availability

Emergency 24/7

About this company

"Prime Plumbing is committed to being the local plumber everyone can trust and rely on. We're willing and able to work on all plumbing systems, big or small, and always committed to delivering excellent customer service. Prime Plumbing will continue to do what is right for the customer, no matter what."

— Tom Shrum, Owner & President

License

76114

Ratings & Reviews

Compiled Score:

Prime Plumbing has received 4.9 out of 5 stars based on 530 customer reviews. Learn about Our Research Process.

507

How are scores calculated?

No Google reviews available.

No review comments provided

Anonymous Homeowner

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Diane M.

"I would recommend Prime Plumbing because the technician was nice and did a good job."

Tammy W.

"The cost was high."

Anonymous Homeowner

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Anonymous Homeowner

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Katie G.

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Omotayo C.

"Appreciate the quality of work that was performed."

Darryl T.

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David Y.

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Danielle A.

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Anonymous Homeowner

"They were super professional and efficient. They did a great job. Furthermore, they found the problem even after the water department couldn't find it. The pricing was fantastic. It was good value for the price."

Karen P.

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Willfred B.

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Kristina D.

"Work quality at first seemed to meet minimum requirements but the workers ruined my neighbor's sidewalk by dumping the soil directly on the concrete w/o protection. So they gouged his sidewalk and said "the rain will wash it away" which of course cannot happen with gouges. Furthermore, our replaced drain line backed up 3 months after installation and the city came to unclog it. A video inspection ~1 month later revealed that the replaced portion of the drain under the sidewalk was likely not sloped properly for drainage. I have contacted the company several times but they refuse to pay or fix anything. The only positive in this experience is that we now have an external cleanout and the city can come every few months & ensure the drain is clear. I have given up trying to be reimbursed by Prime Plumbing because they have consistently blamed other parties (they say problems under the sidewalk are Baltimore City's responsibility). I filed a homeowners claim for the sewage backup in our basement and repairs are underway. I've currently spent $3,000 of my own money to fix the sidewalk for which I'll likely never be reimbursed by Prime Plumbing."

Anonymous Homeowner

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Melanie C.

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Eric M.

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Eric H.

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Cathy P.

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Idetta C.

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Rich S.

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Roslyn J.

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Anonymous Homeowner

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Twanda H.

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Linda M.

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Kressa T.

Severn, MD

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MD Homeowner

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MD Homeowner

"They are very reliable!"

MD Homeowner

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Warren C.

Baltimore, MD

"We received an accurate quote on the work to be performed, which was completed on-time and within the promised time frame."

Jeffrey P.

Baltimore, MD

"Prime Plumbing has performed multiple jobs for us. They’re prompt, courteous, and competent. They do exceptional work and are reasonably priced. I highly recommend Prime Plumbing!"

Jessica M.

Lutherville-Timonium, MD

"QUICK which was extremely important in all THREE of the projects Prime Plumbing has completed for me."

Amanda D.

Glen Burnie, MD

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MD Homeowner

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Hellen W.

Baltimore, MD

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Stephanie W.

Baltimore, MD

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Layla A.

Pasadena, MD

"The service was good. I thought it was a little high, but we were in a mercy situation with availability. The quality of service was great though!"

John M.

Glen Burnie, MD

"They were clean, efficient, on time, and very professional."

MD Homeowner

"They did a great job."

Steven S.

Westminster, MD

"The repair techs were ok, nothing fantastic here, they replaced the water heater."

Earl A.

Havre de Grace, MD

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Felix V.

Bowie, MD

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Dianne M.

Owings Mills, MD

"I would recommend!"

Bruce C.

Baltimore, MD

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Norma P.

Glen Burnie, MD

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MD Homeowner

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Robert L.

Glen Burnie, MD

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Brayton B.

Odenton, MD

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MD Homeowner

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James G.

Essex, MD

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Mike W.

Glen Burnie, MD

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MD Homeowner

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Edward M.

Bowie, MD

"The installation process was very very professional."

MD Homeowner

"My husband is the one who dealt with them, but they had to come back out a second time, because they didn't fix the problem the first time."

Sarah K.

Glen Burnie, MD

"They were 5 star all the way. They were reasonable. We love the guy that came out. He was courteous. Not many have a great plumbing experience but we had a pleasant experience. I have nothing but good to say about Prime Plumbing LLC. I would recommend them to anyone."

Terry J.

Baltimore, MD

"The customer service was fantastic.The plumber was thorough and explained things to my understanding prior to the job. They kept me updated. He left a clean and professional space."

Amber J.

Glen Burnie, MD

"I was very pleased and did not have any problems. He came in and did what he needed to do and I am very pleased with the service."

Annie C.

Baltimore, MD

"They were very quick. I called them and they were able to come in within 24 hours. They fixed the problem very quickly and they were very respectful."

Sarah S.

Baltimore, MD

"My representative form Prime Plumbing LLC was very informative and did a professional job. They were timely and it was done quickly."

Sheree S.

Dundalk, MD

"Prime Plumbing has always been professional, timely and affordable."

Dean B.

Pasadena, MD

"Everything they did was fine!"

Joe A.

Pasadena, MD

"We were very pleased with the Prime Plumbing professionals who fixed three toilets first time; we called to get two more toilets done."

MD Homeowner

"The gentleman Prime Plumbing sent was WONDERFUL! He did an awesome job on the install and took extra time to teach me things about my plumbing and the water in my house. I could not have asked for better service!"

MD Homeowner

"The gentleman was very professional and took his time and explained all my options."

Cathy R.

Chestnut Hill Cove, MD

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Carl R.

Baltimore, MD

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Mike H.

Edgewater, MD

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Willam B.

Lutherville-Timonium, MD

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Carolyn R.

Baltimore, MD

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Rich S.

Glen Burnie, MD

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MD Homeowner

Service Area

Prime Plumbing serves 95 cities in the Glen Burnie, MD area.

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Cities Served

Aberdeen, Aberdeen Proving Ground, Abingdon, Adamstown, Annapolis, Baldwin, Baltimore, Bel Air, Belcamp, Benson, Boring, Brooklandville, Brooklyn, Brunswick, Butler, Catonsville, Chase, Churchville, Cockeysville, Curtis Bay, Darlington, Dundalk, Edgewood, Ellicott City, Essex, Fallston, Finksburg, Forest Hill, Fork, Fort Howard, Frederick, Freeland, Glen Arm, Glen Burnie, Glyndon, Gunpowder, Gwynn Oak, Halethorpe, Hampstead, Havre De Grace, Hunt Valley, Hydes, Ijamsville, Jarrettsville, Joppa, Keymar, Kingsville, Lineboro, Linthicum Heights, Long Green, Lutherville Timonium, Manchester, Marriottsville, Maryland Line, Mayo, Middle River, Middletown, Monkton, Monrovia, Mount Airy, New Market, New Windsor, Nottingham, Owings Mills, Parkton, Parkville, Pasadena, Perry Hall, Perryman, Phoenix, Pikesville, Pylesville, Randallstown, Reisterstown, Riderwood, Rosedale, Simpsonville, Sparks Glencoe, Sparrows Point, Stevenson, Street, Sykesville, Taneytown, Towson, Union Bridge, Upper Falls, Upperco, Walkersville, Westminster, White Hall, White Marsh, Whiteford, Windsor Mill, Woodsboro, Woodstock

Prime Plumbing FAQ

What services does Prime Plumbing offer?

Prime Plumbing offers a full range of services, including leak detection, water heater repair and installation, repiping, water filtration systems, plumbing fixture work, sump pump services, and emergency plumbing. They also provide drain cleaning, sewer repair and replacement, trenchless sewer work, and clog removal. Please note that Prime Plumbing does not offer pool or electrical services.

Services

Plumbers Drain/Sewer Cleaning & Repair

443-832-6870

Hours of Operation

Monday7:30 am - 7:00 pm

Tuesday7:30 am - 7:00 pm

Wednesday7:30 am - 7:00 pm

Thursday7:30 am - 7:00 pm

Friday7:30 am - 7:00 pm

Saturday7:30 am - 7:00 pm

SundayClosed

Business Address

7617 Baltimore Annapolis Boulevard

Glen Burnie, MD 21060

Request a Quote

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Other Services

Drain/Sewer Cleaning & Repair