[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"resolve-air-conditioning-and-heating\u002Fnorthern-virginia\u002Fmeflow-inc":3,"legacy-company-air-conditioning-and-heating-northern-virginia-meflow-inc":9,"service-area-292-northern-virginia":1076,"google-reviews-ChIJRUfE4-ext4kRGbC0WTJCLSY":1475},{"type":4,"category":5,"city":6,"company":7,"cityName":8},"company","air-conditioning-and-heating","northern-virginia","meflow-inc","Northern Virginia",{"contractor":10,"categories":36,"cities":60,"testimonials":63,"sd_testimonials":1046,"testimonial_count":48,"info":1047,"rating":1051,"quote":1052,"additional_info":1053,"faqs":1071,"context":1075},{"contractor_id":11,"display_name":12,"url_name":7,"company_logo":13,"street_address":14,"address_locality":15,"address_region":16,"postal_code":17,"phone":18,"phone_organic":19,"phone_ppc":20,"email":21,"has_email":22,"legal_entity_name":23,"work_hours":24,"google_reviews_enabled":22,"google_place_id":25,"short_desc":26,"long_desc":19,"ext_desc":19,"review_summary":27,"best_pick_text":28,"hero_image":19,"hero_image_2x":19,"hero_image_3x":19,"has_liability":22,"workers_compensation":29,"signing_date":30,"meta_title":31,"meta_description":32,"canonical_url":33,"live_ppc_phone":34,"seo_meta":35},292,"M.E. 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Flow services, repairs, sells, installs, and offers preventative maintenance plans for furnaces, boilers, heat pumps, air conditioners, ductless mini-splits, and zoning systems.","A selection of  homeowner reviews:","16th year as a Best Pick","V","2010-04-29T00:00:00.000Z","M.E. Flow, Inc. - Air Conditioning & Heating Reviews in Northern Virginia | Best Pick Reports","Best Pick Reports recommends M.E. Flow, Inc., a top-rated air conditioning and heating company in Northern Virginia. 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needed.","2021-08-15T00:00:00.000Z",{"testimonial_id":113,"contractor_id":11,"category_id":34,"city_id":34,"rating":66,"review_text":114,"reviewer_name":115,"reviewer_city":116,"reviewer_state":16,"review_date":117,"verified":70,"pop_word_score":118,"featured_review":118,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"57511","Have been a long time customer and have been very pleased, even through COVID 19.","Royal J.","Clifton","2021-08-11T00:00:00.000Z",1,{"testimonial_id":120,"contractor_id":11,"category_id":34,"city_id":34,"rating":66,"review_text":121,"reviewer_name":122,"reviewer_city":15,"reviewer_state":16,"review_date":123,"verified":70,"pop_word_score":70,"featured_review":70,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"57512","Very good service.","John 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The work was competitively costed and the project was completed on time by qualified personnel, using the best equipment for our home.  Issues along the way were promptly resolved and system as designed and installed is working to our complete satisfaction.  We intend to use M.E. 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Gave me good advise.","Nancy B.","Falls Church",{"testimonial_id":174,"contractor_id":11,"category_id":34,"city_id":34,"rating":66,"review_text":175,"reviewer_name":176,"reviewer_city":74,"reviewer_state":16,"review_date":167,"verified":70,"pop_word_score":70,"featured_review":70,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"57515","i have dealt with flow since i've moved in here and never a problem","Lawrence M.",{"testimonial_id":178,"contractor_id":11,"category_id":34,"city_id":34,"rating":66,"review_text":19,"reviewer_name":179,"reviewer_city":180,"reviewer_state":16,"review_date":181,"verified":70,"pop_word_score":70,"featured_review":70,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"57579","Charles F.","Broadlands","2021-08-03T00:00:00.000Z",{"testimonial_id":183,"contractor_id":11,"category_id":34,"city_id":34,"rating":66,"review_text":19,"reviewer_name":19,"reviewer_city":184,"reviewer_state":16,"review_date":181,"verified":70,"pop_word_score":70,"featured_review":70,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"57580","Aldie",{"testimonial_id":186,"contractor_id":11,"category_id":34,"city_id":34,"rating":66,"review_text":19,"reviewer_name":187,"reviewer_city":74,"reviewer_state":16,"review_date":181,"verified":70,"pop_word_score":70,"featured_review":70,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"57581","Lawrence J.",{"testimonial_id":189,"contractor_id":11,"category_id":34,"city_id":34,"rating":66,"review_text":19,"reviewer_name":190,"reviewer_city":191,"reviewer_state":16,"review_date":181,"verified":70,"pop_word_score":70,"featured_review":70,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"57582","Robert S.","Purcellville",{"testimonial_id":193,"contractor_id":11,"category_id":34,"city_id":34,"rating":66,"review_text":19,"reviewer_name":19,"reviewer_city":15,"reviewer_state":16,"review_date":181,"verified":70,"pop_word_score":70,"featured_review":70,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"57583",{"testimonial_id":195,"contractor_id":11,"category_id":34,"city_id":34,"rating":66,"review_text":19,"reviewer_name":196,"reviewer_city":15,"reviewer_state":16,"review_date":181,"verified":70,"pop_word_score":70,"featured_review":70,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"57584","Janet L.",{"testimonial_id":198,"contractor_id":11,"category_id":34,"city_id":34,"rating":66,"review_text":19,"reviewer_name":199,"reviewer_city":74,"reviewer_state":16,"review_date":181,"verified":70,"pop_word_score":70,"featured_review":70,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"57585","Chester G.",{"testimonial_id":201,"contractor_id":11,"category_id":34,"city_id":34,"rating":66,"review_text":19,"reviewer_name":202,"reviewer_city":191,"reviewer_state":16,"review_date":203,"verified":70,"pop_word_score":70,"featured_review":70,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"57586","BJ M.","2021-08-02T00:00:00.000Z",{"testimonial_id":205,"contractor_id":11,"category_id":34,"city_id":34,"rating":66,"review_text":19,"reviewer_name":206,"reviewer_city":74,"reviewer_state":16,"review_date":207,"verified":70,"pop_word_score":70,"featured_review":70,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"57587","Charles G.","2021-07-31T00:00:00.000Z",{"testimonial_id":209,"contractor_id":11,"category_id":34,"city_id":34,"rating":66,"review_text":210,"reviewer_name":19,"reviewer_city":74,"reviewer_state":16,"review_date":207,"verified":70,"pop_word_score":211,"featured_review":70,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"57516","very polite young man.  fixed my a\u002Fc quickly.  he did not try to sell anything more to me like some of the other techs.  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F.",{"testimonial_id":991,"contractor_id":11,"category_id":34,"city_id":34,"rating":66,"review_text":19,"reviewer_name":992,"reviewer_city":234,"reviewer_state":16,"review_date":983,"verified":70,"pop_word_score":70,"featured_review":70,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"57783","Gretchen R.",{"testimonial_id":994,"contractor_id":11,"category_id":34,"city_id":34,"rating":97,"review_text":995,"reviewer_name":996,"reviewer_city":639,"reviewer_state":16,"review_date":983,"verified":70,"pop_word_score":997,"featured_review":70,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"57554","The cost to have a service man come to my house and inspect my two zones was a shock and totally excessive!!  $649!!  I will not use M.E. 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I should be sent a partial refund for the outrageous charges.","Thomas S.",{"testimonial_id":1018,"contractor_id":11,"category_id":34,"city_id":34,"rating":258,"review_text":19,"reviewer_name":1019,"reviewer_city":89,"reviewer_state":16,"review_date":1020,"verified":70,"pop_word_score":70,"featured_review":70,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"339202","Sarah H.","2018-08-02T00:00:00.000Z",{"testimonial_id":1022,"contractor_id":11,"category_id":34,"city_id":34,"rating":97,"review_text":1023,"reviewer_name":19,"reviewer_city":74,"reviewer_state":16,"review_date":1020,"verified":70,"pop_word_score":98,"featured_review":70,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"57556","I DON'T KNOW WHAT TO SAY ABOUT THIS.  I HAVE HAD A NEW HVAC INSTALLED ABOUT 7 YEARS AGO AND IT HAD A DEFECTIVE PART IN IT.  FINALLY THIS SUMMER CHECKUP, A YOUNG MAN WORKING FOR M. E. FLOW, MARK JERNIGAN, FOUND THIS PART AND REPLACED IT AND THEREFORE MY SYSTEM STARTED WORKING THE WAY IT SHOULD.  HE WAS THE FIRST AND ONLY REPAIR PERSON THAT NOTICED THIS AND FIXED IT.  I CANNOT BELIEVE THAT I HAD A HVAC SYSTEM PUT IN WITH A DEFECTIVE PART IN THE FIRST PLACE AND THAT IT WOULD NOT BE NOTICED FOR 7 SEVEN YEARS IS ANOTHER RED FLAG.  I KEPT HAVING PROBLEMS DURING THOSE YEARS AND REPAIRMEN CAME OUT AND DID SEVERAL REPAIRS WHICH I PAID LABOR FOR AND NEVER WAS IT NOTICED THAT A DEFECTIVE PART IN THE SYSTEM EXISTED.  I REALLY NEED TO SPEAK TO THE SERVICE MANAGER BECAUSE I BELIEVE I SHOULD BE COMPENSATED IN SOME WAY FOR PUTTING UP WITH A BAD SYSTEM FOR 7 YEARS.",{"testimonial_id":1025,"contractor_id":11,"category_id":34,"city_id":34,"rating":66,"review_text":19,"reviewer_name":1026,"reviewer_city":74,"reviewer_state":16,"review_date":1020,"verified":70,"pop_word_score":70,"featured_review":70,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"339203","Kim P.",{"testimonial_id":1028,"contractor_id":11,"category_id":34,"city_id":34,"rating":66,"review_text":1029,"reviewer_name":196,"reviewer_city":15,"reviewer_state":16,"review_date":1020,"verified":70,"pop_word_score":118,"featured_review":118,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"57557","Best service I've had.  My family has used M E Flow for 30+ years and always a professional and satisfactory job.",{"testimonial_id":1031,"contractor_id":11,"category_id":34,"city_id":34,"rating":66,"review_text":19,"reviewer_name":1032,"reviewer_city":103,"reviewer_state":16,"review_date":1020,"verified":70,"pop_word_score":70,"featured_review":70,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"57789","Robert M.",{"testimonial_id":1034,"contractor_id":11,"category_id":34,"city_id":34,"rating":66,"review_text":19,"reviewer_name":1035,"reviewer_city":74,"reviewer_state":16,"review_date":1020,"verified":70,"pop_word_score":70,"featured_review":70,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"57790","Dawn B.",{"testimonial_id":1037,"contractor_id":11,"category_id":34,"city_id":34,"rating":66,"review_text":19,"reviewer_name":190,"reviewer_city":74,"reviewer_state":16,"review_date":1020,"verified":70,"pop_word_score":70,"featured_review":70,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"57791",{"testimonial_id":1039,"contractor_id":11,"category_id":34,"city_id":34,"rating":66,"review_text":19,"reviewer_name":1040,"reviewer_city":191,"reviewer_state":16,"review_date":1020,"verified":70,"pop_word_score":70,"featured_review":70,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"57792","Angela K.",{"testimonial_id":1042,"contractor_id":11,"category_id":34,"city_id":34,"rating":66,"review_text":19,"reviewer_name":19,"reviewer_city":855,"reviewer_state":16,"review_date":1020,"verified":70,"pop_word_score":70,"featured_review":70,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"57793",{"testimonial_id":1044,"contractor_id":11,"category_id":34,"city_id":34,"rating":66,"review_text":19,"reviewer_name":1045,"reviewer_city":479,"reviewer_state":16,"review_date":1020,"verified":70,"pop_word_score":70,"featured_review":70,"response":34,"response_date":34,"response_by":34,"city":34,"state":34},"57794","Jean F.",[],{"phone":18,"email":21,"website":34,"short_desc":26,"long_desc":19,"ext_desc":19,"best_pick_text":28,"services_offered":41,"services_not_offered":19,"specializations":19,"minimum_job":19,"warranty":42,"license_number":43,"awards_certifications":19,"organizations":19,"company_history":44,"distinctions":19,"employee_information":45,"product_information":19,"additional_information":46,"quote":1048,"quote_name":1049,"quote_title":1050},"\"We're thankful to our customers for letting us serve them over the years. 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my comments didn't post. I've been with M.E. Flow(Airplus) for about 10 years and have never experienced the incompetence to this level before. Technicians would lie on their report and state they have visited but did not. Yesterday,  one came by and told me he was at the other garage. I told him he was at the wrong garage and go to the correct one. The line went quiet so I went in the heat to meet him.  I texted him the instructions and called several times. All of a sudden I get a text asking how was the service.  I once again had to call and the rep said the technician tried to tell me he could not go in the garage. This technician blatantly lied because I couldn't get him to pick up his phone. He could have easily parked on street or answered my text. As I type, a very competent technician is finally fixing my hvac during the hottest days of the year. It's safe the say that M.E Flow has lost my business.  Before I get a lukewarm apology from the owner,  they need to hold the employees accountable.","en",{"text":1480,"languageCode":1481},{"displayName":1484,"uri":1485,"photoUri":1486},"Marquita Adams","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F113264299621279137419\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa\u002FACg8ocKNG2v8DUUwCA9h5RwjMzgYbp0_7cltg7gyTeqF5gJn1aWZcqM7=s128-c0x00000000-cc-rp-mo-ba3","3 months ago","2026-07-03T18:48:25.666500888Z",{"name":1490,"rating":92,"text":1491,"originalText":1493,"authorAttribution":1494,"relativePublishTimeDescription":1498,"publishTime":1499},"places\u002FChIJRUfE4-ext4kRGbC0WTJCLSY\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT2tKWGVUbFBhR3hQVmtoQldFSTFNazU2YWxCWldWRRAB",{"text":1492,"languageCode":1481},"I've been a customer for over 10 years, but I can no longer recommend.  My last 5 service appointments have all had issues.  Twice they cancelled on me the day of and have not arrived within the 4 hour window they provide.  Today I had an 8-12 window, tech just showed up at 3:55.  No respect for customers' time.  Their techs are always nice, and the service is fine, but not worth the scheduling hassles.  I regret paying the S250 annual service agreement and will surely explore other options for next year.",{"text":1492,"languageCode":1481},{"displayName":1495,"uri":1496,"photoUri":1497},"Herb Eggert","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F108280501330929665021\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa\u002FACg8ocIY0xrMohF02HzyirpXttoq1Xe3NFaLnJPBX1BIJk6d4m7gUg=s128-c0x00000000-cc-rp-mo","4 months ago","2026-06-19T20:02:02.314584172Z",{"name":1501,"rating":118,"text":1502,"originalText":1504,"authorAttribution":1505,"relativePublishTimeDescription":1509,"publishTime":1510},"places\u002FChIJRUfE4-ext4kRGbC0WTJCLSY\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT2xReFFUZElkVzk2VURObk4xbG1iMDlOZEdvNVUzYxAB",{"text":1503,"languageCode":1481},"I had to fight M.E. Flow to acknowledge an installation problem that was literally sitting in front of them.\n\nThey installed a Carrier water-source heat pump in my Arlington condo in October 2025. The written scope included a new pan, water safety switch, and warranty\u002Fmaintenance coverage. After installation, the unit was extremely loud, pushed too close to the wall on the return\u002Ffilter side, and missing the auxiliary pan listed in the scope.\n\nFor months, I was told nothing was wrong. They even sent the original installer back to inspect his own work twice, and both times he said everything was fine. It honestly felt like being gaslit over something obvious.\n\nOnly after repeated calls, photos, follow-ups, and escalation did M.E. Flow finally acknowledge the issue. They came back, added the missing pan, and moved the unit about 7 inches from the wall — proving the original setup was not acceptable.\n\nNow they still owe me written confirmation of the warranty extension I was told I would receive because the unit ran for months in that condition. They corrected part of the problem, but I should not still be chasing accountability.\n\nPeople should be aware and concerned over their behavior -- they avoid you and screen you and gaslight you. No decency. No accountability.",{"text":1503,"languageCode":1481},{"displayName":1506,"uri":1507,"photoUri":1508},"Sofia D.","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F111323150976480531668\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa\u002FACg8ocLVocMLIrVLuysaeh-Oa-SgUdP6NnuL8LIpPJch-ZBUfbrPuyK1=s128-c0x00000000-cc-rp-mo","5 months ago","2026-05-12T03:08:34.268815882Z",{"name":1512,"rating":118,"text":1513,"originalText":1515,"authorAttribution":1516,"relativePublishTimeDescription":1487,"publishTime":1520},"places\u002FChIJRUfE4-ext4kRGbC0WTJCLSY\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT2s4MU5IcGhkWGhyUVdkdFgwaDJhVmRzU0hCNWExRRAB",{"text":1514,"languageCode":1481},"Updated review from July 6:\nStill no return call from any manager.  This company is all smoke and mirrors when you have a customer service issue.  What a joke and poor excuse for a company.\n\nUpdated review from June 24:\nAs instructed in the information below, I contacted ME Flow to request to speak with a manager based on my review.\nI called on June 22 and was informed that the Lorton office manager, John, would return my call later that same day. However, I did not receive a response. I followed up with another call on June 24 in an attempt to reach John again, but I have yet to hear back from either John or Alex.\nThis lack of follow-up and responsiveness reflects very poor customer service. At a minimum, I would expect acknowledgment of my concerns and a commitment to return calls or address the situation.\n\nJune 12:\nWe have been loyal ME Flow customers for years, consistently signing annual agreements. Unfortunately, our recent experience has been extremely frustrating and has seriously impacted our confidence in your company.\nOn June 9, I called to schedule a plumbing appointment to address moldy caulking around a sink. I specifically requested a morning appointment for June 11 and was confirmed for a window between 8:00 AM and 12:00 PM. I also confirmed this appointment via text.\nOn June 11 at 11:45 AM—after waiting nearly the entire scheduled window—I called to check on the status of the plumber. At that time, I was told the arrival window had been changed to 2:30–4:30 PM, which had never been communicated to me.\nAt 4:15 PM, I called again and was told I was the plumber’s “next and last appointment,” which was concerning given my original request for a morning time. Shortly after, I received a voicemail from a manager, Earl Colter, asking me to call him back. When I returned his call using the number provided, someone answered but said nothing and disconnected.\nMoments later, I received a text stating that my appointment had been moved to June 12, without any prior discussion. This was incredibly frustrating, especially as I had already taken a full day off work and had been waiting for hours.\nWhen I called back and requested to speak with Earl, I was told he was unavailable. I spoke with another manager and explained the situation again. The only solution initially offered was a late evening appointment (7:00–9:00 PM) that same day, which, after everything that had already occurred, was unacceptable.\nEventually, Earl called me back. I requested reasonable compensation for the significant inconvenience and wasted time—specifically suggesting a $200 discount or coverage of the recaulking cost. I was told the maximum adjustment would be 20%. Given the circumstances, this felt completely inadequate and dismissive of the disruption caused.\nThis experience—marked by poor communication, repeated scheduling failures, and lackluster customer service—has been deeply disappointing. It has eroded our trust in ME Flow to the point where we no longer feel confident continuing to do business with your company. At this stage, we would rather seek service elsewhere, even at a higher cost, in exchange for reliability and professionalism.\nGiven the severity of this situation, I am requesting a prompt and meaningful response addressing both accountability and appropriate resolution.",{"text":1514,"languageCode":1481},{"displayName":1517,"uri":1518,"photoUri":1519},"Aimee Cheung","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F117885815917392343627\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa\u002FACg8ocJzqR0hzewcXrWYkopHczpGO7Qi97Am9kRi9ep5dUD33VjaoA=s128-c0x00000000-cc-rp-mo","2026-07-06T19:21:30.395067340Z",{"name":1522,"rating":118,"text":1523,"originalText":1525,"authorAttribution":1526,"relativePublishTimeDescription":1487,"publishTime":1530},"places\u002FChIJRUfE4-ext4kRGbC0WTJCLSY\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT25SdVNVUkpWVzA1Y25sWlZXRktURFEwWDJweFVWRRAB",{"text":1524,"languageCode":1481},"Not sure if it’s this exact location but this is the worst company in general to call for HVAC\nI have a new (2 years old) HVAC. For some reason the fuse blew away and it stopped working and these guys advised me to change the entire working because they said the compressor is not working and to change the compressor it’s close to the same price of entire fan box. And charged me for inspection which was wrong and then claimed my HVAC warranty to install the entire the fan box not just the compressor and I have no idea what happened to my claim also they charged me for $3-4k installation. It’s ridiculous that they won’t care about customer at all. Big no for this scam company.",{"text":1524,"languageCode":1481},{"displayName":1527,"uri":1528,"photoUri":1529},"Hifzan Yaqoob","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F106101913976531088418\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa-\u002FALV-UjWJM85vaFDDlRZ2WH-G1Zd33ZCL_2i1ezHQk6Lq_SMiyKvbqdLu3A=s128-c0x00000000-cc-rp-mo-ba4","2026-07-13T14:01:04.243549847Z",1247]