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initial technician was competent and identified a problem two others had missed, but an early scheduling oversight (missing isolation kit) should have been the warning. Things deteriorated quickly: I was told a necessary part was readily available and work would happen within days of signing. After signing and having to call them again to get an update on when they would be out I was told it would be 2–3 weeks to order.\n\nWeeks passed with no updates. Their main phone number repeatedly returned a disconnected message. I chased them for progress. The part finally arrived in May — two months after my first call in March.\n\nThe repair crew arrived with no knowledge of the existing work order. They cut apart the pvc exhaust pipe, then dismantled the system to extract the faulty part which was very different in size than the part in hand, because one part of it looked the same they then proceed to beat it with a pair of channel locks to try to remove that piece, destroying the original in the process. I then had to point out that the box was clearly labelled \"intake,\" not \"exhaust.\" Wrong part entirely. They left without cleaning up any of the mess, leaving my system in pieces, just eager to leave the disaster they caused.\n\nThe only follow-up was an automated review request. When I finally reached management they assured me they would do everything to rectify the situation and the assigned manager would be in touch. When said manager reached out to me their response was to blame the supplier and tell me nothing could be done until after the long weekend.  Nobody bothered to check that the part ordered was correct at any point in the process.\n\nNo accountability. No interim solution. No urgency. I would not recommend this company for any work where reliability matters.","en",{"text":879,"languageCode":880},{"displayName":883,"uri":884,"photoUri":885},"Chris G","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F105265651515976840329\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa\u002FACg8ocK9hYpnv6klnUTooRpo3h1oIDV2S0eX7pd2nXQS68WtY8RB6w=s128-c0x00000000-cc-rp-mo","5 months ago","2026-05-23T16:11:58.969094796Z",{"name":889,"rating":70,"text":890,"originalText":892,"authorAttribution":893,"relativePublishTimeDescription":897,"publishTime":898},"places\u002FChIJ6Zzg3vWC5IkR_p773X0L1rI\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT20xM1FXSjZRM2RUVTBWZmVGTklRbWhWY1VsRE0xRRAB",{"text":891,"languageCode":880},"The technician from Green Energy was very courteous, knowledgeable and he answered all of my questions. Very helpful to give me insight into ways to run my furnace and AC for the best possible money saving results. 4 stars instead of 5 because there was some upselling  of services which I declined.  Overall, a very good experience.",{"text":891,"languageCode":880},{"displayName":894,"uri":895,"photoUri":896},"Brian Hawthorne","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F114352975511584565948\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa\u002FACg8ocJ4emra0ltmzcUVP_ImFxtIP_B2VBgceay5urMz7uNCV69Qng=s128-c0x00000000-cc-rp-mo","3 months ago","2026-07-15T23:23:42.130055447Z",{"name":900,"rating":82,"text":901,"originalText":903,"authorAttribution":904,"relativePublishTimeDescription":908,"publishTime":909},"places\u002FChIJ6Zzg3vWC5IkR_p773X0L1rI\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT21KdllXRjRZeTAyUmxwWldXUmhZVnBITjJab0xYYxAB",{"text":902,"languageCode":880},"Green Energy did an outstanding job repairing a plumbing issue in my AC system. The team was patient, friendly, and highly professional throughout the entire process. I’m very impressed with their workmanship and customer service. Highly recommend!”",{"text":902,"languageCode":880},{"displayName":905,"uri":906,"photoUri":907},"C Marrow","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F107966062241330639296\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa-\u002FALV-UjWq__pUSJqm8bCQ3T5gQZfq1y9qJk-_rprTLG7U6vL6NwOepfwL=s128-c0x00000000-cc-rp-mo","2 months ago","2026-08-21T14:04:31.081309276Z",{"name":911,"rating":82,"text":912,"originalText":914,"authorAttribution":915,"relativePublishTimeDescription":886,"publishTime":919},"places\u002FChIJ6Zzg3vWC5IkR_p773X0L1rI\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT25saWMwTjNXamhGU0VoSUxWOTNTalZGUVRCbk5sRRAB",{"text":913,"languageCode":880},"Mohamed performed a maintenance on our heat pump unit today. He was very personable and clearly explained what he was going to do for overall service and did I have any concerns that needed special attention. Mohamed appeared to be highly knowledgeable about our system. When finished, he went over what he found and told me about our system’s performance. I highly recommend him as a technician for Green Energy.",{"text":913,"languageCode":880},{"displayName":916,"uri":917,"photoUri":918},"Debra London","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F111903763068991680716\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa-\u002FALV-UjUWEq6xk5kCgeKEnC8qDWXqIH7sl3LS3jwG9_f5s6XMqjhyw8K7=s128-c0x00000000-cc-rp-mo","2026-05-15T13:39:18.784054119Z",{"name":921,"rating":82,"text":922,"originalText":924,"authorAttribution":925,"relativePublishTimeDescription":929,"publishTime":930},"places\u002FChIJ6Zzg3vWC5IkR_p773X0L1rI\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT25CRWFYUjROWFZxV2t0RFdtUTJRek5uYVdsSWVXYxAB",{"text":923,"languageCode":880},"Green Energy helped me put up a new furnace last December.  My experience with Brenda over the phone to help me schedule appointments and coordinate with Sales and Operation teams were great!  I was also very impressed by the Field Tech team (Tony, Wai Tai, Vendrek, and Derek - they strived and worked so hard together to make sure my family could have a warm winter).   All the field technicians were working as a great team providing robust services with multiple visits to rectify the installation problems along with good coordination of admin and tech team under the direction of owner and management to ensure delivery & customer service satisfaction.  Although there were some unexpected challenges with critical technical issues throughout the process to get my new furnace up and running, I would like to give Green Energy a Five-Star review.",{"text":923,"languageCode":880},{"displayName":926,"uri":927,"photoUri":928},"Wilson Yau","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F113959789883202541438\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa-\u002FALV-UjUyrxty9hsSVIwfOCWTbHoQG2tY1u9OhOcgSHbVTivCmEO1nbaKQw=s128-c0x00000000-cc-rp-mo-ba3","7 months ago","2026-03-03T19:40:58.376353991Z",781]