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That's all I want in an AC company: honesty and integrity. There are a lot of scammers out there; they were honest and got it handled quick. Christian was fantastic.","Solomon C.","2019-09-25T00:00:00.000Z",{"testimonial_id":263,"contractor_id":11,"category_id":33,"city_id":33,"rating":60,"review_text":19,"reviewer_name":264,"reviewer_city":85,"reviewer_state":16,"review_date":265,"verified":64,"pop_word_score":64,"featured_review":64,"response":33,"response_date":33,"response_by":33,"city":33,"state":33},"58973","Eddie C.","2019-09-24T00:00:00.000Z",{"testimonial_id":267,"contractor_id":11,"category_id":33,"city_id":33,"rating":60,"review_text":268,"reviewer_name":269,"reviewer_city":85,"reviewer_state":16,"review_date":265,"verified":64,"pop_word_score":64,"featured_review":64,"response":33,"response_date":33,"response_by":33,"city":33,"state":33},"58924","Air-Ref is the go-to HVAC vendor in our community and local areas. They are a reliable and efficient service. 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The quality assurance man came and made a whole bunch promises which they didn't do, and they did damage when they did the installation.","Gerald M.","2018-08-18T00:00:00.000Z",{"testimonial_id":383,"contractor_id":11,"category_id":33,"city_id":33,"rating":60,"review_text":384,"reviewer_name":19,"reviewer_city":62,"reviewer_state":33,"review_date":385,"verified":64,"pop_word_score":96,"featured_review":96,"response":33,"response_date":33,"response_by":33,"city":33,"state":33},"58931","They were wonderful. They were very accommodation and the service technician was very knowledgeable and efficient.","2018-08-15T00:00:00.000Z",{"testimonial_id":387,"contractor_id":11,"category_id":33,"city_id":33,"rating":60,"review_text":19,"reviewer_name":19,"reviewer_city":85,"reviewer_state":16,"review_date":388,"verified":64,"pop_word_score":64,"featured_review":64,"response":33,"response_date":33,"response_by":33,"city":33,"state":33},"58932","2018-03-21T00:00:00.000Z",{"testimonial_id":390,"contractor_id":11,"category_id":33,"city_id":33,"rating":60,"review_text":391,"reviewer_name":19,"reviewer_city":94,"reviewer_state":16,"review_date":388,"verified":64,"pop_word_score":64,"featured_review":64,"response":33,"response_date":33,"response_by":33,"city":33,"state":33},"58933","Everything is fine.",{"testimonial_id":393,"contractor_id":11,"category_id":33,"city_id":33,"rating":60,"review_text":394,"reviewer_name":19,"reviewer_city":62,"reviewer_state":16,"review_date":388,"verified":64,"pop_word_score":119,"featured_review":64,"response":33,"response_date":33,"response_by":33,"city":33,"state":33},"58934","I think they know what they are doing. Every time I called, they responded right on time. I like the workmanship. I don't have a problem at all. They were more expensive than other companies I dealt with before.",{"testimonial_id":396,"contractor_id":11,"category_id":33,"city_id":33,"rating":96,"review_text":397,"reviewer_name":19,"reviewer_city":85,"reviewer_state":16,"review_date":388,"verified":64,"pop_word_score":143,"featured_review":64,"response":33,"response_date":33,"response_by":33,"city":33,"state":33},"58935","The air conditioner and heater are working. I am happy with that, but everything else could have been handled better. The person who I was speaking to at Air-Ref was very personable and nice. The installers made some mistakes and they did not connect the heater. Air-Ref would not accommodate me on the weekend even though it was Air-Ref’s mistake. I had to take a day off or get my father to take a day off. She would not accommodate me and my schedule even though it was their mistake. The installer said that they could have come out on the weekend, but that wasn't an option given to me even though I fought for it. One gentlemen came out. I was told it would take 6 hours. It went well over 6 hours. It seemed like the first installer called for back up, and the manager came out. There was terrible communication throughout the installation process. They weren’t communicating with me. It probably took about 10 hours. Overall, 3 people ended up coming to my home and still didn't install the heater properly. They didn't leave when they said they were going to, so I obviously couldn’t leave. I had to cancel my whole day. They didn't finish installing it, and some wires were exposed, but the site was clean. All of the comments that I have already given about the lack of communication with the installers. They didn't finish the job or do it in the time that they said they would do it in. It took two days of scheduling and cancelling. It has been months. I should have been called for feedback a couple weeks after it was done. I appreciate as much feedback as possible, but the most accurate feedback would have been given closer to the job.",{"testimonial_id":399,"contractor_id":11,"category_id":33,"city_id":33,"rating":60,"review_text":19,"reviewer_name":19,"reviewer_city":85,"reviewer_state":16,"review_date":388,"verified":64,"pop_word_score":64,"featured_review":64,"response":33,"response_date":33,"response_by":33,"city":33,"state":33},"58936",{"testimonial_id":401,"contractor_id":11,"category_id":33,"city_id":33,"rating":60,"review_text":402,"reviewer_name":19,"reviewer_city":403,"reviewer_state":16,"review_date":388,"verified":64,"pop_word_score":64,"featured_review":64,"response":33,"response_date":33,"response_by":33,"city":33,"state":33},"58937","It was nice to have an honest company come out. We had a wire split. Air-Ref fixed the roof wire. They gave us some information about our A\u002FC. It was nice to have an honest company and not someone who blames it on something else.","Loxahatchee",{"testimonial_id":405,"contractor_id":11,"category_id":33,"city_id":33,"rating":60,"review_text":19,"reviewer_name":19,"reviewer_city":85,"reviewer_state":16,"review_date":388,"verified":64,"pop_word_score":64,"featured_review":64,"response":33,"response_date":33,"response_by":33,"city":33,"state":33},"58938",{"testimonial_id":407,"contractor_id":11,"category_id":33,"city_id":33,"rating":49,"review_text":408,"reviewer_name":19,"reviewer_city":94,"reviewer_state":16,"review_date":388,"verified":64,"pop_word_score":409,"featured_review":64,"response":33,"response_date":33,"response_by":33,"city":33,"state":33},"58939","They should know better if they are in the industry. They should come to your house and do the estimate, and then the work—if I accept. Not charge me $85 to tell me what I already know. I cannot believe that I paid $85 for them to tell me something was wrong, and that they could not fix it. They did not even say they would deduct the $85 from the new part. I paid somebody money to tell me my A\u002FC was broken. I already knew that when I called them.",-65,{"testimonial_id":411,"contractor_id":11,"category_id":33,"city_id":33,"rating":49,"review_text":412,"reviewer_name":19,"reviewer_city":413,"reviewer_state":414,"review_date":388,"verified":64,"pop_word_score":415,"featured_review":64,"response":33,"response_date":33,"response_by":33,"city":33,"state":33},"58940","I think the company is overall OK, but they have a problem with communication. They only listened to what they wanted to. They do whatever they want to do, but the clients need to be first, and they aren’t. We spent a lot of money for the A\u002FC Handler and didn’t get what we asked for. You need to take care of the clients from A-Z. I don't know how this will end up, but I’m hoping it will be fixed by the time it gets warmer. I have an issue that is not fixed yet with the A\u002FC Handler. It starts slow, and then ramps up and is very noisy. It starts blowing air fast, but then slowly blows. We did not receive what we wanted. If it does not get fixed, then we will take the company to court. I just want to have the right product that we requested and paid for. I want a promise that when the weather gets warmer, it will be solved by then. I have already paid the money, and I expected to have a good product. We are supposed to receive the product that we set our criteria for, regardless of what product they put on the contract. We told the salesperson our criteria, and he was supposed to give us a product that fit the criteria. We are not experts. The guys have shown up on the job site many times without calling or an appointment. The job is good, but it is not the right product that we requested and set our criteria for via our communication with the salesperson. I don't think so. The guy gave me a way high estimate for another job. The final product installed was not the product that we discussed or that we wanted. I could not recommend them to people with an issue like this. I am not happy with the job.","Kalisz","PL",-40,{"testimonial_id":417,"contractor_id":11,"category_id":33,"city_id":33,"rating":60,"review_text":418,"reviewer_name":19,"reviewer_city":276,"reviewer_state":16,"review_date":388,"verified":64,"pop_word_score":96,"featured_review":96,"response":33,"response_date":33,"response_by":33,"city":33,"state":33},"58941","It was done while we were away. I don't have much to comment on. They did a good job. I would recommend Air-Ref.",{"testimonial_id":420,"contractor_id":11,"category_id":33,"city_id":33,"rating":60,"review_text":19,"reviewer_name":19,"reviewer_city":78,"reviewer_state":16,"review_date":388,"verified":64,"pop_word_score":64,"featured_review":64,"response":33,"response_date":33,"response_by":33,"city":33,"state":33},"58942",{"testimonial_id":422,"contractor_id":11,"category_id":33,"city_id":33,"rating":60,"review_text":19,"reviewer_name":19,"reviewer_city":85,"reviewer_state":16,"review_date":388,"verified":64,"pop_word_score":64,"featured_review":64,"response":33,"response_date":33,"response_by":33,"city":33,"state":33},"58943",{"testimonial_id":424,"contractor_id":11,"category_id":33,"city_id":33,"rating":60,"review_text":19,"reviewer_name":19,"reviewer_city":94,"reviewer_state":16,"review_date":388,"verified":64,"pop_word_score":64,"featured_review":64,"response":33,"response_date":33,"response_by":33,"city":33,"state":33},"58944",{"testimonial_id":426,"contractor_id":11,"category_id":33,"city_id":33,"rating":96,"review_text":427,"reviewer_name":19,"reviewer_city":68,"reviewer_state":16,"review_date":388,"verified":64,"pop_word_score":143,"featured_review":64,"response":33,"response_date":33,"response_by":33,"city":33,"state":33},"58945","They need to communicate more internally. I had no direct salesperson. I had a number of different reps. There is a lack of communication internally in the office. Air-Ref had to come out numerous times for the same problem.",{"testimonial_id":429,"contractor_id":11,"category_id":33,"city_id":33,"rating":60,"review_text":430,"reviewer_name":19,"reviewer_city":15,"reviewer_state":16,"review_date":388,"verified":64,"pop_word_score":96,"featured_review":64,"response":33,"response_date":33,"response_by":33,"city":33,"state":33},"58946","It was an excellent experience.",[],{"phone":18,"email":21,"website":33,"short_desc":25,"long_desc":19,"ext_desc":19,"best_pick_text":27,"services_offered":39,"services_not_offered":19,"specializations":19,"minimum_job":19,"warranty":40,"license_number":41,"awards_certifications":19,"organizations":19,"company_history":42,"distinctions":43,"employee_information":44,"product_information":19,"additional_information":19,"quote":433,"quote_name":434,"quote_title":435},"\"Air-Ref Co., Inc., has been specializing in residential and commercial air conditioning, electrical, and refrigeration systems since 1984. We are dedicated to giving 100 percent satisfaction to all of our customers. Our customers can count on us for the perfect fit for their home and budget with everything we sell, install, and service.\"","Chris Ryan","President",{"total_testimonial_count":46,"avg_score":45,"testimonial_count_5_star":47,"testimonial_count_4_star":48,"testimonial_count_3_star":49,"testimonial_count_2_star":50,"testimonial_count_1_star":51},{"name":434,"title":435,"text":433},[439,442,445,449,453],{"name":440,"title":441,"text":39,"order":64},"services_offered","Services Offered",{"name":443,"title":444,"text":40,"order":116},"warranty","Warranty",{"name":446,"title":447,"text":42,"order":448},"company_history","Company History",7,{"name":450,"title":451,"text":43,"order":452},"distinctions","Distinctions",8,{"name":454,"title":455,"text":44,"order":456},"employee_information","Employee Information",9,[458],{"question":459,"answer":460},"What services does Air-Ref Co., Inc. offer?","Air-Ref Co., Inc. provides comprehensive HVAC services, including repair, installation, and maintenance, for both residential and commercial clients. Additionally, the company offers electrical services and specializes in commercial refrigeration.",{"category":5,"city":6,"company":7},{"contractorId":11,"zipCount":463,"cities":464,"states":467,"coordinates":468,"center":749,"hasCoordinates":22,"locationSlug":6},71,[62,85,197,15,216,78,94,465,466,68,176,123,206],"North Palm Beach","Palm 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had a great experience with Air‑Ref Co. Inc. thanks to their technician, Michael C. He was professional, thorough, and genuinely attentive. He took the time to listen to my concerns about how my AC was performing, checked everything carefully, added refrigerant, and even located a small leak that I wasn’t aware of.\n\nI really appreciated how patient and knowledgeable he was throughout the visit. Because of his excellent service, I would like Michael to be the technician who returns to complete the part replacement once it arrives. Highly recommend his work and the company’s service.","en",{"text":757,"languageCode":758},{"displayName":761,"uri":762,"photoUri":763},"Jan Adamczyk","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F106263002699755152445\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa-\u002FALV-UjX4hMEJhLJ27ubk0iiThpuW6s2zaRa-o-q7kEVDuLl5VQIDCp0=s128-c0x00000000-cc-rp-mo","4 months ago","2026-06-20T18:35:43.375341850Z",{"name":767,"rating":60,"text":768,"originalText":770,"authorAttribution":771,"relativePublishTimeDescription":764,"publishTime":775},"places\u002FChIJ6Sdt-aXf2IgRQevTzcqbeL4\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT2poSmQyZHZaRWN6Um05WmR6TkRkM1l5YUVVelVHYxAB",{"text":769,"languageCode":758},"5 Stars all the way! I used to work for Morgan Contracting and they did business with the owner of Air-Ref years ago. I remember the owner of\nAir-Ref being a trustworthy and nice guy, that stood by his work, so I decided to call them for my personal home. They are still in business and for good reason! Kareife came out this morning. He called ahead and was right on time, professional, friendly and explained everything perfectly. He fixed our problem ON THE SPOT and our AC is back on once again, at a good price. If you need a trustworthy,  long established, fair priced, knowledgeable ac company, call\nAir-Ref! Thank you! 🙂",{"text":769,"languageCode":758},{"displayName":772,"uri":773,"photoUri":774},"Irisheyes747 F","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F115172148068825305824\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa\u002FACg8ocJ5-k-bmTCXM5idsQOa7ac_BbWhHBV2MHp_21_QY5WUPK-VJw=s128-c0x00000000-cc-rp-mo-ba3","2026-06-10T14:14:21.200286687Z",{"name":777,"rating":96,"text":778,"originalText":780,"authorAttribution":781,"relativePublishTimeDescription":785,"publishTime":786},"places\u002FChIJ6Sdt-aXf2IgRQevTzcqbeL4\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT2pWVU0wRjVSRll3Y1dNd1ZtTXRaa3hUUjNsRGNsRRAB",{"text":779,"languageCode":758},"My seemingly standard new air conditioning install, over a year ago, was done incredibly poorly. My 20 year old system didnt leak for 99.8% of its life. This company's happiest day was when the warranty ran out on me, just drag it out until they believe no liability exist on their part. Now it's pay to fix it right. My last words in this: I have gone through countless ceiling tiles and so will you. Probaly not a company you want to use for condominiums.",{"text":779,"languageCode":758},{"displayName":782,"uri":783,"photoUri":784},"Karl Hirshson","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F107475710733957743895\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa\u002FACg8ocL_32a4Vgx0THU3SfAPEb5DPJKip5N57NNmMW_vjHpuNlV7Yg=s128-c0x00000000-cc-rp-mo-ba3","6 months ago","2026-04-20T23:17:31.740431238Z",{"name":788,"rating":49,"text":789,"originalText":791,"authorAttribution":792,"relativePublishTimeDescription":796,"publishTime":797},"places\u002FChIJ6Sdt-aXf2IgRQevTzcqbeL4\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT2tOT1dHeDJkM0JtYVZOU1QzUmZVMjlUZVhWaWJsRRAB",{"text":790,"languageCode":758},"Robinson was conscientious enough and, almost when he had given up on finding a solution, he discussed the situation with me and realized he had misunderstood that the issue existed from installation date two weeks earlier, took another stab, and discovered a damaged part reflecting an installation error.  He assured me that would be dealt with on Monday promptly.  He was the type of employee we hire for our own firm.\n\nOn the other hand, this meant that 1) there was a serious installation error; 2) the quality review follow-up missed it; and 3) the techs who came the day before missed it.  Those were also sent after we had identified that this was a humidity issue but did not own an important humidity testing tool.  I fail to understand why that wasn't covered in the assignment.\n\nEven though the Friday techs had failed to resolve the issue, in part because they did not have the proper equipment, and assured us that a new tech would be out that day or the next, when we called on Saturday we were told we were not even on the schedule.  We insisted and they sent Robinson.\n\nAlso, when we asked Robinson about speaking to Chris, the owner, before Robinson diagnosed the issue, and Robinson texted him, he failed to call us\n\nWe decided to go with Air Ref because of their service the past 4 years, even though they were not the best price.  We selected the Daikin Fit because it was very highly recommended and came with the features we desired (variable speed, etc.)  We know that Air Ref is capable of much better service and we look forward to having our faith restored.",{"text":790,"languageCode":758},{"displayName":793,"uri":794,"photoUri":795},"Arthur Krauss","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F102946339672675851188\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa\u002FACg8ocIMPUiCDrCNwl6Zb4Dr5MQM1PIaHRUOtMvxJ4FGlgc4IjFFEA=s128-c0x00000000-cc-rp-mo","2 months ago","2026-08-16T21:04:50.200183604Z",{"name":799,"rating":60,"text":800,"originalText":802,"authorAttribution":803,"relativePublishTimeDescription":764,"publishTime":807},"places\u002FChIJ6Sdt-aXf2IgRQevTzcqbeL4\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT21GdlZ6TkJUV3RyUjJGelVYbHdlR2hoWWpWd09XYxAB",{"text":801,"languageCode":758},"Ever since I can remember AIR REF Co. has been our air conditioning company keeping us cool in hot Florida. Even though we are on the ocean our units lasted for their full warranty period of ten years or more!  First we went with TRANE ACs and then to Carrier ACs and now back to TRANE units. Our units were \"coastalized\" by Corrosive Solutions of Boynton Beach.\n\nOur success is due to our AIRREF Co. customer service rep Mike Beamer who has guided us throughout the process of selecting units and meeting requirements for our condo rooftop installations.  Mike and his company set the high water mark for great customer service!",{"text":801,"languageCode":758},{"displayName":804,"uri":805,"photoUri":806},"Margo Stahl","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F109387188011416476264\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa\u002FACg8ocItni0h3s1g_Yme7epMOOArujfDixy1I_QTGw8RBMtgFYcCIPS4=s128-c0x00000000-cc-rp-mo-ba2","2026-06-03T20:35:16.516754220Z",1874]