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can't say enough good things about Universal Home Experts. Living in Houston, losing your A\u002FC in the middle of summer is about as bad as it gets. I came home from work to find it was 82°F inside the house and the A\u002FC wasn't working.\nI called Universal Home Experts and spoke with Sal. He was friendly, professional, and very helpful. He initially scheduled a technician to come out the next morning at no additional cost, but less than 15 minutes later he called me back to say he had a technician finishing another job and could have someone at my house within the hour.\nTrue to his word, Eric arrived exactly when promised. He immediately got to work troubleshooting the system, quickly identified the problem, and had our A\u002FC running again that same evening. Even though it was after hours, the repair only cost the standard service charge, which was a pleasant surprise.\nEric was extremely knowledgeable, easy to talk to, and took the time to explain what he found and what he was doing. He also offered some excellent recommendations for preventative maintenance without any pressure or upselling.\nIf you're looking for fast, honest, and fairly priced A\u002FC service, I highly recommend Universal Home Experts. Their customer service, responsiveness, and professionalism were outstanding from start to finish.","en",{"text":1807,"languageCode":1808},{"displayName":1811,"uri":1812,"photoUri":1813},"M B","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F116261153696942593524\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa\u002FACg8ocICA2UNi69H7NaoQbBeSg5uTsfxAZEEd4rOXF8t1AfsPxJC=s128-c0x00000000-cc-rp-mo","3 months ago","2026-07-01T20:39:39.724274988Z",{"name":1817,"rating":86,"text":1818,"originalText":1820,"authorAttribution":1821,"relativePublishTimeDescription":1825,"publishTime":1826},"places\u002FChIJwQ3-7U3OQIYRlkp8AYoz5rk\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT2pZd05EQjZhVVZKVFhCWUxXZ3lXRmxoYld4VU5sRRAB",{"text":1819,"languageCode":1808},"I had a great experience with Zach Brown from Universal Home Experts. He came out to take a look at my garbage disposal and was extremely knowledgeable and professional. He took the time to explain the issue, provided a detailed breakdown of the work needed, and answered all of my questions without making me feel rushed.\n\nHis pricing was very reasonable, and I appreciated his honesty and transparency throughout the process. On top of that, his customer service was outstanding—friendly, respectful, and genuinely helpful.\n\nIf you’re looking for someone reliable and trustworthy, I highly recommend Zach and Universal Home Experts. I will definitely keep them in mind for any future plumbing needs!",{"text":1819,"languageCode":1808},{"displayName":1822,"uri":1823,"photoUri":1824},"Dante Mack","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F108770957692686243141\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa\u002FACg8ocJvaiySpohuxYdij3oiSMIy2j_YY4m3LtVBwwoSLtdYxq7jlA=s128-c0x00000000-cc-rp-mo-ba3","4 months ago","2026-06-11T18:37:37.624684224Z",{"name":1828,"rating":86,"text":1829,"originalText":1831,"authorAttribution":1832,"relativePublishTimeDescription":1814,"publishTime":1836},"places\u002FChIJwQ3-7U3OQIYRlkp8AYoz5rk\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT25sdlZtODVaMmd5Tkd3NFV6SkJjMWhyU0hkcmVrRRAB",{"text":1830,"languageCode":1808},"We have used Universal Home Experts for a few repairs over the past years and once again, Tony came out and did an excellent job explaining to me what was wrong and caused our leak. Tomorrow we will have our toilet repaired. We need to replace the cracked flange and we want to replace part of the drain pipe to ensure a better seal so we do not have to go through this again.",{"text":1830,"languageCode":1808},{"displayName":1833,"uri":1834,"photoUri":1835},"Ashley Wagner","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F115630581478227778779\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa\u002FACg8ocJBDJ7yEpIJ3rDp9Kt2IUwR_1Fc_gibKki8L5Hqe9zXCmshrg=s128-c0x00000000-cc-rp-mo","2026-07-20T21:15:25.851654630Z",{"name":1838,"rating":86,"text":1839,"originalText":1841,"authorAttribution":1842,"relativePublishTimeDescription":1846,"publishTime":1847},"places\u002FChIJwQ3-7U3OQIYRlkp8AYoz5rk\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT25GMldsTXhSV05KV21OYVkwZGFUVGRRVlc4d1oxRRAB",{"text":1840,"languageCode":1808},"Marco fixed our clogged pipe quickly and efficiently.  He expertly analyzed our issues and recommended a reasonable solution.  He was knowledgeable, efficient and communicated our options very well.  He answered all our questions professionally and made our decision relatively easy.  Thanks Marco!",{"text":1840,"languageCode":1808},{"displayName":1843,"uri":1844,"photoUri":1845},"barry moore","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F110456000012743020300\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa-\u002FALV-UjXOmpB0B53eQQ6Eg-nIGGbB1kQq1TllLFx8GCP0qQmbN2kRYXpq=s128-c0x00000000-cc-rp-mo","2 months ago","2026-08-03T18:19:58.590585631Z",{"name":1849,"rating":86,"text":1850,"originalText":1852,"authorAttribution":1853,"relativePublishTimeDescription":1857,"publishTime":1858},"places\u002FChIJwQ3-7U3OQIYRlkp8AYoz5rk\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT2tKNlZGTmFXbkJ1TURSeVMyMWhZVkk1VEVaWWVWRRAB",{"text":1851,"languageCode":1808},"The original installation was great and Tony continued this excellent service today with a follow up visit to address a few minor concerns. Nothing was actually wrong, there were just a few things I wanted fine tuned and Tony came out within a few hours of my call and took care of business. I highly recommend Universal to anyone looking to do home improvements.",{"text":1851,"languageCode":1808},{"displayName":1854,"uri":1855,"photoUri":1856},"Stonewall 45","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F104440682558666002485\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa\u002FACg8ocJvAHZXQsG4CqzhDvnboxP4Xz3riZYN02t6hCkogkhVvgknrw=s128-c0x00000000-cc-rp-mo-ba4","6 months ago","2026-04-10T21:49:37.178913569Z",4.8,2489]