Dallas Plumbing & Air Conditioning
Air Conditioning & Heating
Hours of Operation
Business Address
11055 Plano Road
Dallas, TX 75238
Company Details
Services Offered
- Air Cleaners
- HVAC System Repair, Installation, and Replacement
- Indoor Air Quality Solutions
- Zoning Systems
Services Not Offered
Not specified
Minimum Job
Not specified
Warranty
- 5-year no lemon guarantee
Employee Information
- Background Checked
- Drug Tested
- Marked Vehicles
- Meet Professional Qualifications
- Professionally Trained
- Wear Uniforms
Insurance Coverage
General Liability Insurance
Company History
Distinctions
- Dallas Historical Society recognized Dallas Plumbing & Air Conditioning as a cornerstone company after having served Dallas through two World Wars and the Great Depression
Satisfaction Guarantee
About this company
"Dallas Plumbing & Air Conditioning offers the industry's strongest warranty promise. We stand behind every service and installation with unmatched confidence. For 120+ years, Dallas families have trusted us for plumbing and HVAC solutions that last, and we back that trust with warranties that no one else in the industry can match."
— Scott Bidwell, GM
License
TACLB00050010E
Ratings & Reviews
Compiled Score:
Dallas Plumbing & Air Conditioning has received 4.5 out of 5 stars based on 673 customer reviews. Learn about Our Research Process.
Collin Brewer
a month ago
Not a perfect experience, but my technician Brian was excellent. He worked through some incredibly horrible conditions in the middle of summer. He was consistently professional, tidy, and quality focused. From the company, there was a certain amount of "while you're in there" up-selling that needed to be worked through, but they were reasonable on price given the scope of repairs There were several times I asked the DPC rep for clarity on their repair recommendations as it pertained to code compliance and best practices. My impression was that they were more experienced working alongside the city inspectors than they were of the city code itself. There was a certain amount of mysticism when discussing which inspectors should approve what. This led to a lot of uncertainty around what should be done versus what needed to be done. In my case, I was told my entire system would need to be brought up to code if a repair was made. Upon further research and consulting with the city, this was simply not the case. We ended up walking back a few suggested repairs and focusing on what was necessary. DPC was professional and reasonable in response, and we came to a working agreement. We had one failed inspection that cost us a couple extra days without gas, but they were diligent and dedicated their tech to get things across the finish line. Again, I am thankful for Brian who worked like crazy to get things wrapped up.
Judy Bartlett-Roberto
3 months ago
Erik from Dallas Plumbing went above and beyond to make sure that our job was completed correctly. We needed two toilets replaced, and after removing them, both had installation difficulties that he worked through. A two hour job turned into a four hour job, and he stayed until 8:30 PM to make sure we were satisfied. He even found a small problem on a third toilet, that we were not aware of, and fixed that before he leftI highly recommend both Dallas plumbing, and Erik!
Hobeen You
2 months ago
I had a great experience with Dallas Plumbing & Air Conditioning, especially with Jay. He was friendly, professional, knowledgeable, and very thorough when fixing a gas leak at my home. He took the time to properly identify the issue, explain what needed to be done, and make sure everything was fixed correctly. I really appreciated Jay’s prompt service, attention to detail, and professionalism throughout the entire process. He made what could have been a stressful situation much easier. Highly recommend Jay and Dallas Plumbing & Air Conditioning for anyone looking for reliable, professional, and friendly service!
Michael Goff
a month ago
Dallas Plumbing and AC saves the day, again. This time - Alejandro is our hero, replacing the exterior water spigots. Very professional, ahead of time, great communication and transparent pricing and education. Always kind, always efficient. We’ve partnered for years - HVACs and plumbing - and they never disappoint!
Susan Goff
2 months ago
I cannot stress enough how grateful I am for the whole team. Started back when it was AC Hero (they’re commercial now and this is residential branch) and I was so nervous that I wouldn’t get the same level of care when they transitioned. I was wrong. Loyalty and kindness go far, and they are reciprocal - they went to great lengths to take care of us in an emergency (all of them are emergencies during this heat) - and they got us fixed up and cooled down within 4 HOURS of placing the call. And on the hottest day of the year! Above and beyond, and always kind and respectful. Titus, Lisa, Jenny…everyone - THANK YOU! Edited to add that they are very reasonable. Looking at reviews where folks remark they’re expensive, remember that “good ain’t cheap and cheap ain’t good.” However, they’re inline with competitors and the expense for the quality and care is more than worth it. Promise!
Service Area
Dallas Plumbing & Air Conditioning serves 90 cities in the Dallas area.
Loading map...
Cities Served
Dallas Plumbing & Air Conditioning FAQ
Services
Hours of Operation
Business Address
11055 Plano Road
Dallas, TX 75238