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The guy that came to do the job, Travis, did a great job.  He was honest, open, and forthright.  He told me wat the issues were and walked me through the process.  He did a great job.","Joel H.",{"testimonial_id":204,"contractor_id":11,"category_id":33,"city_id":33,"rating":59,"review_text":205,"reviewer_name":206,"reviewer_city":8,"reviewer_state":16,"review_date":182,"verified":62,"pop_word_score":62,"featured_review":62,"response":33,"response_date":33,"response_by":33,"city":33,"state":33},"155387","They are very thorough and willing to look at everything.","Julia H.",{"testimonial_id":208,"contractor_id":11,"category_id":33,"city_id":33,"rating":59,"review_text":209,"reviewer_name":19,"reviewer_city":140,"reviewer_state":16,"review_date":182,"verified":62,"pop_word_score":62,"featured_review":62,"response":33,"response_date":33,"response_by":33,"city":33,"state":33},"155388","Satisfied with the work!",{"testimonial_id":211,"contractor_id":11,"category_id":33,"city_id":33,"rating":59,"review_text":212,"reviewer_name":213,"reviewer_city":15,"reviewer_state":16,"review_date":182,"verified":62,"pop_word_score":76,"featured_review":76,"response":33,"response_date":33,"response_by":33,"city":33,"state":33},"155389","The technician was very polite, punctual and did a great job.  He kept me informed of his progress on the job.","Joseph E.",{"testimonial_id":215,"contractor_id":11,"category_id":33,"city_id":33,"rating":59,"review_text":216,"reviewer_name":217,"reviewer_city":8,"reviewer_state":16,"review_date":182,"verified":62,"pop_word_score":48,"featured_review":62,"response":33,"response_date":33,"response_by":33,"city":33,"state":33},"155390","They were very professional and the service was great!","Marvin L.",{"testimonial_id":219,"contractor_id":11,"category_id":33,"city_id":33,"rating":76,"review_text":220,"reviewer_name":221,"reviewer_city":222,"reviewer_state":16,"review_date":223,"verified":62,"pop_word_score":224,"featured_review":62,"response":33,"response_date":33,"response_by":33,"city":33,"state":33},"155391","TOO EXPENSIVE","Roger T.","Leander","2020-11-21T00:00:00.000Z",-125,{"testimonial_id":226,"contractor_id":11,"category_id":33,"city_id":33,"rating":59,"review_text":19,"reviewer_name":19,"reviewer_city":8,"reviewer_state":16,"review_date":227,"verified":62,"pop_word_score":62,"featured_review":62,"response":33,"response_date":33,"response_by":33,"city":33,"state":33},"155423","2020-11-20T00:00:00.000Z",{"testimonial_id":229,"contractor_id":11,"category_id":33,"city_id":33,"rating":59,"review_text":19,"reviewer_name":230,"reviewer_city":8,"reviewer_state":16,"review_date":227,"verified":62,"pop_word_score":62,"featured_review":62,"response":33,"response_date":33,"response_by":33,"city":33,"state":33},"155424","Floyd F.",{"testimonial_id":232,"contractor_id":11,"category_id":33,"city_id":33,"rating":49,"review_text":19,"reviewer_name":233,"reviewer_city":15,"reviewer_state":16,"review_date":227,"verified":62,"pop_word_score":62,"featured_review":62,"response":33,"response_date":33,"response_by":33,"city":33,"state":33},"155425","Christi K.",{"testimonial_id":235,"contractor_id":11,"category_id":33,"city_id":33,"rating":59,"review_text":19,"reviewer_name":236,"reviewer_city":8,"reviewer_state":16,"review_date":227,"verified":62,"pop_word_score":62,"featured_review":62,"response":33,"response_date":33,"response_by":33,"city":33,"state":33},"155426","Mark P.",{"testimonial_id":238,"contractor_id":11,"category_id":33,"city_id":33,"rating":76,"review_text":19,"reviewer_name":239,"reviewer_city":8,"reviewer_state":16,"review_date":227,"verified":62,"pop_word_score":104,"featured_review":62,"response":33,"response_date":33,"response_by":33,"city":33,"state":33},"155427","Susan S.",[],{"phone":18,"email":19,"website":33,"short_desc":26,"long_desc":19,"ext_desc":19,"best_pick_text":28,"services_offered":38,"services_not_offered":19,"specializations":19,"minimum_job":19,"warranty":39,"license_number":40,"awards_certifications":19,"organizations":19,"company_history":41,"distinctions":19,"employee_information":42,"product_information":19,"additional_information":43,"quote":242,"quote_name":243,"quote_title":244},"\"If there's any delay, it's you we pay!\"","Fred Oldenkamp","Owner",{"total_testimonial_count":45,"avg_score":44,"testimonial_count_5_star":46,"testimonial_count_4_star":47,"testimonial_count_3_star":48,"testimonial_count_2_star":49,"testimonial_count_1_star":50},{"name":243,"title":244,"text":242},[248,251,254,258,262],{"name":249,"title":250,"text":38,"order":62},"services_offered","Services Offered",{"name":252,"title":253,"text":39,"order":49},"warranty","Warranty",{"name":255,"title":256,"text":41,"order":257},"company_history","Company History",7,{"name":259,"title":260,"text":42,"order":261},"employee_information","Employee Information",9,{"name":263,"title":264,"text":43,"order":36},"additional_information","Additional Information",[266],{"question":267,"answer":268},"What services does Benjamin Franklin Plumbing offer?","Benjamin Franklin Plumbing is a full-service plumbing company that installs and repairs plumbing fixtures, tanked and tankless water heaters, garbage disposals, sump pumps, water filtration systems, and gas lines. The company also offers repiping, leak detection, and drain and sewer cleaning and repair, alongside emergency plumbing services. Please note that Benjamin Franklin Plumbing does not offer new construction or remodeling services.",{"category":5,"city":6,"company":7},{"contractorId":11,"zipCount":271,"cities":272,"states":276,"coordinates":277,"center":478,"hasCoordinates":24,"locationSlug":6},51,[8,15,66,145,222,273,274,140,275],"Liberty Hill","Pflugerville","Spicewood",[16],[278,281,285,289,293,297,301,305,309,313,317,319,323,327,331,335,339,343,347,351,355,359,363,367,371,375,379,383,387,391,395,399,403,407,411,415,418,422,426,430,434,438,442,446,450,454,458,462,466,470,474],{"lat":279,"lng":280,"zip":17,"city":15,"state":16},30.5052,-97.8203,{"lat":282,"lng":283,"zip":284,"city":66,"state":16},30.633,-97.6707,"78626",{"lat":286,"lng":287,"zip":288,"city":66,"state":16},30.6411,-97.7511,"78628",{"lat":290,"lng":291,"zip":292,"city":66,"state":16},30.7177,-97.7543,"78633",{"lat":294,"lng":295,"zip":296,"city":145,"state":16},30.5257,-97.5672,"78634",{"lat":298,"lng":299,"zip":300,"city":222,"state":16},30.5835,-97.8575,"78641",{"lat":302,"lng":303,"zip":304,"city":273,"state":16},30.663,-97.9316,"78642",{"lat":306,"lng":307,"zip":308,"city":222,"state":16},30.449,-97.9669,"78645",{"lat":310,"lng":311,"zip":312,"city":274,"state":16},30.4421,-97.6299,"78660",{"lat":314,"lng":315,"zip":316,"city":140,"state":16},30.5145,-97.668,"78664",{"lat":314,"lng":315,"zip":318,"city":140,"state":16},"78665",{"lat":320,"lng":321,"zip":322,"city":275,"state":16},30.3899,-98.0539,"78669",{"lat":324,"lng":325,"zip":326,"city":140,"state":16},30.5083,-97.6789,"78681",{"lat":328,"lng":329,"zip":330,"city":140,"state":16},30.6568,-97.6026,"78682",{"lat":332,"lng":333,"zip":334,"city":8,"state":16},30.2713,-97.7426,"78701",{"lat":336,"lng":337,"zip":338,"city":8,"state":16},30.2638,-97.7166,"78702",{"lat":340,"lng":341,"zip":342,"city":8,"state":16},30.2907,-97.7648,"78703",{"lat":344,"lng":345,"zip":346,"city":8,"state":16},30.2428,-97.7658,"78704",{"lat":348,"lng":349,"zip":350,"city":8,"state":16},30.2896,-97.7396,"78705",{"lat":352,"lng":353,"zip":354,"city":8,"state":16},30.2852,-97.7354,"78712",{"lat":356,"lng":357,"zip":358,"city":8,"state":16},30.506,-97.7472,"78717",{"lat":360,"lng":361,"zip":362,"city":8,"state":16},30.2721,-97.6868,"78721",{"lat":364,"lng":365,"zip":366,"city":8,"state":16},30.2893,-97.715,"78722",{"lat":368,"lng":369,"zip":370,"city":8,"state":16},30.3085,-97.6849,"78723",{"lat":372,"lng":373,"zip":374,"city":8,"state":16},30.43,-97.8326,"78726",{"lat":376,"lng":377,"zip":378,"city":8,"state":16},30.4254,-97.7195,"78727",{"lat":380,"lng":381,"zip":382,"city":8,"state":16},30.4417,-97.6811,"78728",{"lat":384,"lng":385,"zip":386,"city":8,"state":16},30.4521,-97.7688,"78729",{"lat":388,"lng":389,"zip":390,"city":8,"state":16},30.3607,-97.8241,"78730",{"lat":392,"lng":393,"zip":394,"city":8,"state":16},30.3471,-97.7609,"78731",{"lat":396,"lng":397,"zip":398,"city":8,"state":16},30.3752,-97.9007,"78732",{"lat":400,"lng":401,"zip":402,"city":8,"state":16},30.3314,-97.8666,"78733",{"lat":404,"lng":405,"zip":406,"city":8,"state":16},30.3705,-97.9427,"78734",{"lat":408,"lng":409,"zip":410,"city":8,"state":16},30.249,-97.8414,"78735",{"lat":412,"lng":413,"zip":414,"city":8,"state":16},30.2444,-97.916,"78736",{"lat":416,"lng":405,"zip":417,"city":8,"state":16},30.2107,"78737",{"lat":419,"lng":420,"zip":421,"city":8,"state":16},30.3337,-97.9824,"78738",{"lat":423,"lng":424,"zip":425,"city":8,"state":16},30.172,-97.8784,"78739",{"lat":427,"lng":428,"zip":429,"city":8,"state":16},30.2315,-97.7223,"78741",{"lat":431,"lng":432,"zip":433,"city":8,"state":16},30.2063,-97.7956,"78745",{"lat":435,"lng":436,"zip":437,"city":8,"state":16},30.2971,-97.8181,"78746",{"lat":439,"lng":440,"zip":441,"city":8,"state":16},30.1743,-97.8225,"78748",{"lat":443,"lng":444,"zip":445,"city":8,"state":16},30.2166,-97.8508,"78749",{"lat":447,"lng":448,"zip":449,"city":8,"state":16},30.4224,-97.7967,"78750",{"lat":451,"lng":452,"zip":453,"city":8,"state":16},30.3093,-97.7242,"78751",{"lat":455,"lng":456,"zip":457,"city":8,"state":16},30.3316,-97.7004,"78752",{"lat":459,"lng":460,"zip":461,"city":8,"state":16},30.3649,-97.6827,"78753",{"lat":463,"lng":464,"zip":465,"city":8,"state":16},30.3223,-97.739,"78756",{"lat":467,"lng":468,"zip":469,"city":8,"state":16},30.3437,-97.7316,"78757",{"lat":471,"lng":472,"zip":473,"city":8,"state":16},30.3764,-97.7078,"78758",{"lat":475,"lng":476,"zip":477,"city":8,"state":16},30.4036,-97.7526,"78759",{"lat":479,"lng":480},30.382499999999993,-97.77689803921567,{"reviews":482,"rating":44,"userRatingCount":539},[483,495,506,517,528],{"name":484,"rating":59,"text":485,"originalText":488,"authorAttribution":489,"relativePublishTimeDescription":493,"publishTime":494},"places\u002FChIJT5PbhjLNRIYRvJmmj2XtNuk\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT2sxYWRGY3dRekJmUWt4TGVrdEhNMjk2TjFrNVNYYxAB",{"text":486,"languageCode":487},"Benjamin Franklin Plumbing is the best I’ve used in Austin over the 25 years I’ve owned a home here. I’ve used them several times now and they are courteous, communicative, punctual and do the job correctly at a fair price. Recently, Timothy was fantastic. He diagnosed a complex issue, explained it and made recommendations providing options, then promptly made the repair. Would use again and again.","en",{"text":486,"languageCode":487},{"displayName":490,"uri":491,"photoUri":492},"Roberto Sanchez","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F105947383117994942506\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa-\u002FALV-UjU2cWM63CjY6iNX-vd8RFpA6XeGNvT2VrFPhvV04KOIrdpLkF4=s128-c0x00000000-cc-rp-mo","8 months ago","2026-02-17T23:51:29.487693009Z",{"name":496,"rating":59,"text":497,"originalText":499,"authorAttribution":500,"relativePublishTimeDescription":504,"publishTime":505},"places\u002FChIJT5PbhjLNRIYRvJmmj2XtNuk\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT25OdU1YWmZibWxXYTNCclYxVjZkRlJIVjFvNU4xRRAB",{"text":498,"languageCode":487},"I received a letter from the water company that my meter reading was really high.   I checked the usual suspects and determined it wasn't anything inside the house.   Called Ben Franklin, and they sent someone out the next day, and they found and fixed the issue - which involved digging out the shut off and pressure valve  (which had failed) and rebuilding the section of pipe\u002Ffittings.   Outstanding job, including cutting back the tree roots that could contribute to further problems.    Timothy was knowledgeable and took the time to answer all my questions, and explain what happened, and what he was doing.    I appreciated the time he took to do that, and that he didn't appear to be annoyed by my curiosity! :)",{"text":498,"languageCode":487},{"displayName":501,"uri":502,"photoUri":503},"E Henderson","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F111708651000543832917\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa-\u002FALV-UjUq0unaF30obUqzMIJlyGeQuYlEA_IC0u6VktGpIPlYHL90pnEY=s128-c0x00000000-cc-rp-mo-ba2","4 months ago","2026-06-11T23:25:06.903454012Z",{"name":507,"rating":59,"text":508,"originalText":510,"authorAttribution":511,"relativePublishTimeDescription":515,"publishTime":516},"places\u002FChIJT5PbhjLNRIYRvJmmj2XtNuk\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT2pkbFprRXpZakZPTWtKUFlYRnZWbFp6WkY5c1JWRRAB",{"text":509,"languageCode":487},"Scott was very nice and efficient.  He fixed a leak under my sink and a leak in a toilet in only an hour!  I was very pleased with the results.",{"text":509,"languageCode":487},{"displayName":512,"uri":513,"photoUri":514},"Carol Coen","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F115781666133007946801\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa-\u002FALV-UjVvoMPzAwsH5WpBrYUc56RRdTAn9dijQY6DGnJj0PIor-RP2cQR=s128-c0x00000000-cc-rp-mo-ba3","3 months ago","2026-07-03T00:28:16.761839064Z",{"name":518,"rating":59,"text":519,"originalText":521,"authorAttribution":522,"relativePublishTimeDescription":526,"publishTime":527},"places\u002FChIJT5PbhjLNRIYRvJmmj2XtNuk\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT25seWVGOUdWVVJrYXpOeFdsVXhkazlxTUROVGJGRRAB",{"text":520,"languageCode":487},"I called the office at 7:30am with no hot water. They answered and Mickey came to assess my heater by 10am. It was 27 years old Hot water heater from 1998 😳 It was time. He was very professional and  helpful. He gave me the quote, I paid 50% and then Scott and Dave came later  and installed it in the afternoon. They worked hard since it was an attic unit. The new unit got a dent but should not effect it’s functions. I was glad Benjamin Franklin plumbing were prompt and professional.",{"text":520,"languageCode":487},{"displayName":523,"uri":524,"photoUri":525},"Danae Kozelsky","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F108149214505382457378\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa\u002FACg8ocLQQXrdVgs-I5rcAY13s2IzTBU0aWylY6T86YgNudgI7Qbx4A=s128-c0x00000000-cc-rp-mo-ba3","a year ago","2025-09-10T22:37:34.243420207Z",{"name":529,"rating":59,"text":530,"originalText":532,"authorAttribution":533,"relativePublishTimeDescription":537,"publishTime":538},"places\u002FChIJT5PbhjLNRIYRvJmmj2XtNuk\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT2pOZlQxa3hiVTlDZERaVVFXOHdUVTF0TFVkalNuYxAB",{"text":531,"languageCode":487},"Great, professional job. Plumbers were courteous and clearly explained options. They fixed my issue and everything is working well.",{"text":531,"languageCode":487},{"displayName":534,"uri":535,"photoUri":536},"Alison Little","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F114639104900367403833\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa\u002FACg8ocLUJ4JLvYogZl2HTon8UVbcXMblGrbvr7Gn1-FZC8YuVxq7tg=s128-c0x00000000-cc-rp-mo","a month ago","2026-08-31T16:24:12.796280832Z",1335]