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Each time I’ve placed a call to Brad Wood, who has answered right away, investigated and called back with explanation and ETA. Despite his late arrival for the job, I gave Rock and Donald a five star review, as he and his team did excellent work. For this recent job, however, in addition to being late Brock left without ensuring that all work completed was functional: one of two installed dedicated circuits did not work. Once again, Brad, while not being my first call, was the only person who answered his phone. He quickly arranged to personally resolve the situation by completing the work himself. He did so at the time he stated, and texted me when work was completed. I greatly appreciate Brad for his help when things haven’t gone to plan. While I wouldn’t hesitate to give him five stars, I would rate my overall experience with my recent use of Rock Electric as four stars. I choose to not provide a google review because I don’t want to negatively affect the company’s rating.","Don K.","2025-06-06T00:00:00.000Z",-13,{"testimonial_id":234,"contractor_id":11,"category_id":34,"city_id":34,"rating":69,"review_text":19,"reviewer_name":235,"reviewer_city":236,"reviewer_state":16,"review_date":231,"verified":60,"pop_word_score":60,"featured_review":60,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"463239","Neil B.","Snohomish",{"testimonial_id":238,"contractor_id":11,"category_id":34,"city_id":34,"rating":69,"review_text":19,"reviewer_name":19,"reviewer_city":107,"reviewer_state":16,"review_date":239,"verified":60,"pop_word_score":60,"featured_review":60,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"461687","2025-06-01T00:00:00.000Z",{"testimonial_id":241,"contractor_id":11,"category_id":34,"city_id":34,"rating":69,"review_text":242,"reviewer_name":243,"reviewer_city":8,"reviewer_state":16,"review_date":244,"verified":60,"pop_word_score":60,"featured_review":60,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"460323","I am likely to recommend them.","Nicco S.","2025-05-27T00:00:00.000Z",{"testimonial_id":246,"contractor_id":11,"category_id":34,"city_id":34,"rating":69,"review_text":19,"reviewer_name":247,"reviewer_city":8,"reviewer_state":16,"review_date":248,"verified":60,"pop_word_score":60,"featured_review":60,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"460324","Brandon L.","2025-05-26T00:00:00.000Z",{"testimonial_id":250,"contractor_id":11,"category_id":34,"city_id":34,"rating":69,"review_text":19,"reviewer_name":251,"reviewer_city":114,"reviewer_state":16,"review_date":252,"verified":60,"pop_word_score":60,"featured_review":60,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"459664","Mike S.","2025-05-22T00:00:00.000Z",{"testimonial_id":254,"contractor_id":11,"category_id":34,"city_id":34,"rating":69,"review_text":19,"reviewer_name":255,"reviewer_city":8,"reviewer_state":16,"review_date":256,"verified":60,"pop_word_score":60,"featured_review":60,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"458040","Alexander L.","2025-05-19T00:00:00.000Z",{"testimonial_id":258,"contractor_id":11,"category_id":34,"city_id":34,"rating":69,"review_text":259,"reviewer_name":19,"reviewer_city":165,"reviewer_state":16,"review_date":260,"verified":60,"pop_word_score":60,"featured_review":60,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"457797","Rock Electric was pretty on schedule and have a pretty clear process.","2025-05-16T00:00:00.000Z",{"testimonial_id":262,"contractor_id":11,"category_id":34,"city_id":34,"rating":69,"review_text":19,"reviewer_name":19,"reviewer_city":8,"reviewer_state":16,"review_date":263,"verified":60,"pop_word_score":60,"featured_review":60,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"457095","2025-05-14T00:00:00.000Z",{"testimonial_id":265,"contractor_id":11,"category_id":34,"city_id":34,"rating":69,"review_text":19,"reviewer_name":19,"reviewer_city":58,"reviewer_state":16,"review_date":266,"verified":60,"pop_word_score":60,"featured_review":60,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"451704","2025-04-26T00:00:00.000Z",{"testimonial_id":268,"contractor_id":11,"category_id":34,"city_id":34,"rating":69,"review_text":269,"reviewer_name":270,"reviewer_city":271,"reviewer_state":16,"review_date":272,"verified":60,"pop_word_score":130,"featured_review":130,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"451385","We had an EcoFlow sub-panel installed by Rock Electric and PCF. They we great to work with! Brock is very knowledgable and hapy to explain weird code nuances and \"why\" some things have to happen. Overall, a great experience! We, and our neighbors, have several electrical projects coming up and will definately be calling \"Brock from Rock\"!!!","Dicatania V.","port Orchard","2025-04-24T00:00:00.000Z",{"testimonial_id":274,"contractor_id":11,"category_id":34,"city_id":34,"rating":69,"review_text":19,"reviewer_name":19,"reviewer_city":275,"reviewer_state":16,"review_date":276,"verified":60,"pop_word_score":60,"featured_review":60,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"450702","Kirkland","2025-04-23T00:00:00.000Z",{"testimonial_id":278,"contractor_id":11,"category_id":34,"city_id":34,"rating":69,"review_text":279,"reviewer_name":19,"reviewer_city":136,"reviewer_state":16,"review_date":280,"verified":60,"pop_word_score":47,"featured_review":60,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"450289","They went above and beyond.","2025-04-21T00:00:00.000Z",{"testimonial_id":282,"contractor_id":11,"category_id":34,"city_id":34,"rating":69,"review_text":19,"reviewer_name":19,"reviewer_city":58,"reviewer_state":16,"review_date":283,"verified":60,"pop_word_score":60,"featured_review":60,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"447951","2025-04-12T00:00:00.000Z",{"testimonial_id":285,"contractor_id":11,"category_id":34,"city_id":34,"rating":69,"review_text":19,"reviewer_name":19,"reviewer_city":286,"reviewer_state":16,"review_date":287,"verified":60,"pop_word_score":60,"featured_review":60,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"443920","Renton","2025-03-24T00:00:00.000Z",{"testimonial_id":289,"contractor_id":11,"category_id":34,"city_id":34,"rating":69,"review_text":19,"reviewer_name":19,"reviewer_city":290,"reviewer_state":16,"review_date":291,"verified":60,"pop_word_score":60,"featured_review":60,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"443359","Redmond","2025-03-23T00:00:00.000Z",{"testimonial_id":293,"contractor_id":11,"category_id":34,"city_id":34,"rating":56,"review_text":19,"reviewer_name":19,"reviewer_city":294,"reviewer_state":16,"review_date":295,"verified":60,"pop_word_score":60,"featured_review":60,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"443312","MARYSVILLE","2025-03-21T00:00:00.000Z",{"testimonial_id":297,"contractor_id":11,"category_id":34,"city_id":34,"rating":69,"review_text":19,"reviewer_name":298,"reviewer_city":114,"reviewer_state":16,"review_date":295,"verified":60,"pop_word_score":60,"featured_review":60,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"443313","Glenn S.",{"testimonial_id":300,"contractor_id":11,"category_id":34,"city_id":34,"rating":63,"review_text":301,"reviewer_name":302,"reviewer_city":303,"reviewer_state":16,"review_date":304,"verified":60,"pop_word_score":305,"featured_review":60,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"440500","Pease see my lengthy email to Rob and Lisa Greaves on 2\u002F28. In summary – the salesman was unethical and dishonest, and if I could have cancelled the contract and gotten back the $13,500 I had paid up front, prior to the work starting, I would have. The positives: your installers Ace and Donald, and your gas line contractor Art were all fantastic to work with. Very good communicators, super professional, and they absolutely get 5 stars plus. The project did get finished (over 5 weeks after the completion date promised by your salesman), and all seems to be working fine.","Brian D.","Maple Valley","2025-03-10T00:00:00.000Z",-38,{"testimonial_id":307,"contractor_id":11,"category_id":34,"city_id":34,"rating":69,"review_text":19,"reviewer_name":308,"reviewer_city":65,"reviewer_state":16,"review_date":309,"verified":60,"pop_word_score":60,"featured_review":60,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"435769","Jason M.","2025-02-16T00:00:00.000Z",{"testimonial_id":311,"contractor_id":11,"category_id":34,"city_id":34,"rating":69,"review_text":19,"reviewer_name":118,"reviewer_city":15,"reviewer_state":16,"review_date":309,"verified":60,"pop_word_score":60,"featured_review":60,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"435770",{"testimonial_id":313,"contractor_id":11,"category_id":34,"city_id":34,"rating":69,"review_text":19,"reviewer_name":314,"reviewer_city":15,"reviewer_state":16,"review_date":315,"verified":60,"pop_word_score":60,"featured_review":60,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"434287","Dan M.","2025-02-07T00:00:00.000Z",{"testimonial_id":317,"contractor_id":11,"category_id":34,"city_id":34,"rating":69,"review_text":19,"reviewer_name":19,"reviewer_city":318,"reviewer_state":16,"review_date":319,"verified":60,"pop_word_score":60,"featured_review":60,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"433589","Woodinville","2025-02-05T00:00:00.000Z",{"testimonial_id":321,"contractor_id":11,"category_id":34,"city_id":34,"rating":69,"review_text":19,"reviewer_name":19,"reviewer_city":15,"reviewer_state":16,"review_date":319,"verified":60,"pop_word_score":60,"featured_review":60,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"433590",{"testimonial_id":323,"contractor_id":11,"category_id":34,"city_id":34,"rating":130,"review_text":324,"reviewer_name":325,"reviewer_city":286,"reviewer_state":16,"review_date":326,"verified":60,"pop_word_score":327,"featured_review":60,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"432634","Problem was not resolved communication was inconsistent and then everyone just disappeared","Andrew L.","2025-02-01T00:00:00.000Z",-100,{"testimonial_id":329,"contractor_id":11,"category_id":34,"city_id":34,"rating":69,"review_text":19,"reviewer_name":330,"reviewer_city":128,"reviewer_state":16,"review_date":326,"verified":60,"pop_word_score":60,"featured_review":60,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"432635","James B.",{"testimonial_id":332,"contractor_id":11,"category_id":34,"city_id":34,"rating":69,"review_text":333,"reviewer_name":334,"reviewer_city":335,"reviewer_state":16,"review_date":336,"verified":60,"pop_word_score":60,"featured_review":60,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"430466","Both my first and second Rock Electric primary electrician was knowledgeable, capable, and easy to work with.","Lee L.","Marysville","2025-01-20T00:00:00.000Z",{"testimonial_id":338,"contractor_id":11,"category_id":34,"city_id":34,"rating":69,"review_text":19,"reviewer_name":339,"reviewer_city":65,"reviewer_state":16,"review_date":336,"verified":60,"pop_word_score":60,"featured_review":60,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"430467","Louis H.",{"testimonial_id":341,"contractor_id":11,"category_id":34,"city_id":34,"rating":69,"review_text":19,"reviewer_name":342,"reviewer_city":65,"reviewer_state":16,"review_date":343,"verified":60,"pop_word_score":60,"featured_review":60,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"425292","Vincent V.","2024-12-20T00:00:00.000Z",{"testimonial_id":345,"contractor_id":11,"category_id":34,"city_id":34,"rating":69,"review_text":19,"reviewer_name":19,"reviewer_city":149,"reviewer_state":16,"review_date":346,"verified":60,"pop_word_score":60,"featured_review":60,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"424887","2024-12-17T00:00:00.000Z",{"testimonial_id":348,"contractor_id":11,"category_id":34,"city_id":34,"rating":69,"review_text":349,"reviewer_name":350,"reviewer_city":351,"reviewer_state":16,"review_date":352,"verified":60,"pop_word_score":47,"featured_review":130,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"424244","Aaron was a very professional and knowledgeable electrician, who had great suggestions as well as immediate answers to our electrical issues with a heated floor.  Aaron and Angel also did a great job \"filling out\" their allotted time with us (the first time we had hired the company)  to help on other electrical issues around the house and yard. It was a very good experience.  I will definitely hire them again.","Claire G.","Shoreline","2024-12-13T00:00:00.000Z",{"testimonial_id":354,"contractor_id":11,"category_id":34,"city_id":34,"rating":69,"review_text":355,"reviewer_name":356,"reviewer_city":8,"reviewer_state":16,"review_date":357,"verified":60,"pop_word_score":130,"featured_review":130,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"423949","Excellent work! 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had another electrician inspect my panel and insist that I should change it out right away and replace the meter too.  After receiving a recommendation I called Rock Electric for a 2nd opinion &\nPatrick came out to inspected the panel & meter.\nConclusion was the panel,  though old, was not an immediate safety concern, however all was over 40 years old and should be updated at some point down the road.\n\nI was provided with a price substantially lower than the other company for the work. I elected to replace it now and no longer worry about it. The project went smoothly from start to finish and Rock coordinated with the utility company and inspector so I didn’t have to do anything. Don & Ace showed up on time, were happy to answer my inquiries with detailed explanations, and also left everything tidy and with a new, clearly labeled panel.\n\nI would hire Rock Electric again for future projects.","en",{"text":1380,"languageCode":1381},{"displayName":1384,"uri":1385,"photoUri":1386},"Erica B","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F110924289468158321234\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa\u002FACg8ocKAEvZi9NuHvcndoJ49OVADzBQJxXlrmu4WpOG2rEYDFcNzng=s128-c0x00000000-cc-rp-mo","a month ago","2026-09-03T14:36:50.604751703Z",{"name":1390,"rating":69,"text":1391,"originalText":1393,"authorAttribution":1394,"relativePublishTimeDescription":1398,"publishTime":1399},"places\u002FChIJs5lZ-wlokFQRxuHf-EyEeZs\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT21vek9IUXplakV0T0VGc1NGWlJNRlY1WldweWNWRRAB",{"text":1392,"languageCode":1381},"We've used Rock Electric for two big projects so far - two years ago they ran Ethernet through the entire house, and just this week they installed a battery backup system for us. Both times, everyone involved was very professional, happy to explain all the options and details of how things work, and communicative about what the status of the project was throughout the process. And both times, the end result has been extremely high quality!\n\nBig shoutout to the team from this most recent project - Aaron, Angel, Ben, Jacob, and Ace, thanks for your great work!",{"text":1392,"languageCode":1381},{"displayName":1395,"uri":1396,"photoUri":1397},"Zev Chonoles","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F106197871335397201892\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa-\u002FALV-UjWNiBf8xw4uyfBcuoXLvgNKIaW5Z8C0Pct8ZZPXO1VMTyuNQSjTzg=s128-c0x00000000-cc-rp-mo-ba4","a year ago","2025-08-14T22:12:19.234459175Z",{"name":1401,"rating":47,"text":1402,"originalText":1404,"authorAttribution":1405,"relativePublishTimeDescription":1409,"publishTime":1410},"places\u002FChIJs5lZ-wlokFQRxuHf-EyEeZs\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT2xka1JFWmZYelZmTFU1cVN6TmliMDlpY1RSdGJWRRAB",{"text":1403,"languageCode":1381},"I hired Rock Electric in April 2026 for a residential electrical job after being provided an estimate that included $350\u002Fhour for two technicians, plus $125 travel time with a\n2-hour minimum, and an additional hour billed at $350.\nOnly one technician, Don, actually performed work onsite.\nAccording to office manager Jacob, the second technician, Ace, was \"running errands\" and picking up supplies. The materials list consisted of 24 feet of #2 THHN, 12 feet of #4 THHN, and two switches. I was billed a flat $250 for materials with no breakdown whatsoever of what any of the items actually cost. What makes this even more frustrating is that the job had been scheduled three weeks in advance, yet Rock Electric still claimed they needed a technician running around at $150\u002Fhour to retrieve these basic materials.\nThe scope of work included replacing conductors from strike to meter line side, troubleshooting the front porch light, replacing a bathroom outlet, troubleshooting an office light fixture\u002Fswitch, and installing Ring doorbell transformer wiring.\nNot all of the work was even completed. The bathroom outlet replacement was never done, and although the Ring doorbell was connected to existing wiring, it still does not function properly and required further investigation.\nThe job also required a disconnect\u002Freconnect from Puget Sound Energy. Rock Electric charged me $890.63 including tax for this service, while the actual charge from Puget Sound Energy to Rock Electric was $595.95 including tax. When questioned about the difference, Rock Electric claimed that Puget Sound Energy rates \"change daily,\" so they charge a set rate. This was never disclosed in the estimate.\nI requested a refund for the cost of the second technician who never actually worked onsite, as well as for the difference between what Rock Electric charged me for the disconnect\u002Freconnect and what Puget Sound Energy actually charged them.\nInstead of addressing the concerns directly, Rock Electric responded with a mock invoice attempting to justify the charges and argue that using one technician supposedly would have cost even more than the two-technician rate. Their general manager Ben also left a voicemail trying to re-explain everything, but there is no reasonable explanation for charging $350\u002Fhour for two technicians while only providing one onsite, or for heavily marking up a third-party utility service they didn't even perform.",{"text":1403,"languageCode":1381},{"displayName":1406,"uri":1407,"photoUri":1408},"J H","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F103215167670239903228\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa-\u002FALV-UjUY68T902gQpNmKs02aWu56f8YwGmIzfj1yJR61zbh1IWR0wX8=s128-c0x00000000-cc-rp-mo","5 months ago","2026-05-19T17:50:38.258651633Z",{"name":1412,"rating":69,"text":1413,"originalText":1415,"authorAttribution":1416,"relativePublishTimeDescription":1420,"publishTime":1421},"places\u002FChIJs5lZ-wlokFQRxuHf-EyEeZs\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT2pKdU0xRjZlbkpHTWt4aE1uRTRUVkJzZWpKZk1VRRAB",{"text":1414,"languageCode":1381},"I reached out on a Saturday, scheduled an assessment\u002Fquote for Monday, and had an electrician (Ace) at my house on Thursday to complete the work.\nAce was friendly and professional. He ensured I fully understood what caused the underlying issue and my options to remedy so I could make informed decisions. He was fantastic about explaining things so I could understand them, and I would absolutely recommend him to anyone needing electrical work. Ace scheduled the inspector and the work passed inspection without any issues.\nI'm not sure what the service would be called, but Ace added a circuit to our electric panel and re-wired an existing outlet in the kitchen so our appliances no longer trip the breaker when we use two at a time.\n\nThank you Ace, and Rock Electric!",{"text":1414,"languageCode":1381},{"displayName":1417,"uri":1418,"photoUri":1419},"Jessie English","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F117867473680944967441\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa-\u002FALV-UjWGa101s_-9zxOeezA137u_kkyMYE0wcvMaYArC7x19LYmnlajg=s128-c0x00000000-cc-rp-mo","6 months ago","2026-04-15T16:32:42.480068903Z",{"name":1423,"rating":69,"text":1424,"originalText":1426,"authorAttribution":1427,"relativePublishTimeDescription":1420,"publishTime":1431},"places\u002FChIJs5lZ-wlokFQRxuHf-EyEeZs\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT2tsU1pETlRXalpwYzI5VGFsZHlRMVJSY2kxamFtYxAB",{"text":1425,"languageCode":1381},"Rock Electric did an outstanding job on our recent electrical project. Jacob, was on time, professional, and clearly knowledgeable, taking the time to explain what needed to be done and why. He worked efficiently, cleaned up thoroughly when he was finished, and made sure everything was working perfectly before he left. Pricing was fair for the quality of work, and the whole process—from scheduling to completion—was smooth and stress-free. Highly recommend Rock Electric to anyone looking for a reliable, honest, and customer-focused electrician.",{"text":1425,"languageCode":1381},{"displayName":1428,"uri":1429,"photoUri":1430},"DeVandis Smith","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F104118537327773029696\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa-\u002FALV-UjWKneKXNxUJDbaXsgP7OMAF-W8e7_vvsEohWXv2uS1qWEdjDHEg=s128-c0x00000000-cc-rp-mo","2026-03-31T17:28:45.720926777Z",323]