High's Chimney Service Inc.
Chimneys & Fireplaces
Hours of Operation
Business Address
8045 Snouffer School Road
Gaithersburg, MD 20879
Company Details
Services Offered
- Chimney Repair Services
- Chimney Inspections
- Chimney Relining Services
- Chimney Cleaning Services
- Damper Installation
- Chimney Rebuilding Services
- Chimney Tuck-Pointing
- Dryer Vent Cleaning
- Air Duct Cleaning
Services Not Offered
Not specified
Minimum Job
Not specified
Warranty
Additional Information
Employee Information
Not specified
Insurance Coverage
General Liability Insurance
Workers' Compensation Insurance
Company History
Distinctions
- National Fireplace Institute (NFI) certified Woodburning Specialist on staff
About this company
"We've spent 45 years building the perfect chimney company. Our masonry service is performed by real masons, not just chimney sweeps with trowels in their hands. We are not done until you are satisfied."
— Mike Pinto, Vice President
License
MHIC-24687, 39200628
Ratings & Reviews
Compiled Score:
High's Chimney Service Inc. has received 4.8 out of 5 stars based on 169 customer reviews. Learn about Our Research Process.
No review comments provided
MD Homeowner
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Ed S.
Westminster, MD
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Donald W.
Westminster, MD
"They provided excellent service."
John D.
Mount Airy, MD
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MD Homeowner
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MD Homeowner
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MD Homeowner
"Good job. Quality."
Dinah T.
Sykesville, MD
"Very satisfied with the work completed to our chimney and fireplace and with the workers who were so clean, professional, helpful and courteous. Thanks!"
Karen M.
Keedysville, MD
"Quick to get on the schedule...informative about their findings with evidence details. Professional through-out."
Thomas F.
Westminster, MD
"The crew worked efficiently and compently."
Pete S.
Westminster, MD
No review comments provided
Jacqueline N.
Westminster, MD
"They were extremely knowledgeable and friendly. They delivered everything more than what was expected."
William O.
Frederick, MD
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Shanna H.
Smithsburg, MD
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MD Homeowner
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MD Homeowner
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MD Homeowner
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MD Homeowner
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MD Homeowner
"They were respectful, kept me informed, and did a very good job!"
Heather G.
Chewsville, MD
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Major L.
Hampstead, MD
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Jackie B.
Pikesville, MD
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MD Homeowner
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Ray S.
Thurmont, MD
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Alan Z.
Westminster, MD
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Jo H.
Sykesville, MD
"I believe they are a good chimney service to use and they have services to offer for your home as well. When you call there, the receptionist is friendly and very helpful. They are a good company to use and they offer financing with no interest for 18 months, too. I found them on the internet."
Juanita S.
Hagerstown, MD
"Purchased a woodstove insert and scheduled chimney repair work with Magic Mountain Chimney, these are the guys who showed up. Left trash in my driveway. Poor communication, Quality of work seems OK."
Danny L.
Manchester, MD
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Tom A.
Eldersburg, MD
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Cheryl W.
Sykesville, MD
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Susan G.
Washington, DC
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Keith W.
Crofton, MD
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VA Homeowner
"I am satisfied with the work. Annie is more of a senior than I am, and we are satisfied. The individuals were timely and told us exactly what they were going to do. They finished the job, and we were satisfied with what we saw."
DC Homeowner
"They provided excellent service and great attitude."
Richard Y.
Washington, DC
"always had grt service"
Nancy D.
Silver Spring, MD
"They were able to resolve our issues and they fixed the problem."
Hannah A.
Fairfax, VA
"Their customer service is outstanding because they cared about their customer and tried to work with them to satisfy them."
John S.
North Potomac, MD
"As a returning customer, I would like to recommend High’s Chimney Service. From the call to schedule appointment until the service is complete, all staff are professional and courteous."
Debbie N.
Germantown, MD
No review comments provided
Nora R.
Alexandria, VA
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MD Homeowner
"Poor performance, poor communication and overpriced aggressive sales tacticts"
Abi M.
Silver Spring, MD
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MD Homeowner
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Debra C.
Hancock, MD
No review comments provided
Elizabeth S.
Washington, DC
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Donna G.
Washington, DC
No review comments provided
Jimmy P.
Rockville, MD
No review comments provided
Severin S.
Washington, DC
No review comments provided
Darien T.
Upper Marlboro, MD
No review comments provided
Emily V.
Silver Spring, MD
No review comments provided
Leslie G.
Hyattsville, MD
No review comments provided
Ivan A.
Hyattsville, MD
No review comments provided
Nicole H.
Montgomery Village, MD
No review comments provided
MD Homeowner
"I wouldn't recommend it bc of the person who answer the phone is not professional and she is rude!"
Sasan C.
Silver Spring, MD
"They are a very professional company, and the technicians are highly competent. They are very honest in their assessment, and if there are any issues they let me know. I like their honesty the most. They don't come in every time and say I have this problem or that issue, and asking me to spend a lot of money."
VA Homeowner
"Our chimney needed a rebuild of the top, a new crown, work on the shoulders, and several other locations to be tuckpointed (i.e. for the mortar between the bricks to be ground out and new one inserted). Matt and his partner who came to give us the estimate were pleasant to work with and were professional. The crew who did the work itself was good too, however, they missed several spots that needed to be tuckpointed and didn’t insert enough mortar on one shoulder so it looks unfinished. We understand that it happens, it’s fine. However, we called the company to see if it can be fixed. Matt and his partner came out to take a look and said that the missed spots aren’t structural issues, just cosmetic, but that he’d check with his boss if someone could be sent out to fix it. His boss apparently declined. We’ve had other work done around our house and if someone missed something they always have come back out to fix it, so it is disappointing that that wasn’t the case with High’s chimney. Yes, they did the work. Yes, the did an OK job, but no it wasn’t perfect/to our 100% satisfaction and were surprised that the boss didn’t care enough to have the issues fixed to satisfy their customers."
Edina M.
Rockville, MD
"We were very satisfied with the service, the actual work, plus the explanation we received."
Louise B.
Silver Spring, MD
"Their service was very good and efficient. They cleaned up well, after they were done."
MD Homeowner
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MD Homeowner
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VA Homeowner
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MD Homeowner
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MD Homeowner
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DC Homeowner
No review comments provided
Mr C.
Chevy Chase, MD
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MD Homeowner
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John B.
Columbia, MD
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Richard L.
Great Falls, VA
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Mr P.
Clarksburg, MD
No review comments provided
Christine F.
Rockville, MD
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Steven L.
Bethesda, MD
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Robert T.
Gaithersburg, MD
"Way too much sales pitch and too little focus on cleaning"
Claud G.
Gaithersburg, MD
"Excellent work"
Dan C.
Bethesda, MD
"Recommended significant work to a 7!year old new house chimney and when we got three additional contractors to provide quotes ALL three contractors said no work was needed. As such we can’t recommend Highs chimney service."
Hans K.
Rockville, MD
"I’ve used the company for years. They are knowledgeable and get the job done."
Madeleine J.
North Potomac, MD
No review comments provided
Angela G.
Upper Marlboro, MD
No review comments provided
Robert G.
Rockville, MD
No review comments provided
John C.
Gaithersburg, MD
No review comments provided
Steven S.
Germantown, MD
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Mr F.
Jessup, MD
No review comments provided
Alden E.
Olney, MD
"They did a great job."
Charles K.
Washington, DC
"Thoroughly impressed by High's Chimney Service. Their communication was fantastic and they were willing to match the price of another competitor. We trust High's and would recommend them to any of our neighbors."
Monica S.
Rockville, MD
No review comments provided
Adam D.
Derwood, MD
"They do excellent work."
MD Homeowner
"They were very nice, courteous, and helpful."
Allie M.
Bowie, MD
"They were awesome."
Juan B.
Vienna, VA
"We had issues with the last service. We had an insert put in the chimney and now anytime we have a fire we have smoke in the basement area. We are not understanding what's happening. I still have to call them to come back help us."
MD Homeowner
No review comments provided
DC Homeowner
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DC Homeowner
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MD Homeowner
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MD Homeowner
"Little wait for appointment, courteous staff, quality work"
Mr J.
Fairfax, VA
No review comments provided
Raymond O.
Sterling, VA
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Diane V.
Bowie, MD
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Howard B.
Chevy Chase, MD
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Richard K.
Gambrills, MD
"High's Chimney Service is a very honest company."
MD Homeowner
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MD Homeowner
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MD Homeowner
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Tom B.
Kensington, MD
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Julie A.
Germantown, MD
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Steve R.
Gaithersburg, MD
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Laurie C.
McLean, VA
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Paul B.
Rockville, MD
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MD Homeowner
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MD Homeowner
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John A.
Gaithersburg, MD
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MD Homeowner
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MD Homeowner
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DC Homeowner
"Nothing stood out from their performance, and it's not anything I would think about."
DC Homeowner
No review comments provided
VA Homeowner
No review comments provided
Donna C.
Germantown, MD
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MD Homeowner
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DC Homeowner
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MD Homeowner
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Marilyn P.
Derwood, MD
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MD Homeowner
"I found High's Chimney Service to be responsive, qualified, and timely in completing the work."
DC Homeowner
"I am highly satisfied with the work done by High's Chimney Service. Everything happened as planned and the technician was very quick and on time. He gave great feedback on my chimney."
Josephine H.
Rockville, MD
No review comments provided
MD Homeowner
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VA Homeowner
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Beverly S.
Laurel, MD
No review comments provided
Mike B.
Gaithersburg, MD
No review comments provided
MD Homeowner
No review comments provided
Andrew B.
Rockville, MD
No review comments provided
Shawn T.
Gaithersburg, MD
No review comments provided
Laurie R.
North Potomac, MD
No review comments provided
Erich F.
Gaithersburg, MD
No review comments provided
Melinda U.
Takoma Park, MD
No review comments provided
William M.
Silver Spring, MD
No review comments provided
Stacey Z.
Alexandria, VA
No review comments provided
Dave B.
Gaithersburg, MD
No review comments provided
Heidi M.
Gaithersburg, MD
No review comments provided
Jeffrey K.
Rockville, MD
No review comments provided
Belle F.
West Bethesda, MD
No review comments provided
Bruce B.
Columbia, MD
No review comments provided
MD Homeowner
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MD Homeowner
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Ellen H.
Derwood, MD
No review comments provided
Bill S.
Rockville, MD
No review comments provided
Warren C.
Rockville, MD
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Nancy G.
Vienna, VA
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MD Homeowner
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Allied R.
Rockville, MD
"They came and they were supposed to send me a proposal and I never got it. I called them twice and I still never got it. I had nothing to go on as far as what the cost would be."
Carole W.
Greenbelt, MD
No review comments provided
MD Homeowner
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Scott V.
Montgomery Village, MD
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Jody Y.
Kensington, MD
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MD Homeowner
"I was disappointed that they weren't able to do anything to help me beyond a very expensive option."
MD Homeowner
"We've used them a couple of times, and they're fabulous. They've done chimney cleaning at one home a couple of times. At the other home, they took out the old chimney flues and put new chimney flues in. I liked the great service, decent prices—competitive pricing—and their availability. When we needed the work done, they were able to come in, get it done and get out. I would grade the overall experience with an A+. We've already recommended High's Chimney Service to friends."
MD Homeowner
"I was very happy with them. Excellent work with no problems."
MD Homeowner
No review comments provided
VA Homeowner
"Always. That was some time ago. I've used them for probably 16 years. They're reliable, and they do a good job. I would grade the overall experience with an A+."
MD Homeowner
"It was good. It's been a while—a year and half ago. I liked that their pricing was reasonable, and they came and got the work done. So, I can't complain. I would grade the overall experience with a B+."
VA Homeowner
"High's Chimney Service was great. I liked the fact that they did not cost much more the second year when I said, 'Hey, I remember when you guys were offering this for a certain amount of money. And I know that it's been a year since you've offered that.' And they still had a pretty good deal. And they also were incredibly clean. They took the whole chimney apart, but my living room was totally clean, so that was great. I would grade the overall experience with an A. Quality of work—the house hasn't burned down yet, and I've been running fires in the fireplace which I couldn't do before they relined it and did everything. Customer service—they were really prompt. They were good on the phone, and came when they said they would. And I got an appointment pretty soon, which was what I wanted. This was a while ago. It's been like a year or something. They are very nice guys."
MD Homeowner
"It was a while back. It ended up being a little more expensive than I expected, but they did the work that I wanted them to do. They cleaned the chimney on the inside, and then they did some repairs to the chimney up on the roof—the flashing. They fixed the flashing around the chimney. I would grade the overall experience with a B."
VA Homeowner
"That was almost a year ago. They insulated the inside of the chimney. It was positive because they explained what they would do; they did what they explained; the price was good, and they also gave me tips on—this is my first chimney or active fireplace—and they gave me all the tips. The warranty was really good, as well. I would grade the overall experience with an A."
DC Homeowner
"It was a long time ago—about a year-and-a-half ago. High's Chimney Service installed a stove and a chimney liner. I liked that they were fairly prompt to price the job, and come out and do exactly what I wanted. Nothing noteworthy. I was very concerned. I believe that this chimney gave me problems. I think it smoked and something happened to the liner about six times. And they had to return about six times to fix the problem. I was somewhat concerned when I called up about it. They told me to open the damper and let the thing burn out, and they would get back to me in about a week. So, it wasn't a good experience. I would grade the overall experience with a C. The quality of work was good, but the experience wasn't very good. I was very concerned. It seems to me that my house would have burned down, had I not been there when the flames came through the chimney. I would be very hesitant to recommend them because of their lackadaisical attitude and the lack of concern for my property."
MD Homeowner
"I liked that they were efficient and able to get the work within the time frame assigned to it. They came to clean out the chimney. They told me I had a cracked liner, and I ended up having to have the entire chimney liner replaced. I would grade the overall experience with a B+."
MD Homeowner
"I had a medium experience. They fixed some bricks on the chimney and put in a liner. It was neutral experience because they did good work, but the initial quote they gave, they should have realized they needed to do more work from the beginning instead of giving me two separate quotes. I would grade the overall experience with a B."
MD Homeowner
"I liked that High's Chimney Service did it in one day, so it was efficient. They repaired the chimney. My experience was good, with one or two problems. In the future, they can improve on better communication."
MD Homeowner
"They mainly did just an inspection and to tell me that I needed a new reflecting; but mainly, it was an inspection. I liked that they came when they said they would come; they did their job. I didn't have to worry about it. I didn't interact with them much, which was a positive thing. Nothing particularly noteworthy. There were no issues, which is a good thing for me. I don't have to worry. I just told them what I needed, and I got what I needed. I would grade the overall experience with an A."
VA Homeowner
"It was fine. It was just a cleaning. They came highly recommended from our builder and two of our friends. They were fine. I didn't have a lot of communication with them, so they just came in and did the job and left. I don't have any complaints, but it was fine. They were fine. I didn't have a lot of communication with them. They literally came in, cleaned the chimney. They said that they found some cracks in it. We wanted to get that fixed, but the price that they gave us was outrageous. So we were little disappointed in that. But, we might use them again down the road, I don't know. They came highly recommended from people, so I don't want to say anything negative about them. I know people who have used them and loved them. So, they were fine. I would recommend them. They were fine. High's Chimney Service did a fine job."
MD Homeowner
"It was a little while ago. As I recall, they did a pretty routine sweep of the chimney. They might have done some construction in putting in a wood-burning stove. I can't recall if it was them—or it might have been a different company—but I think it was them. In any case, that was done well. I liked that it was smooth. There were no surprises, and it happened pretty efficiently. Nothing noteworthy, again, the communication was smooth and efficient. I would grade the overall experience with an A."
MD Homeowner
"High's Chimney Service did a good job. Nothing in particular that I liked about them, I think they did a really good job. Technically, they are very excellent. They are not cheap, but they did a good job, and I'm happy with their work. I would grade the overall experience with an A."
MD Homeowner
Service Area
High's Chimney Service Inc. serves 2 cities in the Gaithersburg, MD area.
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Cities Served
High's Chimney Service Inc. FAQ
Services
Hours of Operation
Business Address
8045 Snouffer School Road
Gaithersburg, MD 20879
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