High Point Gutter

"The guys from Leafless in Seattle were great. They were very professional and cleaned up after themselves. I'm very happy with the work and the quality of the gutters. It hasn't rained yet because it's full-on summer. I don't know how well that stuff works but I have seen pictures of how it works and it should be fine."

"The gutter they installed seems to be high quality. But the customer service / support wasn’t great. After installing a new gutter, I discovered one of the high up downspouts was disconnected. They obviously had to disconnect the downspout when they installed the new gutters. When I asked them to come reconnect it, they said they wouldn’t fix it because they didn’t replace the downspouts! Even though it obviously came apart while they installed the new gutters. I had to get someone else to fix this! They clearly just didn’t want to come back and fix what they left undone."

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"The gutters are nice."

"High quality and easy to work with."

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"I love the gutters, the workers were friendly and hard working, they left no messes behind. However, your communication with us was not up to my standards. I received an initial email stating the tentative date for install. About a week before this initial install date, I called Zoe Wood who sent me the email, to find out if that date had changed, she sounded like she didn't have time to talk to me, she said she would call me back. She didn't call back. I kept checking my email, and finally she responded with a new tentative date. I was hoping that the day before install I would hear from someone that the new install date was a go. I left a message for someone to call me, they never called me. So I had to call the morning of the supposed install date to find out if anyone was still coming. The person I spoke with on the phone said "everyone is in a meeting, I will have to call you back." I didn't get a call back, so I assumed no one was coming. So my husband and I were out working in the yard and low and behold around 12 noon, workers show up to do the install. There was no call to confirm, nothing!... very strange. Communication is important, talk with your clients, stay on top of communication instead of leaving us hanging. This is my biggest complaint."

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"The local technician was fine, but the customer service in Seattle was horrible. They never called me back."

"Quality of their workmanship was amazing!!!"

"The entire engagement from estimating, to office contact, to execution of services, and followup was outstanding."

"If you want master shield then they are the ones to have do it. Good workmanship."

"I had a question and called the office. No one has returned my call."

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"It's a really good product. We really like it."

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"When they first did the installation, we had issues. They came back and fixed the issues."

"It is probabaly the only gutter protection system that really works. And the crew did a very nice job."

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"Quality product and quality installation."

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