Hoffmann Brothers
Air Conditioning & Heating
Hours of Operation
Business Address
45 Willow Street
Nashville, TN 37210
Company Details
Services Offered
- Humidifiers
- Boilers
- Air Duct Cleaning
- Air Purifiers
- Commercial HVAC Services
- Ductless Mini-Split Installation
- Furnace Repair, Installation, and Replacement
- HVAC System Repair, Installation, and Replacement
- Heat Pump Repair, Installation, and Replacement
- Indoor Air Quality Solutions
- Maintenance Programs
- Thermostat Installation, Repair, and Replacement
- Zoning Systems
Services Not Offered
Minimum Job
Not specified
Warranty
- Warranties based on service completed
Employee Information
- Background Checked
- Marked Vehicles
- Wear Uniforms
Insurance Coverage
General Liability Insurance
Workers' Compensation Insurance
Company History
Distinctions
Not specified
Fee Structure
- $95 service fee for all other services
- free estimates for HVAC system replacement and installation
About this company
"Hoffmann Brothers is a full-service heating, cooling, electrical, and plumbing service provider. We are a people-first organization and are committed to ethical solutions for you and your family. Our experts will treat your home like their own and provide you with detailed options so you can choose the best option for your home."
— Chris Hoffmann, President
License
74996
Ratings & Reviews
Compiled Score:
Hoffmann Brothers has received 4.9 out of 5 stars based on 942 customer reviews. Learn about Our Research Process.
"Nick was knowledgeable, professional, polite & fast!"
Anonymous Homeowner
"We've always had a great experience with all Hoffman Bros personnel"
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"Even though we are employees of Hoffmann, he was still respectful, explained everything, and was very professional. He went above and beyond for us and it seemed to be his normal routine. Great guy!"
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"We received an estimate for $12,000 and $2,000. We fixed the $2,000 problem with $60 in parts and 2 hours of labor, we have another estimate from your competitor to fix the $12,000 problem for $1,500. These estimates were a waste of our time."
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"He was friendly and seemed to do a good job."
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"Great"
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"Alex was Awesome!!!"
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"Awesome service"
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"Perfect service. Glad he let me know I have to go online to order the filters that were supposed to be shipped. So, I felt bad they weren?t here. Pleasant, polite and right on time!"
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"Very good job and very friendly."
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"Extremely professional and enjoyed his time he?s very knowledgeable and a great asset to the team"
Anonymous Homeowner
"Jessie was very helpful and I would recommend hoffmann to my family"
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"Always professional, always great communication, always very helpful. In general, Hoffmann Bros are great! Jesse Davis lived up to all those traits we like about the company!"
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"Thank you for coming with such short notice. Water heater now operating. Requested water softener information has yet to arrive. Thank you."
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"Very professional, explained everything clearly, and very efficient. Would highly recommend."
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"Very professional, explained everything very clearly, and worked efficiently to make sure my furnace was running correctly"
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"Very professional, explained everything clearly, and worked very efficiently."
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"Very Professional and knowledgeable."
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"Courteous prompt and efficient. Sho could ask for anything more."
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"Tony did a great job. He new his stuff."
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"Pat was very detailed on my issue and options to fix"
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"Very professional quick and good"
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"Thank you for the prompt service during this holiday time!"
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"Kyle did an excellent job! We would like him to be dedicated service technician if possible. We would highly recommend him to others."
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"Rick was very knowledgeable, helpful, and I really appreciated his understanding of my situation. If he gets your call, you?re in good hands!"
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"The whole experience was great."
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"Mike was awesome"
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"Great work and very professional!"
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"great people and service. timely, efficient, and friendly. can't beat them"
Anonymous Homeowner
"Came out VERY quickly on a really nasty-weather day right before Christmas and handled the situation. Would use again and recommend!"
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"great guy, great job"
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"Mike was very professional and very knowledgeable."
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"Jon was awesome! Very good and explaining everything."
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"Stephen and assistant did a very professional job, within the time stated."
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"John was awesome! Professional, kind, and informative."
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"Kyle was very efficient and thorough. He explained everything to us while servicing our unit. Thank you Kyle! Have a great Christmas"
Anonymous Homeowner
"Gave a terrific review."
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"Already completed"
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"Great experience!"
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"Great experience"
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"Quickly solved problem created by previous technician"
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"This is the second time I've used this company and I've been satisfied both times Scott was very professional, friendly, and gave detailed information on the work that needed to be done, as well as suggestions for future maintenance."
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"Very professional. Prompt and friendly"
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"Pleasant and professional. Arrived on time and was thorough. With the age of the system, he explained what our options are."
Anonymous Homeowner
"Tyler was super friendly and very knowledgeable about our system."
Anonymous Homeowner
"Had our furnace and AC replaced. Chad went through everything, and I mean everything with us about the +/- of each piece and level of equipment to help us determine what made sense to move forward with. Two days later, Alex and Colby installed our new system. They were efficient, polite as can be, and extremely professional through the whole thing. I cannot speak highly enough about Hoffman Brothers as a whole!"
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"He was helpful"
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"Thanks. Great job!"
Anonymous Homeowner
"Tony worked tirelessly to try to solve our stopped up trap."
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"Professional, polite, knowledgeable, solved the problem"
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"We have the same problem that was here before the visit. We paid $125 and the same problem exist. The toilet bowl does not stay full."
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"Great job!"
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"Matt was great. He was polite and professional. He communicated well throughout the process, including asking for my thoughts on the best position for the water heater. The craftsmanship appears to be perfect, and everything was cleaned up before he left."
Anonymous Homeowner
"Dick was very professional and knew exactly how to fix our problem. He explained the shut off area and what he needed to do. He was clean, quick and polite. Thank you"
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"Patient, friendly, and informative"
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"He was polite as always. Good job."
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"John has been a hugely supportive person for the plumbing needs of myself and my son and son in law. We trust him and Hoffmann."
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"Friendly, communicated all costs was very efficient. I would have Steve back again. Thank you."
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"Zach was VERY professional! And very thorough, the type of guy you feel comfortable coming in your home."
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"Andrew was pleasant, professional and thorough. Should get a raise."
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"He did a great job explaining everything and fixing our sink quickly!"
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"Great guy, explained everytthing."
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"Tom wonderful!"
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"Steve and Justin were super helpful and efficient."
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"Very satisfied, Dirk was quick, knowledgeable and courteous."
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"Excellent customer service"
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"Zack was very professional and friendly"
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"Thanks again, for the amazing work!"
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"Very thorough,knowledgeable, & friendly"
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"Cody did a great of explaining our sewer issues and giving us his honest opinion of steps forward. We really appreciated his willingness to teach us and to not try to upsell us"
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"Great job."
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"Wonderful service and quick! Thanks so much!!"
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"Wasn't planning a new gas hot water heater purchase before Christmas and taxes due, but it is the satisfaction, that one was installed before bad weather and the holiday! Response was same day I called and installation the next day which is great team work!"
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"I?m very happy with experiences with Hoffman!"
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"A"
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"Mike was great!"
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"Great service."
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"Great service, was able to take care of quickly"
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"Kyle was great!"
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"Furnace failed but Hoffmann did not"
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"Jon was very friendly and knowledgeable. Another great maintenance visit by Hoffman Brothers!"
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"He did a good job finding out why our furnace was making a loud noise and fixed the problem."
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"Ken was great! Very professional and patient in his explanations."
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"I?m happy very good work and cleaning up after You?re worker are the best I?ve seen"
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"I am very pleased with the sales person, the project manager and the workers who arrived. Thank you for your speedy, quality service!"
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"Mike was amazing! Very through & detail oriented in explaining the issues we were facing"
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"Great job. Knowledgeable and professional On time. Thanks."
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"Shamin did a great job. Left me feeling I was in good hands with Hoffman Brothers."
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"Thanks Jon!"
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"Seriously cannot overstate how impressed I?ve been with EACH Hoffman employee. All have been so articulate, respectful, professional. Seriously I don?t know how you guys train your team but keep up the good work. My husband and I were STILL talking about it this morning over breakfast. Super impressive."
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"She was most efficient and professional - a pleasure to have in my home."
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"Chris is a knowledgeable service rep. He can move from furnace repair to tankless water heaters."
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"Mike was very professional, friendly, and helpful. He went above and beyond to diagnose and repair the problem as well as clean the furnace. I?m so appreciative of his excellent work!"
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"Mike did an awesome job!!!"
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"Matt did a great job, he is very efficient and knowledgeable"
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"I appreciated Rick's transparency and his willingness to talk through all of my options."
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"He was great. Came in quickly, did the job, took extra time explaining what was done, and made sure he left with preventative maintenance knowledge."
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"Thanks Mike!"
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"He is great, friendly and professional."
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"Polite and professional"
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"Ryan was very thorough and made sure to address all our concerns and answer all of our questions."
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"Routine checkup. Nothing to report."
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"Very thorough and explanatory"
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"Great job.. very nice!"
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"Great Teck and nice guy"
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"VERY PROFESSIONAL"
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"Very prophesional"
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"Great job and thank you!"
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"Hopefully the installation crew will be as professional as Steve."
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"He was very knowledgeable and went above and beyond for better service. Would definitely have him back for future repairs."
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"John is the best! Very impressed with his professionalism and quality of service. We will be calling him again."
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"Always dependable and professional!!!"
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"Was able to explain all my options."
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"Great job! Excellent service and communication about the issue. We were very happy with the quick fix."
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"John was incredibly kind, professional, and helpful. He is a master plumber and easy to work with."
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"Very personable, and very fast!"
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"Cody was professional, friendly, and extremely thorough during the appointment. We?re looking at a sizable job and it?s reassuring when you have this level of service."
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"Very thorough, informative, attention to detail, and went above to keep clean while working."
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"he was very professional and very reassuring that he can get the drain unclogged and he did."
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"Great job. John was the best"
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"He was friendly and respectful."
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"Hello!"
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"Josiah was awesome. He was quick and helpful and everything was great. I really appreciate him coming first thing in the morning too."
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"Rich was absolutely wonderful. So professional, knowledgable, considerate, patient and dedicated. He removed our water heaters and installed a new one, diagnosed a water pressure issue that had caused years of problems, and also took care of an unanticipated shower valve & controls failure and their repair and replacement. He was here at our home for an incredibly long day, and was so professional and courteous throughout. Truly an outstanding example of exemplary workmanship and customer service, and a wonderful ambassador for Hoffman Brothers."
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"Had to do a call back because of the projected solution to a lack of water pressure on cold side _ a cartridge change did not work. John came out and got the cold water flow back up to what it was prior to service work. Pleased with John, Nick and all of the folks at Hoffmann Bros."
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"Very detailed"
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"Outstanding"
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"John Goste was professional, knowledgeable, and friendly. He replaced an outdoor spigot for us and did a wonderful job. He also took the time to explain how to properly use the new spigot. As always, Hoffman Brothers sent us another amazing employee. Thank you!"
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"Y'all did a great job"
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"Kyle was courteous and professional and was able to provide a course of action quickly."
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"Good job courteous friendly and competent"
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"He was very nice and knowledgeable on my water heater. He was also very kind and respectful. I truly appreciated him coming out."
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"On time and friendly."
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"Coty was awesome! He explained everything clearly, and even helped us with a broken humidifier, ensuring it was operational before leaving."
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"Ken was professional, knowledgeable and provided great customer service!"
Anonymous Homeowner
"Very polite and knowledgeable technician. I will definitely ask for Craig again."
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"Chris did a great job troubleshooting and fixing the furnace problem.... very prompt service and professional."
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"Kyle was friendly and efficient!"
Anonymous Homeowner
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Anonymous Homeowner
"Scott, did excellent work and over delivered on the time it was going to take to do the job. Very professional and would highly recommend"
Anonymous Homeowner
"He was extremely professional and friendly, and took the time to explain my system to me."
Anonymous Homeowner
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Anonymous Homeowner
"Coty was great, friendly and professional. Very helpful."
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Anonymous Homeowner
"Randy was very courteous and helpful!"
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Anonymous Homeowner
"Shamin was very cordial and professional. He showed me what was wrong with the furnace and what options i had to fix the issue. I definitely will recommend this service to friends and family."
Anonymous Homeowner
"Good job thank you"
Anonymous Homeowner
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Anonymous Homeowner
"Techs were great. Price, on the other hand, seemed unreasonably high."
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Anonymous Homeowner
"Very professional and courteous."
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Anonymous Homeowner
"Satisfied with professional service"
Anonymous Homeowner
"Explained options about a new HVAC system well."
Anonymous Homeowner
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Anonymous Homeowner
"He was fun!"
Anonymous Homeowner
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Anonymous Homeowner
"I believe your representatives need to be transparent about pricing, service hours and what is being delivered for the money being paid. Your company did replace my water heater as needed. But I feel there is serious lack of Transparency. I have 4 houses, I thought I found a reliable contractor but then after talking and looking at your invoices. I don't feel comfortable relying on your services without overpaying all the time."
Anonymous Homeowner
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Anonymous Homeowner
"They technician was wonderful! We do expect a call from the owner of the company on Monday. We did have a significant problem with the customer service after hours and we?d appreciate discussing this. The actual service call could not have been better."
Anonymous Homeowner
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Anonymous Homeowner
"Jon was professional and answered my questions. When questions or issues with the install came up, he involved me in the process, which ensured we got the setup we wanted."
Anonymous Homeowner
"Prompt and helpful"
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Anonymous Homeowner
"Great help and super knowledgeable!"
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Anonymous Homeowner
"Hoffman always does a great job. I?m so happy we went with your maintenance program. I always feel at ease when you guys leave. Kurtis was awesome! Very professional and gave a detailed report of what may be needed for a furnace."
Anonymous Homeowner
"Great servixe"
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Anonymous Homeowner
"Hoffman Bros contacted me about the possibility of moving my scheduled appt up a whole couple of weeks. We were available and it went like clockwork."
Anonymous Homeowner
"Very nice, professional. Trustworthy."
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Anonymous Homeowner
"Prompt, great communication, friendly, went above and beyond"
Anonymous Homeowner
"Great tech. Very professional and helpful."
Anonymous Homeowner
"I think it was Ben. He was only Ben listed. Ben was thorough and on time. We appreciate the great service."
Anonymous Homeowner
"Jesse was very knowledgeable and friendly, and I would definitely recommend him."
Anonymous Homeowner
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Anonymous Homeowner
"Thanks for taking care of me same day as I woke up this morning with no heat. Ben came and fixed me right up."
Anonymous Homeowner
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Anonymous Homeowner
"Great service"
Anonymous Homeowner
"Great overall as always. Hoffman provides consistently"
Anonymous Homeowner
"Mike is the goat!"
Anonymous Homeowner
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Anonymous Homeowner
"Everyone I have met from Hoffman Brothers is polite, helpful, and takes time to explain things. Thank you!"
Anonymous Homeowner
"N/A"
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Anonymous Homeowner
"Professional, neat,friendly"
Anonymous Homeowner
"Dan did an amazing job! Was very professional and helped me understand all the questions I had during the process. He was able to fix my furnace the same day I called for service which is something I was not expecting to happen. Thanks so much for helping me out!!"
Anonymous Homeowner
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Anonymous Homeowner
"Scott was very prompt and professional. He explained all my alternatives and got the job done the same day."
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Anonymous Homeowner
"Great work"
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Anonymous Homeowner
"Very very professional and kind! Thank you!!"
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Anonymous Homeowner
"Jeff was outstanding. Very professional and courteous. He diagnosed an issue I was not aware of that could have become quite serious. I?m very grateful."
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Anonymous Homeowner
"Did a great job. Very professional."
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Anonymous Homeowner
"Excellent service!"
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Anonymous Homeowner
"Josh was very professional and completed the repairs just as he described, successfully and to our satisfaction."
Anonymous Homeowner
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Anonymous Homeowner
"JON WAS GREAT"
Anonymous Homeowner
"Great!"
Anonymous Homeowner
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Anonymous Homeowner
"Professional"
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Anonymous Homeowner
"Dan was wonderful and thorough. A pleasure to work with. Made me feel confident about my system needs and discussed options to better improve my unit."
Anonymous Homeowner
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Anonymous Homeowner
"Very friendly, professional, and helpful."
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Anonymous Homeowner
"Would ask to have him help again next time needing work."
Anonymous Homeowner
"Justin did a great job. He was professional & courteous. He explained everything. Gave us the cost & then fixed it. He triple checked his work. He showed us the fixes & tested every water source so we could see the much improved water pressure."
Anonymous Homeowner
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Anonymous Homeowner
"Justin?s knowledgable and just a good guy. He tried to salvage my busted garbage disposal but when that wasn?t happening he walked me through the process of replacing/installing the new one. Grateful for his expertise and workmanship."
Anonymous Homeowner
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Anonymous Homeowner
"Left google review"
Anonymous Homeowner
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Anonymous Homeowner
"He was so kind, effective and solved our issue with professionalism."
Anonymous Homeowner
"Completely happy with the work that was done."
Anonymous Homeowner
"I don?t like surveys"
Anonymous Homeowner
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Anonymous Homeowner
"Clayton and James did a great job. They were very informative and found my problem and resolved the problem."
Anonymous Homeowner
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Anonymous Homeowner
"Awesome seevice"
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Anonymous Homeowner
"Very personable and clear communication"
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Anonymous Homeowner
"They found my problem and fixed the problem. Very professional and informed me all along the way of what they were doing. When they were finished Clayton and I went downstairs and he showed me exactly what they had done to complete the job."
Anonymous Homeowner
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Anonymous Homeowner
"Aron was very polite he was very direct and professional I really liked his attitude and was very satisfied with him thanks aron"
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Anonymous Homeowner
"Looks great!"
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Anonymous Homeowner
"Service was great"
Anonymous Homeowner
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Anonymous Homeowner
"Very thorough, very professional. Kept me updated every step of the way."
Anonymous Homeowner
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Anonymous Homeowner
"Tom was very professional and did a great job."
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Anonymous Homeowner
"Thank you!"
Anonymous Homeowner
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Anonymous Homeowner
"Ryan was on-time and very friendly."
Anonymous Homeowner
"Everything went well, i have no concerns!"
Anonymous Homeowner
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Anonymous Homeowner
"Appreciate the service"
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Anonymous Homeowner
"Kyle was great, gave my pittie lots of pets. Always love trading dog stories."
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Anonymous Homeowner
"Always appreciate your level of service. Thanks."
Anonymous Homeowner
"He did a great job"
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Anonymous Homeowner
"Appreciate the team!"
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Anonymous Homeowner
"Jeff was very efficient and answered all my additional questions. Very happy with my service."
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"outstanding"
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Anonymous Homeowner
"Jim was excellent!! Very professional!!! Respectfully Lt Colonel Ronnie Robinson St Louis Metro PD"
Anonymous Homeowner
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Anonymous Homeowner
"Joe did GREAT job"
Anonymous Homeowner
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Anonymous Homeowner
"Professional, smart and friendly. Thanks!"
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Anonymous Homeowner
"Kurtis was very professional and friendly. He clearly outlined the repair service, cost, and options, making the repair transparent from the beginning. Thanks for your help!"
Anonymous Homeowner
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Anonymous Homeowner
"He did a great job and explained everything very well."
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Anonymous Homeowner
"Kyle was wonderful. Courteous and friendly, he got right to the problem and fixed my washing machine when I had someone else, from the brand company fail to do so a few weeks ago. He explained everything and gave me tips to take care of it. Thanks! I am thrilled!"
Anonymous Homeowner
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Anonymous Homeowner
"positive experience"
Anonymous Homeowner
"Thank you !!!"
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Anonymous Homeowner
"Shamin was wonderful! He explained everything well & answered my questions with great patience. He was prompt & put on ?Booties? to help protect our home. His technical skills appeared quite high. He has lots of experience."
Anonymous Homeowner
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Anonymous Homeowner
"No thanks"
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Anonymous Homeowner
"Always consistent service with Hoffman. That brings piece of mind. Happy Holidays"
Anonymous Homeowner
"Very friendly and knowledgeable"
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Anonymous Homeowner
"Great job Mr. Gobble"
Anonymous Homeowner
"I'm very pleased with how knowledgeable Ricardo is. He was able to tell me exactly what was wrong with my humidifier and furnace, as well as, explain all of my options. Both men who showed up today were courteous, friendly and professional. I feel they went out of their way to get everything taken care of and I really appreciate that!"
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Anonymous Homeowner
"Mike did great! He wore a mask and shoe protection which is always appreciated. He went over maintenance questions with me and detailed what he had done."
Anonymous Homeowner
"Outstanding service!!"
Anonymous Homeowner
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Anonymous Homeowner
"Very knowledgeable and explained issues clearly"
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Anonymous Homeowner
"Efficient, professional, and went above and beyond to be considerate. Explained everything clearly and helpfully. Thank you!!"
Anonymous Homeowner
"Very happy with service and the explaining of every way we could proceed with the project."
Anonymous Homeowner
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Anonymous Homeowner
"He was knowledgeable and efficient and pleasant to talk with"
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Anonymous Homeowner
"Great job. Thanks."
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Anonymous Homeowner
"Donald was professional and respectful of our home."
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Anonymous Homeowner
"Excellent service."
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Anonymous Homeowner
"Great job"
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Anonymous Homeowner
"He was great. Provided good education on how to use the new water softener and completed the toilet repairs very quickly. He also provided many options for future toilet installs if we need them."
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Anonymous Homeowner
"Andrew was very knowledgably and provided a quote right away which was very helpful when comparing it to other vendors."
Anonymous Homeowner
"Nick was very thorough in identifying and explaining problems that need to be addressed and he offered the best solutions to fix the problems. He thoroughly listened to the concerns of the homeowner and addressed each issue."
Anonymous Homeowner
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Anonymous Homeowner
"He did a good job. Was professional curtius and quick"
Anonymous Homeowner
"Very nice and explained things."
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Anonymous Homeowner
"Nick was great. Just need a follow up service - not Nicks fault. It?s related to the over arching issue"
Anonymous Homeowner
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Anonymous Homeowner
"Clayton did an awesome job - completely described all the options fo and did a great job on the repairs. I'd definitely recommend him."
Anonymous Homeowner
"Zach was friendly and informative. He gave me a couple of options with no pressure. Protected property and cleaned up like he was never here. Zach gave suggestions on how to help the garbage disposal do its maximum job. Thanks for the information and professionalism. BONUS...was nice to my cats!"
Anonymous Homeowner
Service Area
Hoffmann Brothers serves 20 cities in the Nashville, TN area.
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Business Address
45 Willow Street
Nashville, TN 37210
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