Parks Heating, Cooling, Plumbing, and Electrical

Mary Medford

2 months ago

Mark Watson did an excellent job of checking everything thoroughly that has to do with our heating and cooling equipment. He actually found a part of that unit that really needed cleansing and he took the time to explain it as well as to do a very thorough job in cleaning it up with water and chemicals. Appreciated his thorough report as well and pictures that were taken that I shared with my husband Jeff when he got home from work. So appreciate the maintenance visit that uncovered a serious problem.

damon peavy

2 months ago

DeWayne from Parks Plumbing came out today for a service call, and I couldn’t be more pleased with the experience. From start to finish, he was extremely professional, knowledgeable, courteous, and thorough. DeWayne truly went above and beyond to make sure everything was handled properly and that I was completely satisfied with the work. His attention to detail, professionalism, and commitment to providing excellent customer service really stood out. It’s refreshing to have someone take such pride in their work and genuinely care about the customer’s experience. Dwayne is an outstanding representative of Parks Plumbing, and his exceptional service deserves to be recognized. Thank you, DeWayne, for a job exceptionally well done! I highly recommend him and Parks Plumbing to anyone looking for professional, dependable, and top-quality plumbing service. Five stars all the way! ⭐⭐⭐⭐⭐

Judy

a month ago

Shout out to Shaun M! He was timely, professional, honest and patient with me and my spouse when we had to make decisions on the plan of care/joining the subscription. He explained his findings and handled our HVAC unit with great care. 10/10 would recommend. Looking forward to our next service! Shout out to Kyle S and Jay H for their immaculate assessment and services. Both were very professional, on time and honest. Could tell that they both love their craft. Looking forward to their expertise again in the future!

Ryan Moore

3 months ago

I know that it is not always going to be the case, but I called when my converter went out on my A/C unit and they got it done same day. Alberto was great! Personable, professional, nice to my kids. He was in and out and did a great job. Hottest time of the year it was 89 inside my house. It’s been going down ever since he pulled out of the driveway. Great job, will use again, highly recommended.

Leigh Beaver

2 months ago

Years of no communication, lack of caring and screw ups. They replaced my rental property’s HVAC system in 2021. It was expensive. At the end of the day, I assumed it was finished, but apparently there was an electrical problem so they needed to use an extension cord to power it. Would have been fine, but THEY NEVER TOLD ME. Six months later it didn’t pass inspection. And again, THEY NEVER TOLD ME. Last year, 2025 I scheduled what I thought was a maintenance check in April. It checked the heating only. In NC, where the heat is no longer being used. I thought they were going to check the AC and heating. Today, my appointment was between 9-12, I’m working in the yard, and they call at 10:15am to say I’m the next stop and they will call me 30 minutes before. I rush inside to shower, then I wait. And wait. After an hour, 12pm, I call them. Their answer was, you can go wherever you want, and they will call you 30 minutes before. So I cancel my plans because that is not really true. Guy comes out, he’s cool, he is thorough in his inspection and explanation of what he did, sounds great. I agree to further service the next day and he leaves. An hour later, the AC is not working. I get that mistakes happen. But EVERY time? I have had zero good experiences with them. I cannot tell you enough to find a different company.