[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"resolve-air-conditioning-and-heating\u002Fboston\u002Fheritage-home-service":3,"legacy-company-air-conditioning-and-heating-boston-heritage-home-service":9,"service-area-1196-boston":5319,"google-reviews-ChIJAQDQ_7hR4okRYVtebKQrbXw":5557},{"type":4,"category":5,"city":6,"company":7,"cityName":8},"company","air-conditioning-and-heating","boston","heritage-home-service","Boston",{"contractor":10,"categories":37,"cities":76,"testimonials":80,"sd_testimonials":5289,"testimonial_count":49,"info":5290,"rating":5294,"quote":5295,"additional_info":5296,"faqs":5314,"context":5318},{"contractor_id":11,"display_name":12,"url_name":7,"company_logo":13,"street_address":14,"address_locality":15,"address_region":16,"postal_code":17,"phone":18,"phone_organic":19,"phone_ppc":20,"email":21,"has_email":22,"legal_entity_name":23,"work_hours":24,"google_reviews_enabled":22,"google_place_id":25,"short_desc":26,"long_desc":27,"ext_desc":28,"review_summary":29,"best_pick_text":30,"hero_image":19,"hero_image_2x":19,"hero_image_3x":19,"has_liability":22,"workers_compensation":31,"signing_date":32,"meta_title":33,"meta_description":34,"canonical_url":35,"live_ppc_phone":36},1196,"Heritage Home Service","assets\u002Fcompanylogo\u002F1196\u002F34f83196-90a2-4db9-ae2a-b7db0ca77238.jpg","2550 Main Street","Tewksbury","MA","01876","617-612-6614","","888-503-5631","onlineservice@justcallheritage.com, webleads@bestpickreports.com",true,"Heritage Plumbing, Heating, Cooling and Electrical","{\"Mo\":\"6:00 am - 12:00 am\",\"Tu\":\"6:00 am - 12:00 am\",\"We\":\"6:00 am - 12:00 am\",\"Th\":\"6:00 am - 12:00 am\",\"Fr\":\"6:00 am - 12:00 am\",\"Sa\":\"6:00 am - 12:00 am\",\"Su\":\"6:00 am - 12:00 am\",\"IsPopulated\":true}","ChIJAQDQ_7hR4okRYVtebKQrbXw","Our goal is for every job to be performed extremely well by friendly, considerate, highly trained professionals. That's why so many of our customers say, 'We love your people.'\u003C\u002Fp>Heritage Home Service installs, maintains, and repairs plumbing fixtures and water heaters for residential customers.","\u003Cp>To help ensure your health and that of our field technicians, we will take the following precautionary measures before and during our visit:\r\n\u003C\u002Fp>","\u003Cp>\u003Cstrong>Contact-Free Service Call\u003C\u002Fstrong>\u003Cbr \u002F>\r\nWe will implement a \"Contact-Free\" service whenever possible. This simply means we will not have face to face contact. We will still book the call as normal and we interact via phone. During our 30 min call ahead, we will set the agenda for the call and answer any questions you may have. We will ask if there is an alternative method to access your equipment (ex.Bulkhead, back door, garage, etc.).We will determine the best method of communication for you (email, text, phone call) and we will communicate with you during the service, providing you options (when applicable) via this method. Once the call is completed, we will email your invoice. This invoice will include a link for the option to pay online. If you must pay via check, we will work together to determine where to leave your check.\u003C\u002Fp>\r\n\u003Cp>If a Contact-Free Service Call is not possible, we continue to follow the following process:\r\n\u003C\u002Fp>\r\n\u003Cp>\u003Cstrong>Limited Contact Service Call\u003C\u002Fstrong>\u003Cbr \u002F>\r\nWe will kindly refrain from shaking your hand. We will do our best to maintain a distance of at least 6 feet, as per the CDC recommendation. We will put on new rubber gloves and clean shoe covers for each home we visit and throw them away when we are done We will not hand out business cards. We will wipe the surface of our tablet with a disinfecting wipe before asking you to sign for work to be done.  Alternatively, the technician can send an email to you while still on-site, with a description of the work to be done and the total amount due.  You can send a reply email from your phone giving approval for the work. We will wipe off your thermostat and or any other surface we touch. We will clean our hands before and after every visit. If you have any special requests, please don't hesitate to communicate with our Customer Service team ahead of your scheduled service. \u003C\u002Fp>","A selection of  homeowner reviews:","11th year as a Best Pick","V","2015-04-28T00:00:00.000Z","Heritage Home Service - Heating & Air Conditioning Reviews in Boston | Best Pick Reports","Best Pick Reports recommends Heritage Home Service, a top-rated heating and air conditioning company in Boston. All Best Pick companies are backed by our guarantee, so call today!","\u002Fair-conditioning-and-heating\u002Fboston\u002Fheritage-home-service",null,[38,57,67],{"category_id":39,"display_name":40,"url_name":41,"friendly_name":40,"services_offered":42,"services_not_offered":36,"specializations":36,"minimum_job":36,"warranty":43,"license_number":44,"awards_certifications":36,"organizations":36,"company_history":45,"distinctions":36,"employee_information":46,"product_information":36,"additional_information":47,"areas_served":36,"short_desc":26,"best_pick_text":30,"review_summary":29,"phone":18,"phone_organic":36,"phone_ppc":20,"live_ppc_phone":36,"avg_rating":48,"review_count":49,"total_5_stars":50,"total_4_stars":51,"total_3_stars":52,"total_2_stars":53,"total_1_stars":54,"fsr_owners_managers":36,"fsr_products_services":36,"fsr_insurance":36,"fsr_warranties":36,"fsr_company_history":36,"fsr_awards_memberships":36,"availability":36,"fee_structure":55,"financing_available":56,"free_estimates":22,"satisfaction_guarantee":36},11,"Plumbers","plumbers","\u003Cul>\u003Cli>Plumbing Repair, Installation, and Replacement\u003C\u002Fli>\u003Cli>Drain Cleaning Services\u003C\u002Fli>\u003Cli>Sewer Line Repair and Replacement\u003C\u002Fli>\u003Cli>Water Heater Repair, Installation, and Replacement\u003C\u002Fli>\u003Cli>Bathroom Plumbing Services\u003C\u002Fli>\u003Cli>Preventive Plumbing Maintenance\u003C\u002Fli>\u003C\u002Ful>","\u003Cul>\u003Cli>1-year warranty on service and installation\u003C\u002Fli>\u003C\u002Ful>","4198","The second-generation, family-owned-and-operated company was founded in 1986.","\u003Cul>\u003Cli>Wear Uniforms\u003C\u002Fli>\u003C\u002Ful>","Heritage Home Service sells and services many brands, including KOHLER and Generac.",4.9,4517,4226,172,23,15,81,"\u003Cul>\u003Cli>A dispatch fee of $89 is charged if no work is performed\u003C\u002Fli>\u003C\u002Ful>",false,{"category_id":58,"display_name":59,"url_name":60,"friendly_name":59,"services_offered":61,"services_not_offered":62,"specializations":36,"minimum_job":36,"warranty":43,"license_number":63,"awards_certifications":36,"organizations":36,"company_history":45,"distinctions":36,"employee_information":46,"product_information":36,"additional_information":47,"areas_served":36,"short_desc":64,"best_pick_text":30,"review_summary":29,"phone":65,"phone_organic":36,"phone_ppc":66,"live_ppc_phone":36,"avg_rating":48,"review_count":49,"total_5_stars":50,"total_4_stars":51,"total_3_stars":52,"total_2_stars":53,"total_1_stars":54,"fsr_owners_managers":36,"fsr_products_services":36,"fsr_insurance":36,"fsr_warranties":36,"fsr_company_history":36,"fsr_awards_memberships":36,"availability":36,"fee_structure":55,"financing_available":56,"free_estimates":22,"satisfaction_guarantee":36},19,"Electricians","electricians","\u003Cul>\u003Cli>Electrical Repair Services\u003C\u002Fli>\u003Cli>Service Panel Upgrades\u003C\u002Fli>\u003Cli>Generator Installation\u003C\u002Fli>\u003Cli>Electrical Installation Services\u003C\u002Fli>\u003Cli>Electrical Maintenance\u003C\u002Fli>\u003Cli>Switch Installation\u003C\u002Fli>\u003C\u002Ful>","The company does not service or install solar or geothermal systems.","1?0?0?1?3?9","Our goal is for every job to be performed extremely well by friendly, considerate, highly trained professionals. That's why so many of our customers say, 'We love your people.'\u003C\u002Fp>Heritage Home Service performs the installation, maintenance, and repair of electrical equipment for residential customers.","617-658-1813","617-533-0658",{"category_id":68,"display_name":69,"url_name":5,"friendly_name":69,"services_offered":70,"services_not_offered":71,"specializations":36,"minimum_job":36,"warranty":72,"license_number":36,"awards_certifications":36,"organizations":36,"company_history":45,"distinctions":36,"employee_information":46,"product_information":36,"additional_information":47,"areas_served":36,"short_desc":73,"best_pick_text":30,"review_summary":29,"phone":74,"phone_organic":36,"phone_ppc":75,"live_ppc_phone":36,"avg_rating":48,"review_count":49,"total_5_stars":50,"total_4_stars":51,"total_3_stars":52,"total_2_stars":53,"total_1_stars":54,"fsr_owners_managers":36,"fsr_products_services":36,"fsr_insurance":36,"fsr_warranties":36,"fsr_company_history":36,"fsr_awards_memberships":36,"availability":36,"fee_structure":55,"financing_available":56,"free_estimates":22,"satisfaction_guarantee":36},26,"Air Conditioning & Heating","\u003Cul>\u003Cli>Boilers\u003C\u002Fli>\u003Cli>Air Duct Cleaning\u003C\u002Fli>\u003Cli>Ductless Mini-Split Installation\u003C\u002Fli>\u003Cli>Furnace Repair, Installation, and Replacement\u003C\u002Fli>\u003Cli>HVAC System Repair, Installation, and Replacement\u003C\u002Fli>\u003Cli>Maintenance Programs\u003C\u002Fli>\u003Cli>Zoning Systems\u003C\u002Fli>\u003C\u002Ful>","The company does not clean air ducts or service or install solar or geothermal systems.","\u003Cul>\u003Cli>1-year workmanship and installation warranty\u003C\u002Fli>\u003Cli>5-year and 10-year parts and labor warranties\u003C\u002Fli>\u003Cli>5-year warranty on heat exchangers and compressors\u003C\u002Fli>\u003C\u002Ful>","Our goal is for every job to be performed extremely well by friendly, considerate, highly trained professionals. That's why so many of our customers say, 'We love your people.'\u003C\u002Fp>Heritage Home Service maintains, repairs, and installs furnaces, boilers, central air conditioning systems, and ductless air conditioning systems.","617-274-0705","617-420-0713",[77],{"city_id":78,"display_name":8,"url_name":6,"state_code":16,"state_name":79},13,"Massachusetts",[81,89,96,102,106,109,113,116,119,123,127,130,137,143,146,152,157,161,166,172,178,181,186,189,193,197,200,204,208,212,218,221,226,229,233,236,241,244,248,251,254,258,260,263,268,274,277,283,287,289,292,296,298,302,306,310,314,317,320,323,328,331,335,338,343,346,350,353,357,360,365,368,372,376,379,382,384,387,391,393,396,399,403,408,412,419,423,428,432,435,439,443,448,452,456,460,465,468,473,476,480,483,488,490,493,497,499,502,504,507,510,515,518,523,525,530,533,537,540,544,547,552,555,558,561,566,569,573,576,580,583,587,590,593,596,599,601,604,606,608,610,613,616,620,623,626,629,632,635,638,641,643,646,650,653,655,659,662,666,671,675,679,681,687,690,694,696,701,704,708,711,715,718,722,725,728,730,733,736,738,741,744,747,750,753,756,760,763,765,768,770,772,774,776,779,782,786,789,793,798,801,805,809,813,817,821,823,826,828,830,834,836,840,842,846,849,853,855,860,863,867,870,873,876,880,884,888,890,893,895,897,900,902,905,908,911,914,917,920,922,924,927,930,933,936,939,941,943,946,949,952,954,957,959,962,964,967,971,973,976,980,985,988,994,997,1000,1003,1007,1010,1012,1015,1018,1022,1026,1028,1031,1034,1039,1042,1046,1049,1052,1055,1058,1061,1064,1067,1069,1071,1077,1079,1083,1085,1089,1091,1095,1098,1101,1104,1107,1109,1114,1116,1119,1122,1125,1129,1132,1135,1138,1140,1142,1144,1146,1149,1152,1154,1157,1159,1162,1165,1168,1170,1173,1175,1178,1181,1183,1185,1187,1191,1194,1197,1200,1202,1206,1210,1213,1216,1218,1221,1223,1225,1231,1234,1238,1241,1245,1248,1251,1254,1257,1259,1262,1265,1268,1273,1275,1280,1283,1286,1289,1293,1295,1298,1301,1304,1307,1310,1313,1316,1318,1321,1323,1327,1331,1333,1336,1338,1340,1343,1345,1348,1351,1353,1356,1359,1362,1365,1368,1370,1374,1376,1379,1382,1384,1387,1390,1393,1395,1398,1401,1404,1406,1408,1411,1414,1417,1420,1423,1425,1429,1434,1436,1440,1443,1447,1450,1454,1456,1460,1463,1467,1469,1473,1475,1479,1481,1485,1488,1491,1493,1497,1499,1503,1505,1510,1514,1518,1521,1524,1526,1529,1532,1535,1538,1541,1545,1547,1550,1553,1556,1559,1562,1565,1567,1570,1573,1576,1578,1580,1582,1584,1587,1590,1593,1596,1599,1601,1604,1607,1610,1612,1614,1617,1620,1623,1625,1628,1631,1633,1635,1638,1641,1644,1647,1649,1652,1654,1656,1659,1662,1665,1668,1670,1672,1674,1677,1680,1683,1687,1692,1695,1699,1703,1707,1710,1714,1716,1719,1722,1724,1727,1729,1732,1737,1740,1743,1746,1751,1753,1757,1760,1764,1766,1769,1771,1773,1775,1777,1780,1782,1785,1788,1790,1793,1795,1799,1804,1809,1813,1818,1823,1826,1831,1835,1838,1842,1846,1850,1854,1857,1859,1863,1866,1868,1871,1874,1877,1879,1882,1885,1887,1892,1894,1898,1901,1905,1908,1911,1913,1916,1919,1922,1925,1927,1930,1933,1935,1938,1940,1943,1946,1948,1950,1953,1956,1959,1962,1964,1968,1972,1974,1978,1984,1987,1989,1992,1996,2001,2005,2008,2014,2016,2020,2023,2026,2029,2033,2036,2039,2042,2045,2047,2049,2051,2053,2055,2058,2060,2064,2066,2069,2073,2075,2079,2081,2085,2088,2091,2094,2097,2099,2103,2105,2109,2112,2116,2118,2122,2124,2129,2132,2135,2137,2140,2143,2147,2149,2153,2155,2159,2161,2164,2167,2170,2173,2175,2177,2180,2182,2185,2187,2189,2193,2196,2199,2201,2203,2205,2208,2211,2214,2216,2219,2224,2227,2231,2234,2240,2242,2244,2246,2248,2253,2256,2260,2262,2266,2269,2273,2276,2279,2281,2283,2286,2288,2291,2294,2297,2300,2302,2305,2307,2310,2313,2315,2318,2321,2324,2327,2330,2333,2336,2338,2341,2344,2347,2350,2354,2358,2362,2365,2369,2372,2376,2379,2382,2386,2389,2393,2396,2400,2403,2407,2409,2412,2414,2418,2421,2425,2427,2431,2434,2438,2441,2445,2447,2452,2455,2459,2462,2465,2467,2471,2474,2479,2482,2486,2490,2494,2497,2501,2503,2506,2508,2512,2515,2519,2522,2526,2528,2532,2535,2538,2540,2543,2546,2550,2553,2555,2557,2559,2562,2565,2568,2571,2573,2576,2579,2582,2584,2586,2589,2592,2594,2596,2598,2600,2603,2605,2608,2611,2614,2617,2621,2623,2625,2628,2630,2632,2634,2636,2638,2641,2644,2647,2649,2651,2653,2655,2657,2659,2662,2665,2667,2669,2672,2674,2676,2679,2681,2685,2687,2690,2693,2696,2698,2701,2704,2707,2710,2713,2716,2718,2721,2723,2726,2729,2731,2734,2736,2739,2742,2745,2748,2751,2754,2757,2760,2763,2765,2768,2771,2774,2777,2780,2785,2787,2790,2792,2797,2799,2803,2805,2808,2811,2813,2815,2817,2819,2822,2825,2827,2830,2832,2834,2837,2840,2842,2845,2848,2851,2854,2857,2861,2865,2868,2870,2873,2878,2880,2882,2886,2888,2893,2896,2900,2902,2906,2910,2914,2916,2920,2922,2926,2928,2932,2934,2938,2940,2943,2945,2948,2951,2954,2957,2960,2962,2964,2966,2968,2971,2973,2975,2978,2980,2982,2984,2986,2988,2990,2993,2996,2999,3001,3004,3006,3008,3011,3014,3018,3021,3024,3027,3032,3034,3037,3041,3044,3048,3051,3055,3058,3062,3064,3066,3069,3072,3074,3079,3081,3085,3087,3090,3093,3096,3098,3100,3104,3106,3110,3112,3116,3119,3121,3124,3127,3129,3131,3135,3138,3142,3145,3149,3151,3154,3156,3161,3163,3168,3170,3174,3176,3180,3182,3186,3188,3192,3195,3199,3201,3205,3208,3210,3212,3214,3216,3219,3221,3223,3226,3228,3231,3233,3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S.","Merrimack","NH","2021-07-17T00:00:00.000Z",0,{"testimonial_id":90,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":91,"reviewer_name":92,"reviewer_city":93,"reviewer_state":86,"review_date":94,"verified":88,"pop_word_score":95,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15223","Excellent, fast, fast service at a fair price","John C.","Litchfield","2021-07-15T00:00:00.000Z",-39,{"testimonial_id":97,"contractor_id":11,"category_id":36,"city_id":36,"rating":98,"review_text":19,"reviewer_name":99,"reviewer_city":100,"reviewer_state":16,"review_date":94,"verified":88,"pop_word_score":101,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15615",2,"Ilana M.","Methuen",-50,{"testimonial_id":103,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":19,"reviewer_name":104,"reviewer_city":105,"reviewer_state":86,"review_date":94,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15616","Henry W.","Derry",{"testimonial_id":107,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":19,"reviewer_name":19,"reviewer_city":108,"reviewer_state":16,"review_date":94,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15617","Dunstable",{"testimonial_id":110,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":19,"reviewer_name":111,"reviewer_city":112,"reviewer_state":86,"review_date":94,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15618","Renee F.","North Hampton",{"testimonial_id":114,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":19,"reviewer_name":115,"reviewer_city":85,"reviewer_state":86,"review_date":94,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15619","Patricia B.",{"testimonial_id":117,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":19,"reviewer_name":19,"reviewer_city":118,"reviewer_state":16,"review_date":94,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15620","Wilmington",{"testimonial_id":120,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":19,"reviewer_name":121,"reviewer_city":122,"reviewer_state":86,"review_date":94,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15621","Judy N.","Rochester",{"testimonial_id":124,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":19,"reviewer_name":125,"reviewer_city":126,"reviewer_state":86,"review_date":94,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15622","Scott L.","Danville",{"testimonial_id":128,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":19,"reviewer_name":129,"reviewer_city":100,"reviewer_state":16,"review_date":94,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15623","Samantha H.",{"testimonial_id":131,"contractor_id":11,"category_id":36,"city_id":36,"rating":132,"review_text":133,"reviewer_name":134,"reviewer_city":135,"reviewer_state":86,"review_date":94,"verified":88,"pop_word_score":136,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"335157",1,"Well pump went out…quoted $6500 to fix…came out the next day and had no clue how to do it.  Told me to call Skillings who came out and fixed it immediately for $1100.  And Heritage charged me $189 for coming out twice…once to try to rip me off and then again to tell me they don’t know how to rip me off.  I want my $189 back and I will tell everyone I know not to use Heritage","Joe B.","Amherst",-125,{"testimonial_id":138,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":139,"reviewer_name":140,"reviewer_city":118,"reviewer_state":16,"review_date":141,"verified":88,"pop_word_score":142,"featured_review":132,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15224","First, I'd like to say \"Thanks, Guys!\" to Joe, Kevin and Josh who made me a very satisfied customer of Heritage.  That's an incredible accomplishment on their part.....as I am not easily impressed and I'm a stickler for excellence in product, installers and customer service.\nSo, secondly I'd like to say \"Thanks again, Guys!\"  All three of you deserve kudos for a job well done....exceeding my high expectations!!\nJoe, Kevin and Josh....give yourselves the \"pat on the back\" that I would have given you upon leaving my home...if it were not for Covid.\nYou guys were awesome!","Steven P.","2021-06-08T00:00:00.000Z",6,{"testimonial_id":144,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":19,"reviewer_name":19,"reviewer_city":105,"reviewer_state":86,"review_date":145,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15624","2021-06-04T00:00:00.000Z",{"testimonial_id":147,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":148,"reviewer_name":149,"reviewer_city":150,"reviewer_state":86,"review_date":151,"verified":88,"pop_word_score":132,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15225","We are very happy that we contracted with Heritage....","Kathleen L.","Franklin","2021-06-03T00:00:00.000Z",{"testimonial_id":153,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":19,"reviewer_name":154,"reviewer_city":155,"reviewer_state":86,"review_date":156,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15625","Annmarie S.","Hampton","2021-06-02T00:00:00.000Z",{"testimonial_id":158,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":19,"reviewer_name":159,"reviewer_city":155,"reviewer_state":86,"review_date":160,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15626","Bob T.","2021-05-31T00:00:00.000Z",{"testimonial_id":162,"contractor_id":11,"category_id":36,"city_id":36,"rating":163,"review_text":19,"reviewer_name":19,"reviewer_city":164,"reviewer_state":86,"review_date":165,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15627",4,"Nashua","2021-05-30T00:00:00.000Z",{"testimonial_id":167,"contractor_id":11,"category_id":36,"city_id":36,"rating":168,"review_text":19,"reviewer_name":169,"reviewer_city":170,"reviewer_state":86,"review_date":165,"verified":88,"pop_word_score":171,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15628",3,"Daniel N.","Pittsfield",-15,{"testimonial_id":173,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":174,"reviewer_name":175,"reviewer_city":176,"reviewer_state":86,"review_date":177,"verified":88,"pop_word_score":132,"featured_review":132,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15226","Technician arrived timely. 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services with full explanations of every step of my repair. Very friendly and knowledgeable staff.","2020-04-29T00:00:00.000Z",{"testimonial_id":2355,"contractor_id":11,"category_id":36,"city_id":36,"rating":132,"review_text":19,"reviewer_name":2356,"reviewer_city":2357,"reviewer_state":86,"review_date":2353,"verified":88,"pop_word_score":203,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"335194","Dennis D.","Mont Vernon",{"testimonial_id":2359,"contractor_id":11,"category_id":36,"city_id":36,"rating":163,"review_text":2360,"reviewer_name":2361,"reviewer_city":266,"reviewer_state":86,"review_date":2353,"verified":88,"pop_word_score":217,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15372","Overpriced","Kathy R.",{"testimonial_id":2363,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":19,"reviewer_name":2364,"reviewer_city":402,"reviewer_state":86,"review_date":2353,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"335195","Stephen G.",{"testimonial_id":2366,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":2367,"reviewer_name":2368,"reviewer_city":301,"reviewer_state":16,"review_date":2353,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15373","Evan Crowley, the plumbing technician was polite, knowledgable and a true professional. He was able to troubleshoot a mysterious plumbing issue which had vexed us for a long time and then successfully resolved the issue to our satisfaction! Who wants anything more from a plumbing expert!","Binod R.",{"testimonial_id":2370,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":19,"reviewer_name":2371,"reviewer_city":451,"reviewer_state":86,"review_date":2353,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"335196","Scott M.",{"testimonial_id":2373,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":2374,"reviewer_name":2375,"reviewer_city":2268,"reviewer_state":16,"review_date":2353,"verified":88,"pop_word_score":98,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15374","Angel did a great job. Would recommend him and Heritage","Ken Y.",{"testimonial_id":2377,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":2378,"reviewer_name":319,"reviewer_city":295,"reviewer_state":16,"review_date":2353,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15375","Have used them several times and found their service to be very good.",{"testimonial_id":2380,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":19,"reviewer_name":2381,"reviewer_city":1128,"reviewer_state":16,"review_date":2353,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"16155","Tim O.",{"testimonial_id":2383,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":2384,"reviewer_name":2385,"reviewer_city":228,"reviewer_state":86,"review_date":2353,"verified":88,"pop_word_score":132,"featured_review":132,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15376","I find all the technicians very courteous, helpful and believe I can trust them when making recommendations.","Walter Z.",{"testimonial_id":2387,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":19,"reviewer_name":2388,"reviewer_city":926,"reviewer_state":86,"review_date":2353,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"16156","Jeri F.",{"testimonial_id":2390,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":2391,"reviewer_name":19,"reviewer_city":2392,"reviewer_state":86,"review_date":2353,"verified":88,"pop_word_score":132,"featured_review":132,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15377","Extremely professional and helpful.  Andy showed up when he said he would and took care of everything very quickly.","Atkinson",{"testimonial_id":2394,"contractor_id":11,"category_id":36,"city_id":36,"rating":163,"review_text":19,"reviewer_name":2395,"reviewer_city":247,"reviewer_state":86,"review_date":2353,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"16157","Edward N.",{"testimonial_id":2397,"contractor_id":11,"category_id":36,"city_id":36,"rating":98,"review_text":2398,"reviewer_name":2399,"reviewer_city":15,"reviewer_state":16,"review_date":2353,"verified":88,"pop_word_score":551,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15378","They drastically overcharged me on a simple hot heater installation that even one of the owners agreed that they did!  I have brought my situation to the Attorney General's Office.","Christine B.",{"testimonial_id":2401,"contractor_id":11,"category_id":36,"city_id":36,"rating":163,"review_text":19,"reviewer_name":2402,"reviewer_city":721,"reviewer_state":16,"review_date":2353,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"16158","Corene S.",{"testimonial_id":2404,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":2405,"reviewer_name":2406,"reviewer_city":216,"reviewer_state":86,"review_date":2353,"verified":88,"pop_word_score":132,"featured_review":132,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15379","Fast, reliable and always very professional work. Why would I use anyone else?","Gary L.",{"testimonial_id":2408,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":19,"reviewer_name":628,"reviewer_city":266,"reviewer_state":86,"review_date":2353,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"16159",{"testimonial_id":2410,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":2411,"reviewer_name":528,"reviewer_city":390,"reviewer_state":16,"review_date":2353,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15380","They do good work and in a timely fashion.  I had quotes of waiting 6-8 weeks to do the job they came that week and came back for the town inspection",{"testimonial_id":2413,"contractor_id":11,"category_id":36,"city_id":36,"rating":98,"review_text":19,"reviewer_name":19,"reviewer_city":276,"reviewer_state":86,"review_date":2353,"verified":88,"pop_word_score":101,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"16160",{"testimonial_id":2415,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":2416,"reviewer_name":2417,"reviewer_city":247,"reviewer_state":86,"review_date":2353,"verified":88,"pop_word_score":418,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15381","Heritage has always done excellent work, and on this visit, they protected themselves and us, completed the work very professionally and I liked the discounts that were offered.","Rich B.",{"testimonial_id":2419,"contractor_id":11,"category_id":36,"city_id":36,"rating":163,"review_text":19,"reviewer_name":2420,"reviewer_city":185,"reviewer_state":86,"review_date":2353,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"16161","Rae W.",{"testimonial_id":2422,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":2423,"reviewer_name":2424,"reviewer_city":180,"reviewer_state":16,"review_date":2353,"verified":88,"pop_word_score":132,"featured_review":132,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15382","I already have recommended Heritage Plumbing to a friend and she was very pleased with the service.","Gerald L.",{"testimonial_id":2426,"contractor_id":11,"category_id":36,"city_id":36,"rating":132,"review_text":19,"reviewer_name":19,"reviewer_city":118,"reviewer_state":16,"review_date":2353,"verified":88,"pop_word_score":203,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"16162",{"testimonial_id":2428,"contractor_id":11,"category_id":36,"city_id":36,"rating":132,"review_text":2429,"reviewer_name":2430,"reviewer_city":281,"reviewer_state":16,"review_date":2353,"verified":88,"pop_word_score":1113,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15383","I've had work done with Heritage before and was very happy with it however, I'm not sure I'll go through them again. I feel as though they tried to take advantage of my lack of knowledge. The project manager was very pushy when it came time to sign the quote (which was three times higher than any other quote I got) and became annoyed with me when I was apprehensive to sign it.","Stacy T.",{"testimonial_id":2432,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":19,"reviewer_name":2433,"reviewer_city":1220,"reviewer_state":86,"review_date":2353,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"16163","Debra A.",{"testimonial_id":2435,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":2436,"reviewer_name":2437,"reviewer_city":228,"reviewer_state":86,"review_date":2353,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15384","They have been taking care of my heating and plumbing for over 20 years and I have never been unhappy with their work.","Kerry B.",{"testimonial_id":2439,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":19,"reviewer_name":2440,"reviewer_city":513,"reviewer_state":86,"review_date":2353,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"16164","Gloria P.",{"testimonial_id":2442,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":2443,"reviewer_name":2444,"reviewer_city":100,"reviewer_state":16,"review_date":2353,"verified":88,"pop_word_score":132,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15385","Excellent job, both plumbers were polite and informant.","Frank R.",{"testimonial_id":2446,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":19,"reviewer_name":740,"reviewer_city":105,"reviewer_state":86,"review_date":2353,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"16165",{"testimonial_id":2448,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":2449,"reviewer_name":2450,"reviewer_city":2451,"reviewer_state":86,"review_date":2353,"verified":88,"pop_word_score":132,"featured_review":132,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15386","The service was great, the tech was very knowledgeable and helpful.","Jesus R.","Milton",{"testimonial_id":2453,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":19,"reviewer_name":2454,"reviewer_city":482,"reviewer_state":16,"review_date":2353,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"16166","Richard C.",{"testimonial_id":2456,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":2457,"reviewer_name":19,"reviewer_city":2458,"reviewer_state":86,"review_date":2353,"verified":88,"pop_word_score":132,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15387","Heritage are the best one to call for any plumbing needs.","Pinardville",{"testimonial_id":2460,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":19,"reviewer_name":2461,"reviewer_city":164,"reviewer_state":86,"review_date":2353,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"16167","Laura B.",{"testimonial_id":2463,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":2464,"reviewer_name":699,"reviewer_city":700,"reviewer_state":16,"review_date":2353,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15388","Good work. On time!",{"testimonial_id":2466,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":19,"reviewer_name":1389,"reviewer_city":155,"reviewer_state":86,"review_date":2353,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"16168",{"testimonial_id":2468,"contractor_id":11,"category_id":36,"city_id":36,"rating":163,"review_text":2469,"reviewer_name":2470,"reviewer_city":276,"reviewer_state":86,"review_date":2353,"verified":88,"pop_word_score":132,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15389","Courteous and professional team","Charles F.",{"testimonial_id":2472,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":19,"reviewer_name":2473,"reviewer_city":707,"reviewer_state":16,"review_date":2353,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"16169","Richard P.",{"testimonial_id":2475,"contractor_id":11,"category_id":36,"city_id":36,"rating":132,"review_text":2476,"reviewer_name":2477,"reviewer_city":196,"reviewer_state":86,"review_date":2353,"verified":88,"pop_word_score":2478,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15390","Hired you for two issues. The first was to unclog a basement sink on the 21st. The plumber discovered an unforeseen issue therefore we decided to remove the sink and cap the lines. He claimed that there was no one around that could help him remove the old sink. When I asked if they could come back when they had additional bodies I was told it would cost me the visit. He then recommended I call someone else to have it removed. I let that go...\nSecond, I had scheduled boiler maintenance for this Friday yet I got a call from Bob yesterday morning saying he's on his way. I had to juggle around a few meetings but able to accommodate. The boiler is in good shape but he didn't hesitate to tell me about all the issues he saw in the basement from plumbing to electrical to HVAC. He was prepared to quote out a plethora of items that would have cost me thousands of dollars. He also performed maintenance on the 4 year-old water heater that the plumber from the week before forgot to do. While going through the list of recommendations he mentioned a few times that he's not selling me and that he used to be a property manager. I hired him for boiler maintenance - not a full blown out inspection with a laundry list of 'not-so-critical' things he feels should be taken care of. What really drove me to write this comment is what he did with the rusty water he drained from the boiler. Instead of walking out to the street to dump it like I do and other service guys have done in the past he simply dumped it onto my back lawn. I take great care in my lawn and spend much time fertilizing, mowing, trimming, removing weeds, etc. Now I have a patch of grass that has been killed by the drainage that needs attention. For someone claiming to have been a property manager I'm surprised to see such neglect and disrespect to my property.","Chris T.",-149,{"testimonial_id":2480,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":19,"reviewer_name":2481,"reviewer_city":196,"reviewer_state":86,"review_date":2353,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"16170","Frances W.",{"testimonial_id":2483,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":2484,"reviewer_name":2485,"reviewer_city":286,"reviewer_state":16,"review_date":2353,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15391","In and out very quickly  Like a good Bank Robbery  just kidding !","Judy D.",{"testimonial_id":2487,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":19,"reviewer_name":2488,"reviewer_city":2489,"reviewer_state":16,"review_date":2353,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"16171","Merrill C.","Merrimac",{"testimonial_id":2491,"contractor_id":11,"category_id":36,"city_id":36,"rating":168,"review_text":2492,"reviewer_name":2493,"reviewer_city":164,"reviewer_state":86,"review_date":2353,"verified":88,"pop_word_score":171,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15392","Well, my wife called the company about 2\u002F3 after the job was done.  We wanted an explanation of the bill And the amount.  As of this rating the approximately 7-10 days we HAVE NOT heard from ANYONE.  So, I’m going to give them the benefit for the moment they are busy. But, when a paying customer wants a call back to discuss a bill someone should have called back in 24 hours.  This rating will be updated soon.  Maybe with more information of the experience of this business dealing.","John G.",{"testimonial_id":2495,"contractor_id":11,"category_id":36,"city_id":36,"rating":168,"review_text":19,"reviewer_name":2496,"reviewer_city":196,"reviewer_state":86,"review_date":2353,"verified":88,"pop_word_score":171,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"16172","Ken W.",{"testimonial_id":2498,"contractor_id":11,"category_id":36,"city_id":36,"rating":163,"review_text":2499,"reviewer_name":2500,"reviewer_city":375,"reviewer_state":86,"review_date":2353,"verified":88,"pop_word_score":136,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15393","I feel that the discounted price of $299.00 (Approximately $150 per hour) is to expensive. I don't think I would pay $200 per hour at Heritage's regular pricing to service\u002Fclean a furnace. Tech arrived at 10:30am finished 12:30pm","Charles G.",{"testimonial_id":2502,"contractor_id":11,"category_id":36,"city_id":36,"rating":163,"review_text":19,"reviewer_name":19,"reviewer_city":464,"reviewer_state":86,"review_date":2353,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"16173",{"testimonial_id":2504,"contractor_id":11,"category_id":36,"city_id":36,"rating":163,"review_text":2505,"reviewer_name":1890,"reviewer_city":126,"reviewer_state":86,"review_date":2353,"verified":88,"pop_word_score":101,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15394","Quality staff in all ways, but It appears the facility inflates prices for basic repairs, example a cartridge repair to a shower, but it is called restructuring of faucet that made it over 300.00 dollars. I had my furnace cleaned for over 700.00 dollars based on price structuring.",{"testimonial_id":2507,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":19,"reviewer_name":1057,"reviewer_city":85,"reviewer_state":86,"review_date":2353,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"16174",{"testimonial_id":2509,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":2510,"reviewer_name":2511,"reviewer_city":791,"reviewer_state":16,"review_date":2353,"verified":88,"pop_word_score":98,"featured_review":132,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15395","They came on time and it was during the covid-19 crisis. 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The crew person came over and cleaned it.  He then says that I have a leak, and I know that the leak was not there before the crewperson arrived. He checks for more leaks and then says the water tank and boiler are leaking because of rust on the valve. He said that there is a leak in the water tank and that we would have to replace the whole tank instead of sealing the valve. He told me it cost 3500, which is ridiculous.","Donald K.",{"testimonial_id":3714,"contractor_id":11,"category_id":36,"city_id":36,"rating":168,"review_text":3715,"reviewer_name":1478,"reviewer_city":126,"reviewer_state":86,"review_date":3474,"verified":88,"pop_word_score":240,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15454","Overall I have been satisfied with their services, but several times I have not been happy with the results.  When I had my sump pump replaced, the technician put in a pipe which was not the correct size and I had water all over my basement floor.  My most recent experience was scary due to the fact that the technician announced that he smelled \"electrical\" when he opened the door to the basement.  He also sent me an invoice for a $5,000 water heater which I had not ordered.  Finally, I had put my feral cat in the breezeway during a vet visit and he was able to escape into the basement due to a hole in the floor which a technician had made under a carpet when he was working on a heater and never told me about.  Annual servicing of both my furnace and my central air has been satisfactory.   I hope these incidents explain why I hesitate to recommend this company to a friend.",{"testimonial_id":3717,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":3718,"reviewer_name":19,"reviewer_city":1816,"reviewer_state":86,"review_date":3474,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15455","They're very dependable.",{"testimonial_id":3720,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":3721,"reviewer_name":3722,"reviewer_city":15,"reviewer_state":16,"review_date":3474,"verified":88,"pop_word_score":132,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15456","I am very pleased with the service from Heritage.","Cynthia B.",{"testimonial_id":3724,"contractor_id":11,"category_id":36,"city_id":36,"rating":163,"review_text":3725,"reviewer_name":3726,"reviewer_city":266,"reviewer_state":86,"review_date":3474,"verified":88,"pop_word_score":101,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15457","Recommended quotes still seem pretty expensive even with a so called discount","Neil E.",{"testimonial_id":3728,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":3729,"reviewer_name":875,"reviewer_city":451,"reviewer_state":86,"review_date":3474,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15458","Heritage Plumbing, Heating, Cooling and Electrical is the only company we use for these services. We pay a monthly fee toward the annual mechanicals inspection and Heritage always calls in a timely manner to schedule the inspections.",{"testimonial_id":3731,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":3732,"reviewer_name":3733,"reviewer_city":105,"reviewer_state":86,"review_date":3474,"verified":88,"pop_word_score":98,"featured_review":132,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15459","Heritage Plumbing, Heating, Cooling and Electric is an excellent company.  They are always on time, the quotes are accurate, they do excellent work.  I would recommend them to all of my friends, and I have.","D.B.",{"testimonial_id":3735,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":3736,"reviewer_name":1048,"reviewer_city":228,"reviewer_state":86,"review_date":3474,"verified":88,"pop_word_score":163,"featured_review":132,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15460","I have been using them for years now so they have came for numerous occasions. It has been a great experience every time! It is always top notch service. They are very professional and courteous!",{"testimonial_id":3738,"contractor_id":11,"category_id":36,"city_id":36,"rating":168,"review_text":3739,"reviewer_name":1502,"reviewer_city":196,"reviewer_state":86,"review_date":3474,"verified":88,"pop_word_score":240,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15461","They have different guys coming out each time instead of being consistent with one person.  They always try to sell me something that was not part of the deal. I feel they are just trying to get more money out of me each time they come to get the maintenance done.  They also are changing the way we have to pay.  I do not like the pressure or being frighted into buying more and I do not appreciate this. They need to send the same person each time with out trying to sell more to me when this is a maintenance check.",{"testimonial_id":3741,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":3742,"reviewer_name":3743,"reviewer_city":247,"reviewer_state":86,"review_date":3474,"verified":88,"pop_word_score":132,"featured_review":132,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15462","I appreciated that they took their shoes off and respected my home and did excellent work.","Jason R.",{"testimonial_id":3745,"contractor_id":11,"category_id":36,"city_id":36,"rating":163,"review_text":3746,"reviewer_name":19,"reviewer_city":164,"reviewer_state":86,"review_date":3474,"verified":88,"pop_word_score":217,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15463","I felt the cost was too much.",{"testimonial_id":3748,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":3749,"reviewer_name":134,"reviewer_city":1509,"reviewer_state":86,"review_date":3474,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15464","They frequently have available parts in their service van that facilitates the repairs.",{"testimonial_id":3751,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":3752,"reviewer_name":3753,"reviewer_city":272,"reviewer_state":86,"review_date":3474,"verified":88,"pop_word_score":98,"featured_review":132,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15465","Anytime I have had a problem with my systems or could not remember certain maintenance instructions, they have had no problem sending someone over to check the systems, clean them, and to reinstruct me on them, which I find invaluable in this day and age. 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Uniformly wonderful! They are really really good!",{"testimonial_id":3798,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":3799,"reviewer_name":19,"reviewer_city":496,"reviewer_state":86,"review_date":3781,"verified":88,"pop_word_score":98,"featured_review":132,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15474","The staff from Heritage always tells me when they are coming and arrives on time.  The the work is excellent, neat, and clean.  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The work is good and they are professional.  They are knowledgeable about the work.  They have the expertise to do the work. The quality is great, but I got other quotes and they came in less.  I believe the overhead at the other companies much be less for the same work.  It just seemed like I could get it all for a better cost.","Daniel P.",{"testimonial_id":3809,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":3810,"reviewer_name":3811,"reviewer_city":472,"reviewer_state":86,"review_date":3781,"verified":88,"pop_word_score":132,"featured_review":132,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15477","These guys have been our go to guys for years.  They are the best.  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Z.",{"testimonial_id":4129,"contractor_id":11,"category_id":36,"city_id":36,"rating":163,"review_text":19,"reviewer_name":19,"reviewer_city":85,"reviewer_state":86,"review_date":4102,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"16646",{"testimonial_id":4131,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":19,"reviewer_name":4132,"reviewer_city":496,"reviewer_state":86,"review_date":4102,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"16647","William L.",{"testimonial_id":4134,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":19,"reviewer_name":4135,"reviewer_city":176,"reviewer_state":86,"review_date":4102,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"16648","Sandra D.",{"testimonial_id":4137,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":19,"reviewer_name":19,"reviewer_city":228,"reviewer_state":86,"review_date":4102,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"16649",{"testimonial_id":4139,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":19,"reviewer_name":19,"reviewer_city":196,"reviewer_state":86,"review_date":4102,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"16650",{"testimonial_id":4141,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":19,"reviewer_name":450,"reviewer_city":416,"reviewer_state":86,"review_date":4102,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"16651",{"testimonial_id":4143,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":19,"reviewer_name":1531,"reviewer_city":85,"reviewer_state":86,"review_date":4102,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"16652",{"testimonial_id":4145,"contractor_id":11,"category_id":36,"city_id":36,"rating":163,"review_text":19,"reviewer_name":4146,"reviewer_city":211,"reviewer_state":16,"review_date":4102,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"16653","Paul C.",{"testimonial_id":4148,"contractor_id":11,"category_id":36,"city_id":36,"rating":163,"review_text":19,"reviewer_name":19,"reviewer_city":442,"reviewer_state":86,"review_date":4102,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"16654",{"testimonial_id":4150,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":19,"reviewer_name":19,"reviewer_city":135,"reviewer_state":86,"review_date":4102,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"16655",{"testimonial_id":4152,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":19,"reviewer_name":4153,"reviewer_city":228,"reviewer_state":86,"review_date":4102,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"16656","Helen S.",{"testimonial_id":4155,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":19,"reviewer_name":19,"reviewer_city":228,"reviewer_state":86,"review_date":4102,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"16657",{"testimonial_id":4157,"contractor_id":11,"category_id":36,"city_id":36,"rating":168,"review_text":4158,"reviewer_name":4159,"reviewer_city":216,"reviewer_state":86,"review_date":4102,"verified":88,"pop_word_score":95,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15497","Workmanship was good, people were friendly and courteously but price was why to much!","Annemarie B.",{"testimonial_id":4161,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":4162,"reviewer_name":1897,"reviewer_city":155,"reviewer_state":86,"review_date":4102,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15498","Every technician met the challenges presented by our older home.",{"testimonial_id":4164,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":4165,"reviewer_name":4166,"reviewer_city":118,"reviewer_state":16,"review_date":4102,"verified":88,"pop_word_score":132,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15499","Quick response and very professional employees.","Denise A.",{"testimonial_id":4168,"contractor_id":11,"category_id":36,"city_id":36,"rating":163,"review_text":4169,"reviewer_name":4170,"reviewer_city":342,"reviewer_state":86,"review_date":4102,"verified":88,"pop_word_score":217,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15500","They are prompt, polite and well equipped, but they are expensive.","Andrew P.",{"testimonial_id":4172,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":4173,"reviewer_name":4174,"reviewer_city":416,"reviewer_state":86,"review_date":4102,"verified":88,"pop_word_score":132,"featured_review":132,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15501","The company is very professional and they were very responsive to any additional problems that we had with the installation.  Every installation requires some fine tuning and they were more than happy to come back out to take care of things.","Bruce R.",{"testimonial_id":4176,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":4177,"reviewer_name":1097,"reviewer_city":207,"reviewer_state":86,"review_date":4102,"verified":88,"pop_word_score":98,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15502","The technician who came out was excellent and did a great job.",{"testimonial_id":4179,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":4180,"reviewer_name":4181,"reviewer_city":85,"reviewer_state":86,"review_date":4102,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15503","VERY Satisfied with the work done and the worker.","Thomas C.",{"testimonial_id":4183,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":4184,"reviewer_name":1439,"reviewer_city":164,"reviewer_state":86,"review_date":4102,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15504","absolutely",{"testimonial_id":4186,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":4187,"reviewer_name":693,"reviewer_city":451,"reviewer_state":86,"review_date":4188,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"335171","Always highly responsive and always able to diagnose and fix the issue, no matter which service is required! I use them for everything!","2020-02-27T00:00:00.000Z",{"testimonial_id":4190,"contractor_id":11,"category_id":36,"city_id":36,"rating":132,"review_text":4191,"reviewer_name":3633,"reviewer_city":390,"reviewer_state":16,"review_date":4188,"verified":88,"pop_word_score":2899,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15505","I called for a plumber on a Thursday afternoon, and he was scheduled to arrive on Friday between 1-4pm. He arrived a little after 4pm to do a basic toilet replacement. I was charged $891 for this service. Since then I have checked with six other plumbers, all of whom said this is a highly inflated price. The plumber was at the house for less than 2 hours, and this was a basic toilet installation. I called on Monday to ask to speak with someone about the charge. I feel we were taken advantage of since it was a Friday evening and this company knew we would not want to wait until Monday since there is only one bathroom in the house. I had to call three times before I could get a manager to call me back. He said their prices are \"book prices,\" but he would take a look at the invoice to see if there was anything he could do about adjusting the price, and he would call back. It has been over two weeks and he has not called back, and I have made another call to the office but no reply. How could I possibly recommend a company who charged 2X the average rate for a basic plumbing service? I plan to post this review in other places as well.",{"testimonial_id":4193,"contractor_id":11,"category_id":36,"city_id":36,"rating":168,"review_text":4194,"reviewer_name":4195,"reviewer_city":15,"reviewer_state":16,"review_date":4188,"verified":88,"pop_word_score":240,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"335172","They took advantage of me and sold me things that I didn't need.  They overpriced the job and I just didn't feel comfortable working with them.  They were very high pressure and I would never call them again, nor would I recommend them ever.","Robert L.",{"testimonial_id":4197,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":4198,"reviewer_name":19,"reviewer_city":1051,"reviewer_state":86,"review_date":4188,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15506","The Technician that serviced our furnace was very knowledgeable  and readily explained what he found.",{"testimonial_id":4200,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":4201,"reviewer_name":4202,"reviewer_city":15,"reviewer_state":16,"review_date":4188,"verified":88,"pop_word_score":168,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15507","They were wonderful. Everything they did was perfect.","Linda W.",{"testimonial_id":4204,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":4205,"reviewer_name":4206,"reviewer_city":305,"reviewer_state":86,"review_date":4188,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15508","they are alway clean, neat and explain what and why they are doing.","Bob S.",{"testimonial_id":4208,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":4209,"reviewer_name":4210,"reviewer_city":207,"reviewer_state":86,"review_date":4188,"verified":88,"pop_word_score":217,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15509","The prices may seem high if you're used to using smaller companies, but how quickly we're able to get someone out to diagnosis and fix issues is well worth the price.","Amanda S.",{"testimonial_id":4212,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":4213,"reviewer_name":4214,"reviewer_city":266,"reviewer_state":86,"review_date":4188,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15510","friendly, professional, creative, very smart.","Jim V.",{"testimonial_id":4216,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":4217,"reviewer_name":19,"reviewer_city":105,"reviewer_state":86,"review_date":4188,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15511","Quick Super Service",{"testimonial_id":4219,"contractor_id":11,"category_id":36,"city_id":36,"rating":168,"review_text":4220,"reviewer_name":4221,"reviewer_city":85,"reviewer_state":86,"review_date":4188,"verified":88,"pop_word_score":240,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15512","I could have been offered a reduction in the cost of my service due to annual contract option.  But this was not brought up until after my bill was already calculated as an additional item that could be purchased.  If it has been included earlier, my bill would have been less.","Paul N.",{"testimonial_id":4223,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":4224,"reviewer_name":983,"reviewer_city":164,"reviewer_state":86,"review_date":4188,"verified":88,"pop_word_score":132,"featured_review":132,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15513","Every person from Heritage was friendly, professional, and respectful. Communication was excellent. Work was performed when promised. There were no surprises.",{"testimonial_id":4226,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":4227,"reviewer_name":4228,"reviewer_city":196,"reviewer_state":86,"review_date":4188,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15514","Friendly, clean , and hard working","Louise Z.",{"testimonial_id":4230,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":4231,"reviewer_name":4232,"reviewer_city":286,"reviewer_state":16,"review_date":4188,"verified":88,"pop_word_score":98,"featured_review":132,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15515","I called Heritage plumbing when I had no heat due to a malfunctioning of my boiler ignitor. The response was great and the technician explained the work very well and gave good recommendations. Excellent service.","Francis K.",{"testimonial_id":4234,"contractor_id":11,"category_id":36,"city_id":36,"rating":98,"review_text":4235,"reviewer_name":3570,"reviewer_city":105,"reviewer_state":86,"review_date":4188,"verified":88,"pop_word_score":203,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15516","The price for the labor was triple the price of 4 other companies.  We went with the next lowest which was 4000 less expensive",{"testimonial_id":4237,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":4238,"reviewer_name":4239,"reviewer_city":649,"reviewer_state":16,"review_date":4188,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15517","All workmen were polite, knowledgeable and came on time.","Judith C.",{"testimonial_id":4241,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":4242,"reviewer_name":4243,"reviewer_city":406,"reviewer_state":16,"review_date":4188,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15518","I have had numerous projects that Heritage has done in my home in the past six months and I can’t say enough about the quality and service they have provided.","Cristina K.",{"testimonial_id":4245,"contractor_id":11,"category_id":36,"city_id":36,"rating":132,"review_text":4246,"reviewer_name":4247,"reviewer_city":180,"reviewer_state":16,"review_date":4188,"verified":88,"pop_word_score":203,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15519","18grand to install a 2500 tankless combo furnace hot water system.","Jaden H.",{"testimonial_id":4249,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":4250,"reviewer_name":1082,"reviewer_city":164,"reviewer_state":86,"review_date":4188,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15520","I tried a few other companies before Heritage. I was not happy with any one of them. I have been happy, so far, with Heritage. No sloppy work!",{"testimonial_id":4252,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":2278,"reviewer_name":19,"reviewer_city":625,"reviewer_state":86,"review_date":4188,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15521",{"testimonial_id":4254,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":4255,"reviewer_name":1595,"reviewer_city":207,"reviewer_state":86,"review_date":4188,"verified":88,"pop_word_score":132,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15522","Great service!",{"testimonial_id":4257,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":4258,"reviewer_name":4259,"reviewer_city":427,"reviewer_state":86,"review_date":4188,"verified":88,"pop_word_score":132,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15523","Always great prompt service.","Ann L.",{"testimonial_id":4261,"contractor_id":11,"category_id":36,"city_id":36,"rating":163,"review_text":4262,"reviewer_name":19,"reviewer_city":313,"reviewer_state":86,"review_date":4188,"verified":88,"pop_word_score":217,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15524","The friends I have probably would not want to spend the money that I pay for the services that Heritage offers.  However, I appreciate their customer service and the job that they do.",{"testimonial_id":4264,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":4265,"reviewer_name":19,"reviewer_city":100,"reviewer_state":16,"review_date":4188,"verified":88,"pop_word_score":356,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15525","I had Heritage come out twice in one week for an issue with my boiler. Both gentlemen were extremely nice and easy to work with. They were knowledgeable and did not try and put us through the ringer cost wise, and just tried to fix the issue. This company was a relief to work with!",{"testimonial_id":4267,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":4268,"reviewer_name":4269,"reviewer_city":176,"reviewer_state":86,"review_date":4188,"verified":88,"pop_word_score":132,"featured_review":132,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15526","Work is always top notch and the technicians very polite and professional.","Mark F.",{"testimonial_id":4271,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":4272,"reviewer_name":4273,"reviewer_city":196,"reviewer_state":86,"review_date":4188,"verified":88,"pop_word_score":132,"featured_review":132,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15527","I am  so very pleased with the professional hard working technicians who have provided a fix to my complicated plumbing problem. It isa relief to know I can call Heritage.","Patricia M.",{"testimonial_id":4275,"contractor_id":11,"category_id":36,"city_id":36,"rating":163,"review_text":4276,"reviewer_name":19,"reviewer_city":155,"reviewer_state":86,"review_date":4188,"verified":88,"pop_word_score":132,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15528","They are very professional.",{"testimonial_id":4278,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":4279,"reviewer_name":4280,"reviewer_city":118,"reviewer_state":16,"review_date":4188,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15529","The gentleman who came here with his partner was efficient, clean, and did the work without any disruption to my home.","Norman L.",{"testimonial_id":4282,"contractor_id":11,"category_id":36,"city_id":36,"rating":163,"review_text":4283,"reviewer_name":4202,"reviewer_city":150,"reviewer_state":86,"review_date":4188,"verified":88,"pop_word_score":356,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15530","Excellent work but prices way too high",{"testimonial_id":4285,"contractor_id":11,"category_id":36,"city_id":36,"rating":132,"review_text":4286,"reviewer_name":19,"reviewer_city":196,"reviewer_state":86,"review_date":4188,"verified":88,"pop_word_score":1983,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15531","The experience we had with Heritage was absolutely terrible.  This company charges $575 an hour to work on a water heater, and claims it takes a half day to replace a tank.  $575 an hour is $1,196,000 per year based on a 40 hour week.  Do they pay their plumbers a million dollars per year?  We were quoted over 4400 dollars to replace a 900 dollar tank.  In addition, they recommended another 8 thousand dollars of work on a system recently rated at 96% efficiency by Dead River.  This quote from Heritage to fix a leak in the connection of our water heater was over 13 thousand dollars.  We contacted a competing company who fixed the leak for 50 bucks, then replaced the tank the next day for $1800, including a new expansion tank and bringing the system to code.  Heritage has abusive pricing, buyer beware- shop around.  These are pipes, not human arteries.  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He really paid attention to what he was doing.",{"testimonial_id":5234,"contractor_id":11,"category_id":36,"city_id":36,"rating":163,"review_text":5235,"reviewer_name":19,"reviewer_city":1006,"reviewer_state":86,"review_date":5211,"verified":88,"pop_word_score":217,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15594","Highly competent and highly expensive.",{"testimonial_id":5237,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":19,"reviewer_name":19,"reviewer_city":416,"reviewer_state":86,"review_date":5211,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15595",{"testimonial_id":5239,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":5240,"reviewer_name":19,"reviewer_city":196,"reviewer_state":86,"review_date":5211,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15596","They were helpful and got everything done in one day.",{"testimonial_id":5242,"contractor_id":11,"category_id":36,"city_id":36,"rating":168,"review_text":5243,"reviewer_name":19,"reviewer_city":649,"reviewer_state":16,"review_date":5211,"verified":88,"pop_word_score":240,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15597","They gave me a quote over the phone. They said it would be however much to come out, and that's all it would be. I asked 3 times if he was sure and he said yes. Then when they did come out, the final price ended up being 3 times as much. They're a rip off, and I would never recommend Heritage to anyone.",{"testimonial_id":5245,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":5246,"reviewer_name":19,"reviewer_city":529,"reviewer_state":86,"review_date":5211,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15598","I found the person to be very responsive and helpful. I had a bunch of questions about it, and he knew all about it.",{"testimonial_id":5248,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":5249,"reviewer_name":19,"reviewer_city":390,"reviewer_state":16,"review_date":5211,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15599","They came earlier than I expected which freed up my day. They put booties on their shoes, and the guy was really nice and explained all the options to me. He did not pressure me. I will probably call Heritage again in the future.",{"testimonial_id":5251,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":5252,"reviewer_name":19,"reviewer_city":926,"reviewer_state":86,"review_date":5211,"verified":88,"pop_word_score":217,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15600","The price was a little high. Heritage did want to replace things that I didn't think needed to be replaced.",{"testimonial_id":5254,"contractor_id":11,"category_id":36,"city_id":36,"rating":163,"review_text":5255,"reviewer_name":19,"reviewer_city":447,"reviewer_state":86,"review_date":5211,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15601","I felt that I was charged too much, and that's why I went back to my former plumber with my recent problem.",{"testimonial_id":5257,"contractor_id":11,"category_id":36,"city_id":36,"rating":163,"review_text":19,"reviewer_name":19,"reviewer_city":15,"reviewer_state":16,"review_date":5211,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15602",{"testimonial_id":5259,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":5260,"reviewer_name":19,"reviewer_city":496,"reviewer_state":86,"review_date":5211,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15603","They were very good. I was satisfied.",{"testimonial_id":5262,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":5263,"reviewer_name":19,"reviewer_city":100,"reviewer_state":16,"review_date":5211,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15604","I was happy. They were nice and friendly.",{"testimonial_id":5265,"contractor_id":11,"category_id":36,"city_id":36,"rating":168,"review_text":5266,"reviewer_name":19,"reviewer_city":447,"reviewer_state":86,"review_date":5211,"verified":88,"pop_word_score":171,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15605","It was awful that it took 6 days. Not until my ex-husband and son came did I see any action. He was here for a week and didn't know what he was doing. He was in the basement, and he would say ‘Hey,’ but that was it; he didn't share with me what was going on.",{"testimonial_id":5268,"contractor_id":11,"category_id":36,"city_id":36,"rating":163,"review_text":5269,"reviewer_name":19,"reviewer_city":2012,"reviewer_state":86,"review_date":5211,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15606","They were a bunch of liars.",{"testimonial_id":5271,"contractor_id":11,"category_id":36,"city_id":36,"rating":168,"review_text":5272,"reviewer_name":19,"reviewer_city":472,"reviewer_state":86,"review_date":5211,"verified":88,"pop_word_score":171,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15607","The management was helpful in having our concerns met in a timely manner. The whole half of the basement was flooded when they were done.",{"testimonial_id":5274,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":5275,"reviewer_name":19,"reviewer_city":122,"reviewer_state":86,"review_date":5211,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15608","They were always polite and able to answer my questions. Matt was polite and neat.",{"testimonial_id":5277,"contractor_id":11,"category_id":36,"city_id":36,"rating":168,"review_text":5278,"reviewer_name":19,"reviewer_city":105,"reviewer_state":86,"review_date":5211,"verified":88,"pop_word_score":171,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15609","They were very nice.",{"testimonial_id":5280,"contractor_id":11,"category_id":36,"city_id":36,"rating":83,"review_text":5281,"reviewer_name":19,"reviewer_city":313,"reviewer_state":86,"review_date":5211,"verified":88,"pop_word_score":217,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15610","The prices are a little excessive for a small part replacement.",{"testimonial_id":5283,"contractor_id":11,"category_id":36,"city_id":36,"rating":163,"review_text":5284,"reviewer_name":19,"reviewer_city":496,"reviewer_state":86,"review_date":5211,"verified":88,"pop_word_score":217,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15611","The price was a big thing.",{"testimonial_id":5286,"contractor_id":11,"category_id":36,"city_id":36,"rating":163,"review_text":19,"reviewer_name":19,"reviewer_city":155,"reviewer_state":86,"review_date":5211,"verified":88,"pop_word_score":88,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15612",{"testimonial_id":5288,"contractor_id":11,"category_id":36,"city_id":36,"rating":168,"review_text":19,"reviewer_name":19,"reviewer_city":164,"reviewer_state":86,"review_date":5211,"verified":88,"pop_word_score":171,"featured_review":88,"response":36,"response_date":36,"response_by":36,"city":36,"state":36},"15613",[],{"phone":18,"email":21,"website":36,"short_desc":26,"long_desc":27,"ext_desc":28,"best_pick_text":30,"services_offered":42,"services_not_offered":19,"specializations":19,"minimum_job":19,"warranty":43,"license_number":44,"awards_certifications":19,"organizations":19,"company_history":45,"distinctions":19,"employee_information":46,"product_information":19,"additional_information":47,"quote":5291,"quote_name":5292,"quote_title":5293},"\"Our goal is for every job to be performed extremely well by friendly, considerate, highly trained professionals. 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fast to get done. However the workmanship was not what was agreed to. Before cutting into the wall we agreed an access panel would be installed. What was done was not what was agreed to . More than $1000 USD for replacement of two out door faucets is a steep price and to have a shoddy install is just sad. I showed the benchmark photo and received the inferior hack in the 2nd photo","en",{"text":5562,"languageCode":5563},{"displayName":5566,"uri":5567,"photoUri":5568},"Donald A Girard Jr","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F118246623606147834197\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa-\u002FALV-UjVnUJpofjbAIwvpzgEcK9bsTGkOfoLd5OjwRXcdKEWMpnhkrEj7=s128-c0x00000000-cc-rp-mo","2 months ago","2026-07-28T11:00:36.520761885Z",{"name":5572,"rating":83,"text":5573,"originalText":5575,"authorAttribution":5576,"relativePublishTimeDescription":5569,"publishTime":5580},"places\u002FChIJAQDQ_7hR4okRYVtebKQrbXw\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT205cWNHMXlabVp6ZVZkV1pFSkNZekV0ZUhsdGExRRAB",{"text":5574,"languageCode":5563},"Heritage was amazing. Brendan and team did a fantastic job installing a bathroom ventilation fan\u002Flight. From start to finish they were very kind, professional, and communicative.\n\nThey were very tidy and cleaned up after themselves which is always greatly appreciated.\n\nI highly recommend Heritage Home Service for any service\u002Fmaintenance needs.",{"text":5574,"languageCode":5563},{"displayName":5577,"uri":5578,"photoUri":5579},"Chris","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F116326487260246577266\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa-\u002FALV-UjWzopMwPbTFq94caVn5jDNoUf2IZ_V7KH1fXtpqvX-uUH8JyNW4=s128-c0x00000000-cc-rp-mo-ba5","2026-08-14T01:28:58.682156589Z",{"name":5582,"rating":83,"text":5583,"originalText":5585,"authorAttribution":5586,"relativePublishTimeDescription":5590,"publishTime":5591},"places\u002FChIJAQDQ_7hR4okRYVtebKQrbXw\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT21ab1ExbG9aMnhvVFU1M1ZIcHFWSE5KV0U1d1pVRRAB",{"text":5584,"languageCode":5563},"Chris was fantastic. Heritage was able to get him out within a week of me calling. He took photos of all the issues with my furnace and was able to walk us through our quote and answer all of our questions. Very happy with the services he provided today!",{"text":5584,"languageCode":5563},{"displayName":5587,"uri":5588,"photoUri":5589},"Meredith Plansky","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F116020790628922162571\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa\u002FACg8ocI_wgva6pIOwGgoDIwJN1Q8ZQfJnBkhmfIW1d09XB3ohFPrFQ=s128-c0x00000000-cc-rp-mo","a month ago","2026-09-02T14:56:02.722417410Z",{"name":5593,"rating":83,"text":5594,"originalText":5596,"authorAttribution":5597,"relativePublishTimeDescription":5569,"publishTime":5601},"places\u002FChIJAQDQ_7hR4okRYVtebKQrbXw\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT2psVFoybHpVMjA0T1dFdE9YaHZjbWRCUkhBNVlsRRAB",{"text":5595,"languageCode":5563},"I had an emergency with my AC and called Heritage. The woman who took my call was very efficient in quickly scheduling the service call.\nNathan was the technician that came out and did a fantastic a professional assessment of the system and explained everything perfectly. He solved the problem and said the work was under a year guarantee. I highly recommend them.",{"text":5595,"languageCode":5563},{"displayName":5598,"uri":5599,"photoUri":5600},"Marco Nargi","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F102843493392135022091\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa\u002FACg8ocKsAv1y902zCuEFa7_FaNKTgvajynVldDNxEop7bpO9XWdLVg=s128-c0x00000000-cc-rp-mo","2026-08-08T17:38:25.952752862Z",{"name":5603,"rating":83,"text":5604,"originalText":5606,"authorAttribution":5607,"relativePublishTimeDescription":5611,"publishTime":5612},"places\u002FChIJAQDQ_7hR4okRYVtebKQrbXw\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT2s0NU0yUnhSWGxRVDNOU2VYazNSMUpCWkdRNGJGRRAB",{"text":5605,"languageCode":5563},"Very happy with the service I received. Jason was very knowledgeable and went out of his way to answer our questions, not just about the original purpose of the service call, but about other systems in our house (eg: heating options). We will definitely be coming to Heritage for all our home plumbing and heating needs because of the exceptional service we received from Jason.",{"text":5605,"languageCode":5563},{"displayName":5608,"uri":5609,"photoUri":5610},"Kevin Horgan","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F116857033094082941882\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa\u002FACg8ocIj-YeRGglBOlClUkzASxg_YvbfK4ZKQGW-FYOr7cohQOkweg=s128-c0x00000000-cc-rp-mo","3 months ago","2026-07-25T20:42:55.315289329Z",4.8,8588]