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We aim to be helpful, delivering convenience, peace of mind, and maximum value for our customers.","A selection of homeowner reviews:","2nd year as a Best Pick","V","2025-04-03T00:00:00.000Z","Ace Hardware Home Services - Air Conditioning & Heating Reviews in Charlotte | Best Pick Reports","Ace Hardware Home Services is a top-rated air conditioning and heating company in Charlotte recommended by Best Pick Reports. All Best Pick companies are backed by our guarantee, so call today!","\u002Fair-conditioning-and-heating\u002Fcharlotte\u002Face-hardware-home-services",null,[36,53],{"category_id":37,"display_name":38,"url_name":39,"friendly_name":38,"services_offered":40,"services_not_offered":41,"specializations":34,"minimum_job":34,"warranty":42,"license_number":43,"awards_certifications":34,"organizations":34,"company_history":44,"distinctions":34,"employee_information":45,"product_information":34,"additional_information":46,"areas_served":34,"short_desc":26,"best_pick_text":28,"review_summary":27,"phone":18,"phone_organic":34,"phone_ppc":20,"live_ppc_phone":34,"avg_rating":47,"review_count":48,"total_5_stars":49,"total_4_stars":50,"total_3_stars":51,"total_2_stars":51,"total_1_stars":37,"fsr_owners_managers":34,"fsr_products_services":34,"fsr_insurance":34,"fsr_warranties":34,"fsr_company_history":34,"fsr_awards_memberships":34,"availability":34,"fee_structure":34,"financing_available":52,"free_estimates":52,"satisfaction_guarantee":34},11,"Plumbers","plumbers","\u003Cul>\u003Cli>Plumbing Repair, Installation, and Replacement\u003C\u002Fli>\u003Cli>Drain Cleaning Services\u003C\u002Fli>\u003Cli>Sewer Line Repair and Replacement\u003C\u002Fli>\u003Cli>Water Heater Repair, Installation, and Replacement\u003C\u002Fli>\u003Cli>Leak Detection and Repair\u003C\u002Fli>\u003Cli>Water Filtration and Treatment Systems\u003C\u002Fli>\u003Cli>Faucet and Fixture Repair and Installation\u003C\u002Fli>\u003Cli>Preventive Plumbing Maintenance\u003C\u002Fli>\u003Cli>Water Line Repair and Replacement\u003C\u002Fli>\u003C\u002Ful>","The company does not offer air duct or dryer vent cleaning, 24\u002F7 emergency services, or septic tank services.","\u003Cul>\u003Cli>Extended parts and labor warranties vary by product\u003C\u002Fli>\u003C\u002Ful>","L.07198","The local company was established in 1990.","\u003Cul>\u003Cli>Background Checked\u003C\u002Fli>\u003Cli>Drug Tested\u003C\u002Fli>\u003Cli>Marked Vehicles\u003C\u002Fli>\u003Cli>Wear Shoe Covers\u003C\u002Fli>\u003Cli>Wear Uniforms\u003C\u002Fli>\u003C\u002Ful>","Service calls have a trip fee. Estimates for installations or replacements are free.",4.9,826,790,21,2,false,{"category_id":54,"display_name":55,"url_name":5,"friendly_name":55,"services_offered":56,"services_not_offered":41,"specializations":34,"minimum_job":34,"warranty":42,"license_number":57,"awards_certifications":34,"organizations":34,"company_history":44,"distinctions":34,"employee_information":45,"product_information":34,"additional_information":46,"areas_served":34,"short_desc":26,"best_pick_text":28,"review_summary":27,"phone":58,"phone_organic":34,"phone_ppc":59,"live_ppc_phone":34,"avg_rating":47,"review_count":48,"total_5_stars":49,"total_4_stars":50,"total_3_stars":51,"total_2_stars":51,"total_1_stars":37,"fsr_owners_managers":34,"fsr_products_services":34,"fsr_insurance":34,"fsr_warranties":34,"fsr_company_history":34,"fsr_awards_memberships":34,"availability":34,"fee_structure":34,"financing_available":52,"free_estimates":52,"satisfaction_guarantee":34},26,"Air Conditioning & Heating","\u003Cul>\u003Cli>Air Duct Cleaning\u003C\u002Fli>\u003Cli>Ductless Mini-Split Installation\u003C\u002Fli>\u003Cli>HVAC System Maintenance\u003C\u002Fli>\u003Cli>HVAC System Repair, Installation, and Replacement\u003C\u002Fli>\u003Cli>Indoor Air Quality Solutions\u003C\u002Fli>\u003Cli>Maintenance Programs\u003C\u002Fli>\u003Cli>Thermostat Installation, Repair, and Replacement\u003C\u002Fli>\u003Cli>Zoning Systems\u003C\u002Fli>\u003C\u002Ful>","L.15525","980-252-8901","888-899-7635",[61],{"city_id":62,"display_name":8,"url_name":6,"state_code":16,"state_name":63},22,"North Carolina",[],[],{"phone":18,"email":21,"website":34,"short_desc":26,"long_desc":19,"ext_desc":19,"best_pick_text":28,"services_offered":40,"services_not_offered":41,"specializations":19,"minimum_job":19,"warranty":42,"license_number":57,"awards_certifications":19,"organizations":19,"company_history":44,"distinctions":19,"employee_information":45,"product_information":19,"additional_information":46,"quote":67,"quote_name":68,"quote_title":69},"\"We are industry leaders that our local communities have grown to depend on. We aim to be helpful, delivering convenience, peace of mind, and maximum value for our customers.\"","Craig Canella","General Manager",{"total_testimonial_count":48,"avg_score":47,"testimonial_count_5_star":49,"testimonial_count_4_star":50,"testimonial_count_3_star":51,"testimonial_count_2_star":51,"testimonial_count_1_star":37},{"name":68,"title":69,"text":67},[73,77,81,85,89,93],{"name":74,"title":75,"text":40,"order":76},"services_offered","Services Offered",0,{"name":78,"title":79,"text":41,"order":80},"services_not_offered","Services Not Offered",1,{"name":82,"title":83,"text":42,"order":84},"warranty","Warranty",4,{"name":86,"title":87,"text":44,"order":88},"company_history","Company History",7,{"name":90,"title":91,"text":45,"order":92},"employee_information","Employee Information",9,{"name":94,"title":95,"text":46,"order":37},"additional_information","Additional Information",[97],{"question":98,"answer":99},"What services does Ace Hardware Home Services offer?","Ace Hardware Home Services offers residential HVAC services: system maintenance, installation, replacement, thermostats, ductless mini-splits, indoor air quality solutions, and zoning systems. Plumbing services and maintenance plans are also provided. Please note, the company does not offer air duct or dryer vent cleaning, 24\u002F7 emergency services, or septic tank services.",{"category":5,"city":6,"company":7},{"contractorId":11,"zipCount":88,"cities":102,"states":109,"coordinates":110,"center":139,"hasCoordinates":22,"locationSlug":6},[103,104,105,106,107,108],"Cornelius","Davidson","Denver","Huntersville","Mooresville","Stanley",[16],[111,115,119,123,127,131,135],{"lat":112,"lng":113,"zip":114,"city":103,"state":16},35.4733,-80.8726,"28031",{"lat":116,"lng":117,"zip":118,"city":104,"state":16},35.4858,-80.794,"28036",{"lat":120,"lng":121,"zip":122,"city":105,"state":16},35.4837,-80.9898,"28037",{"lat":124,"lng":125,"zip":126,"city":106,"state":16},35.4011,-80.8695,"28078",{"lat":128,"lng":129,"zip":130,"city":107,"state":16},35.5774,-80.8226,"28115",{"lat":132,"lng":133,"zip":134,"city":107,"state":16},35.584,-80.8685,"28117",{"lat":136,"lng":137,"zip":138,"city":108,"state":16},35.3516,-81.0959,"28164",{"lat":140,"lng":141},35.479557142857146,-80.90184285714285,{"reviews":143,"rating":47,"userRatingCount":199},[144,157,167,178,188],{"name":145,"rating":146,"text":147,"originalText":150,"authorAttribution":151,"relativePublishTimeDescription":155,"publishTime":156},"places\u002FChIJmQqwj-02UYgR4BNiREeJpAU\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT2sxR0xVbHVlRlJYZGxsSWFHWlRjbE0yVGpKU00zYxAB",5,{"text":148,"languageCode":149},"We had a great experience! We had an emergency with our AC, and they were able to send a technician the very same day. They got our system back up and running quickly, which was such a relief.\nOur technician, Michael Prince, was professional, efficient, and extremely thorough. He took the time to explain the problem, showed me exactly what was wrong, and answered all of my questions. Best of all, he was able to repair the AC during that visit, so we didn’t have to wait for a follow-up appointment.\nOur system has been running perfectly ever since. I highly recommend their service for their prompt response, excellent communication, and quality workmanship!","en",{"text":148,"languageCode":149},{"displayName":152,"uri":153,"photoUri":154},"Kirsten Morin","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F106138718693127447298\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa-\u002FALV-UjWTiie5ukmTCp6dVrYWndjkWx2U9HLvt1y0_e_J8R-b-H2N_cnBAQ=s128-c0x00000000-cc-rp-mo","3 months ago","2026-07-13T13:21:17.836147094Z",{"name":158,"rating":146,"text":159,"originalText":161,"authorAttribution":162,"relativePublishTimeDescription":155,"publishTime":166},"places\u002FChIJmQqwj-02UYgR4BNiREeJpAU\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT20xYWRUTnpaVnBwVVhKdmVtRlJVMVV5UW05Q1VrRRAB",{"text":160,"languageCode":149},"These guys are AWESOME.  Keilen came out and did his best with my 24 year old unit.  End of the day, the handler motor and a relay are dead.  Too much money to fix it for its age.  Keilen was polite and very knowledgeable.  I’ll always deal with these guys.",{"text":160,"languageCode":149},{"displayName":163,"uri":164,"photoUri":165},"Joe Jones","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F104255839418460008571\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa\u002FACg8ocL3lRqRT3rgF3AucaBgrDrI4w0bbtLnReSe6fsJw6ohvkP1=s128-c0x00000000-cc-rp-mo","2026-07-08T21:28:22.348998865Z",{"name":168,"rating":146,"text":169,"originalText":171,"authorAttribution":172,"relativePublishTimeDescription":176,"publishTime":177},"places\u002FChIJmQqwj-02UYgR4BNiREeJpAU\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT21oak5uWnBTMEZSUmtwcFl6WmxSV1ZqTkhKalQwRRAB",{"text":170,"languageCode":149},"Samuel Gentry was the service technician that came to my home. He was amazing! He was so knowledgeable and explained everything I. A way they was easy to understand. I would recommend Ace Hardware to my family and my friends. You won’t be disappointed. It was very obvious that they are not about the money, they are about providing you with their service.\n\nI’ve had a lot of people over the years work on my heating and air units and no one compared to Samuel. Give him a call their pricing is very reasonable.",{"text":170,"languageCode":149},{"displayName":173,"uri":174,"photoUri":175},"Deborah Thompson","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F111299967616484056039\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa\u002FACg8ocIB23pSK_izO1tIVa3Ha5fnjHcaA6586dm8Fx8AaJBSlAjaDg=s128-c0x00000000-cc-rp-mo","4 months ago","2026-06-16T20:53:34.009172976Z",{"name":179,"rating":146,"text":180,"originalText":182,"authorAttribution":183,"relativePublishTimeDescription":155,"publishTime":187},"places\u002FChIJmQqwj-02UYgR4BNiREeJpAU\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT21SVVUzcE1RemRpYkZGdGJYRm5WVzl0UlhoME5rRRAB",{"text":181,"languageCode":149},"Reece and his partner were absolutely awesome.  They were professional and very knowledgeable.  They gave me an in depth explanation of what they did and asked if I had question….i have dealt with the staff of Ace\u002FCanella and I have been so please…will not use anyone else and always recommend Ave for any home services..",{"text":181,"languageCode":149},{"displayName":184,"uri":185,"photoUri":186},"Tammi Jacobs","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F111464795382671286226\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa\u002FACg8ocIM1mO4askjEOz7iYOqvwJ9VB7SQ1QrkxNhBeDtzHUPRH8G9Q=s128-c0x00000000-cc-rp-mo","2026-07-10T20:40:12.018009980Z",{"name":189,"rating":146,"text":190,"originalText":192,"authorAttribution":193,"relativePublishTimeDescription":197,"publishTime":198},"places\u002FChIJmQqwj-02UYgR4BNiREeJpAU\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT2sxbWRtZFhOVWc0TlhKUWIybG9SV1Y0Y21jd2ExRRAB",{"text":191,"languageCode":149},"Victore Hammett did me a big favor today! He found a serious installation error made by my builder when my HVAC system was installed 3 years ago. There was hidden damage concealed behind a panel that clearly indicates the unit was DROPPED, inflicting severe structural damage. There was a huge gap between the blower unit and the heat exchanger. Victore's photo evidence was exactly what I needed to pursue a remedy with the builder.  ACE Home Services is highly recommended!",{"text":191,"languageCode":149},{"displayName":194,"uri":195,"photoUri":196},"Randakk","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F102163486067402137161\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa-\u002FALV-UjVO_IBcfVcdKOxEtxsypT89kMum8zvMIVQ6EY-7gdCH_HVsKdM=s128-c0x00000000-cc-rp-mo-ba4","6 months ago","2026-04-21T20:38:16.890700265Z",2040]