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The service cost me hundreds of dollars and even more this week when I found out the technician left the gas switch turned off inside of the unit.","Zachary A.","2021-12-07T00:00:00.000Z",-100,{"testimonial_id":104,"contractor_id":11,"category_id":32,"city_id":32,"rating":81,"review_text":18,"reviewer_name":18,"reviewer_city":32,"reviewer_state":15,"review_date":101,"verified":84,"pop_word_score":84,"featured_review":84,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185551",{"testimonial_id":106,"contractor_id":11,"category_id":32,"city_id":32,"rating":94,"review_text":107,"reviewer_name":108,"reviewer_city":32,"reviewer_state":15,"review_date":109,"verified":84,"pop_word_score":110,"featured_review":84,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185541","I referred Stan’s to a friend once but they thought the quote was unfairly high compared to competitors","Jack F.","2021-12-02T00:00:00.000Z",-15,{"testimonial_id":112,"contractor_id":11,"category_id":32,"city_id":32,"rating":81,"review_text":18,"reviewer_name":113,"reviewer_city":32,"reviewer_state":15,"review_date":114,"verified":84,"pop_word_score":84,"featured_review":84,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185673","Chris B.","2021-12-01T00:00:00.000Z",{"testimonial_id":116,"contractor_id":11,"category_id":32,"city_id":32,"rating":81,"review_text":18,"reviewer_name":18,"reviewer_city":32,"reviewer_state":15,"review_date":117,"verified":84,"pop_word_score":84,"featured_review":84,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185707","2021-11-30T00:00:00.000Z",{"testimonial_id":119,"contractor_id":11,"category_id":32,"city_id":32,"rating":94,"review_text":120,"reviewer_name":18,"reviewer_city":32,"reviewer_state":15,"review_date":117,"verified":84,"pop_word_score":84,"featured_review":84,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185436","They're hard to get in touch with.",{"testimonial_id":122,"contractor_id":11,"category_id":32,"city_id":32,"rating":94,"review_text":18,"reviewer_name":18,"reviewer_city":32,"reviewer_state":15,"review_date":123,"verified":84,"pop_word_score":84,"featured_review":84,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185447","2021-11-29T00:00:00.000Z",{"testimonial_id":125,"contractor_id":11,"category_id":32,"city_id":32,"rating":81,"review_text":18,"reviewer_name":18,"reviewer_city":32,"reviewer_state":15,"review_date":123,"verified":84,"pop_word_score":84,"featured_review":84,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185414",{"testimonial_id":127,"contractor_id":11,"category_id":32,"city_id":32,"rating":81,"review_text":18,"reviewer_name":128,"reviewer_city":32,"reviewer_state":15,"review_date":123,"verified":84,"pop_word_score":84,"featured_review":84,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185529","Troy E.",{"testimonial_id":130,"contractor_id":11,"category_id":32,"city_id":32,"rating":81,"review_text":18,"reviewer_name":131,"reviewer_city":32,"reviewer_state":15,"review_date":123,"verified":84,"pop_word_score":84,"featured_review":84,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185483","Tom J.",{"testimonial_id":133,"contractor_id":11,"category_id":32,"city_id":32,"rating":81,"review_text":18,"reviewer_name":18,"reviewer_city":32,"reviewer_state":15,"review_date":123,"verified":84,"pop_word_score":84,"featured_review":84,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185489",{"testimonial_id":135,"contractor_id":11,"category_id":32,"city_id":32,"rating":81,"review_text":136,"reviewer_name":137,"reviewer_city":32,"reviewer_state":15,"review_date":123,"verified":84,"pop_word_score":138,"featured_review":138,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185718","I am likely to recommend Stan's Heating and Air Conditioning, LLC to a friend. 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There is no better when it comes to customer service. 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We sign up each year for the annual maintenance plan and they service the units twice a year.  Efficient and friendly employees.","Pam H.",{"testimonial_id":189,"contractor_id":11,"category_id":32,"city_id":32,"rating":81,"review_text":18,"reviewer_name":18,"reviewer_city":32,"reviewer_state":15,"review_date":190,"verified":84,"pop_word_score":84,"featured_review":84,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185605","2021-11-17T00:00:00.000Z",{"testimonial_id":192,"contractor_id":11,"category_id":32,"city_id":32,"rating":81,"review_text":193,"reviewer_name":18,"reviewer_city":32,"reviewer_state":15,"review_date":194,"verified":84,"pop_word_score":84,"featured_review":84,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185623","I am likely to recommend Stan's Heating and Air Conditioning, LLC to a friend. 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He wasn't a person that did the installation. He did the assessment, and made a referral, in terms of what we needed. We had a terrible storm, and I reached out to him. He talked to me, and was really great.",{"testimonial_id":214,"contractor_id":11,"category_id":32,"city_id":32,"rating":81,"review_text":215,"reviewer_name":18,"reviewer_city":32,"reviewer_state":15,"review_date":203,"verified":84,"pop_word_score":84,"featured_review":84,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185469","They responded and fixed our issues quickly. The product is working finely because they have fixed it.",{"testimonial_id":217,"contractor_id":11,"category_id":32,"city_id":32,"rating":81,"review_text":218,"reviewer_name":219,"reviewer_city":32,"reviewer_state":15,"review_date":203,"verified":84,"pop_word_score":84,"featured_review":84,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185501","They did a good job installing a mini-split in my garage. They were on time and fast.","Brian A.",{"testimonial_id":221,"contractor_id":11,"category_id":32,"city_id":32,"rating":81,"review_text":18,"reviewer_name":18,"reviewer_city":32,"reviewer_state":15,"review_date":203,"verified":84,"pop_word_score":84,"featured_review":84,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185516",{"testimonial_id":223,"contractor_id":11,"category_id":32,"city_id":32,"rating":81,"review_text":18,"reviewer_name":18,"reviewer_city":32,"reviewer_state":15,"review_date":203,"verified":84,"pop_word_score":84,"featured_review":84,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185403",{"testimonial_id":225,"contractor_id":11,"category_id":32,"city_id":32,"rating":81,"review_text":18,"reviewer_name":18,"reviewer_city":32,"reviewer_state":15,"review_date":203,"verified":84,"pop_word_score":84,"featured_review":84,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185399",{"testimonial_id":227,"contractor_id":11,"category_id":32,"city_id":32,"rating":81,"review_text":228,"reviewer_name":18,"reviewer_city":32,"reviewer_state":15,"review_date":203,"verified":84,"pop_word_score":138,"featured_review":138,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185394","During the ice storm, we all needed service and Stan's Heating and Air Conditioning gave me an estimated time they would come out. If there was any change, they would call and give me a response during that time frame. 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We had a difficult plumbing problem that had been neglected by the home's previous owner for many years. Our technician, Javier, was fantastic - stuck with the problem and found a solution. Went the extra mile to obtain parts. Great communication and service.","Meghan A.",{"testimonial_id":243,"contractor_id":11,"category_id":32,"city_id":32,"rating":81,"review_text":18,"reviewer_name":18,"reviewer_city":32,"reviewer_state":15,"review_date":203,"verified":84,"pop_word_score":84,"featured_review":84,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185594",{"testimonial_id":245,"contractor_id":11,"category_id":32,"city_id":32,"rating":81,"review_text":18,"reviewer_name":246,"reviewer_city":32,"reviewer_state":15,"review_date":203,"verified":84,"pop_word_score":84,"featured_review":84,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185715","Michael K.",{"testimonial_id":248,"contractor_id":11,"category_id":32,"city_id":32,"rating":81,"review_text":18,"reviewer_name":249,"reviewer_city":32,"reviewer_state":15,"review_date":250,"verified":84,"pop_word_score":84,"featured_review":84,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185624","Patricia S.","2021-11-14T00:00:00.000Z",{"testimonial_id":252,"contractor_id":11,"category_id":32,"city_id":32,"rating":81,"review_text":253,"reviewer_name":18,"reviewer_city":32,"reviewer_state":15,"review_date":254,"verified":84,"pop_word_score":138,"featured_review":138,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185695","Always, Stan's Heating and Air Conditioning has always been very responsive and has always done an excellent job with any installation. We have had three systems done for us.","2021-11-12T00:00:00.000Z",{"testimonial_id":256,"contractor_id":11,"category_id":32,"city_id":32,"rating":81,"review_text":257,"reviewer_name":258,"reviewer_city":32,"reviewer_state":15,"review_date":259,"verified":84,"pop_word_score":138,"featured_review":138,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185724","I feel like Stans have excellent service folks and I feel I can trust I’m taken very good care of.","Joanne C.","2021-11-11T00:00:00.000Z",{"testimonial_id":261,"contractor_id":11,"category_id":32,"city_id":32,"rating":81,"review_text":18,"reviewer_name":262,"reviewer_city":32,"reviewer_state":15,"review_date":259,"verified":84,"pop_word_score":84,"featured_review":84,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185611","Karl B.",{"testimonial_id":264,"contractor_id":11,"category_id":32,"city_id":32,"rating":81,"review_text":265,"reviewer_name":18,"reviewer_city":32,"reviewer_state":15,"review_date":259,"verified":84,"pop_word_score":84,"featured_review":84,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185628","Stans installed a total replacement for my HVAC Nov. 2019, with some adjustments made in Jan. 2020.",{"testimonial_id":267,"contractor_id":11,"category_id":32,"city_id":32,"rating":81,"review_text":18,"reviewer_name":268,"reviewer_city":32,"reviewer_state":15,"review_date":259,"verified":84,"pop_word_score":84,"featured_review":84,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185751","Helen J.",{"testimonial_id":270,"contractor_id":11,"category_id":32,"city_id":32,"rating":81,"review_text":18,"reviewer_name":271,"reviewer_city":32,"reviewer_state":15,"review_date":259,"verified":84,"pop_word_score":84,"featured_review":84,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185787","Christie H.",{"testimonial_id":273,"contractor_id":11,"category_id":32,"city_id":32,"rating":81,"review_text":18,"reviewer_name":274,"reviewer_city":32,"reviewer_state":15,"review_date":259,"verified":84,"pop_word_score":84,"featured_review":84,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185475","Mark L.",{"testimonial_id":276,"contractor_id":11,"category_id":32,"city_id":32,"rating":81,"review_text":18,"reviewer_name":277,"reviewer_city":32,"reviewer_state":15,"review_date":259,"verified":84,"pop_word_score":84,"featured_review":84,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185535","Dianne C.",{"testimonial_id":279,"contractor_id":11,"category_id":32,"city_id":32,"rating":81,"review_text":18,"reviewer_name":280,"reviewer_city":32,"reviewer_state":15,"review_date":259,"verified":84,"pop_word_score":84,"featured_review":84,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185538","William F.",{"testimonial_id":282,"contractor_id":11,"category_id":32,"city_id":32,"rating":81,"review_text":18,"reviewer_name":283,"reviewer_city":32,"reviewer_state":15,"review_date":284,"verified":84,"pop_word_score":84,"featured_review":84,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185451","Pat M.","2021-11-10T00:00:00.000Z",{"testimonial_id":286,"contractor_id":11,"category_id":32,"city_id":32,"rating":98,"review_text":287,"reviewer_name":288,"reviewer_city":32,"reviewer_state":15,"review_date":289,"verified":84,"pop_word_score":163,"featured_review":84,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185444","The service tech lied. He failed to perform important checks he marked as completed, including: 1. refrigerant (freon) levels 2. washing the unit, 3. checking filters. He said the filters needed to be replaced. Since I had replaced the filters that morning before he came, I was suspicious of the quality of his work. --- I had challenged the (lying) tech when he told me the refrigerant levels were OK, since one unit almost always needed freon at its annual check-up (they were both over 25 years old). He insisted the refrigernat level was OK. --- Besides, he said, he didn't have R-22 refrigerant to add if it was needed. I told him they didn't have R-22. Both systems had been upgraded to a newer refrigerant, 407-C.  (It was written in 1 inch tall lettering on the power boxes). He said there was no such thing as 407-C, that he had never heard of it. I told him to Google it, which he did. He found out it was a common upgrade that he knew nothing about. --- He insisted he had to go. I paid him, and he left. After he left, I was so suspicious that I checked the uniits. Neither unit had been washed. I called and left messages with the service coordinator. Management did not return calls. After multiple calls, when I finally did get hold of them, they defended him saying he had done the work. I insisted they send out a different tech. --- That 2nd tech found both units were low on refrigerant, and the washing had not been done on either one. In summary, The 1st tech had lied about the work he did. Managment did not return calls, defended his lying about the work, and was reluctant to correct it. Horrible service all around.  --- Note: Another reason I was suspicious of his work: If he had washed the units, he would have had to turn off the power, and he would have seen the 407-C note written in large lettering on the power boxes. Impossible to miss if he had done the work. --- In fact, one unit was leaking so badly it had to be replaced a couple months later. Neither of the 2 techs checked it well enough.","Steve A.","2021-11-08T00:00:00.000Z",{"testimonial_id":291,"contractor_id":11,"category_id":32,"city_id":32,"rating":81,"review_text":18,"reviewer_name":292,"reviewer_city":32,"reviewer_state":15,"review_date":289,"verified":84,"pop_word_score":84,"featured_review":84,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185550","David M.",{"testimonial_id":294,"contractor_id":11,"category_id":32,"city_id":32,"rating":81,"review_text":18,"reviewer_name":18,"reviewer_city":32,"reviewer_state":15,"review_date":289,"verified":84,"pop_word_score":84,"featured_review":84,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185566",{"testimonial_id":296,"contractor_id":11,"category_id":32,"city_id":32,"rating":81,"review_text":18,"reviewer_name":297,"reviewer_city":32,"reviewer_state":15,"review_date":289,"verified":84,"pop_word_score":84,"featured_review":84,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185488","Mary K.",{"testimonial_id":299,"contractor_id":11,"category_id":32,"city_id":32,"rating":81,"review_text":18,"reviewer_name":300,"reviewer_city":32,"reviewer_state":15,"review_date":289,"verified":84,"pop_word_score":84,"featured_review":84,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185504","Carolyn P.",{"testimonial_id":302,"contractor_id":11,"category_id":32,"city_id":32,"rating":81,"review_text":18,"reviewer_name":303,"reviewer_city":32,"reviewer_state":15,"review_date":289,"verified":84,"pop_word_score":84,"featured_review":84,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185644","Margaret P.",{"testimonial_id":305,"contractor_id":11,"category_id":32,"city_id":32,"rating":81,"review_text":18,"reviewer_name":306,"reviewer_city":32,"reviewer_state":15,"review_date":289,"verified":84,"pop_word_score":84,"featured_review":84,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185654","Ronald L.",{"testimonial_id":308,"contractor_id":11,"category_id":32,"city_id":32,"rating":81,"review_text":18,"reviewer_name":309,"reviewer_city":32,"reviewer_state":15,"review_date":289,"verified":84,"pop_word_score":84,"featured_review":84,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185726","Luciia U.",{"testimonial_id":311,"contractor_id":11,"category_id":32,"city_id":32,"rating":81,"review_text":312,"reviewer_name":313,"reviewer_city":32,"reviewer_state":15,"review_date":289,"verified":84,"pop_word_score":84,"featured_review":84,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185714","Stan's takes care of both my HVAC and plumbing needs. Their technicians are always friendly, knowledgeable, efficient, and prompt.","Charles N.",{"testimonial_id":315,"contractor_id":11,"category_id":32,"city_id":32,"rating":81,"review_text":18,"reviewer_name":18,"reviewer_city":32,"reviewer_state":15,"review_date":289,"verified":84,"pop_word_score":84,"featured_review":84,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185709",{"testimonial_id":317,"contractor_id":11,"category_id":32,"city_id":32,"rating":98,"review_text":18,"reviewer_name":318,"reviewer_city":32,"reviewer_state":15,"review_date":289,"verified":84,"pop_word_score":163,"featured_review":84,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185683","Debra C.",{"testimonial_id":320,"contractor_id":11,"category_id":32,"city_id":32,"rating":81,"review_text":321,"reviewer_name":322,"reviewer_city":32,"reviewer_state":15,"review_date":289,"verified":84,"pop_word_score":138,"featured_review":138,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"185670","the technician was well dressed polite,  efficient and competent. Was apleasure to have him at my home. THANKS FOR GREAT CUSTOMER SERVICE!","Janet S.",[],{"phone":17,"email":20,"website":32,"short_desc":25,"long_desc":18,"ext_desc":18,"best_pick_text":27,"services_offered":38,"services_not_offered":18,"specializations":18,"minimum_job":18,"warranty":39,"license_number":71,"awards_certifications":18,"organizations":18,"company_history":41,"distinctions":42,"employee_information":43,"product_information":18,"additional_information":18,"quote":325,"quote_name":326,"quote_title":327},"\"Stan's has served central Texas since 1954. We are committed to our mission to treat customers with respect, integrity, and transparency. We're proud to carry on the tradition of always being there when you need us. Stan's trusted technicians set the standard in service and support. Many boast decades of experience.\"","John Williams","CEO",{"total_testimonial_count":45,"avg_score":44,"testimonial_count_5_star":46,"testimonial_count_4_star":47,"testimonial_count_3_star":48,"testimonial_count_2_star":49,"testimonial_count_1_star":50},{"name":326,"title":327,"text":325},[331,334,337,341,345],{"name":332,"title":333,"text":38,"order":84},"services_offered","Services Offered",{"name":335,"title":336,"text":39,"order":94},"warranty","Warranty",{"name":338,"title":339,"text":41,"order":340},"company_history","Company History",7,{"name":342,"title":343,"text":42,"order":344},"distinctions","Distinctions",8,{"name":346,"title":347,"text":43,"order":348},"employee_information","Employee Information",9,[350],{"question":351,"answer":352},"What services does Stan's Heating, Air, Plumbing & Electrical offer?","Stan's Heating, Air, Plumbing & Electrical offers comprehensive services, including the maintenance, repair, and replacement of HVAC systems. The company also provides dedicated heating repairs, indoor air quality solutions, and various plumbing services.",{"category":5,"city":6,"company":7},{"contractorId":11,"zipCount":355,"cities":356,"states":365,"coordinates":366,"center":567,"hasCoordinates":21,"locationSlug":6},51,[8,357,358,359,360,361,362,363,364],"Cedar Park","Georgetown","Hutto","Leander","Liberty Hill","Pflugerville","Round Rock","Spicewood",[15],[367,371,375,379,383,387,391,395,399,403,407,409,413,417,421,425,429,433,437,441,445,449,453,457,461,465,469,473,477,481,485,489,493,497,501,505,508,512,516,520,524,528,532,536,540,544,547,551,555,559,563],{"lat":368,"lng":369,"zip":370,"city":357,"state":15},30.5052,-97.8203,"78613",{"lat":372,"lng":373,"zip":374,"city":358,"state":15},30.633,-97.6707,"78626",{"lat":376,"lng":377,"zip":378,"city":358,"state":15},30.6411,-97.7511,"78628",{"lat":380,"lng":381,"zip":382,"city":358,"state":15},30.7177,-97.7543,"78633",{"lat":384,"lng":385,"zip":386,"city":359,"state":15},30.5257,-97.5672,"78634",{"lat":388,"lng":389,"zip":390,"city":360,"state":15},30.5835,-97.8575,"78641",{"lat":392,"lng":393,"zip":394,"city":361,"state":15},30.663,-97.9316,"78642",{"lat":396,"lng":397,"zip":398,"city":360,"state":15},30.449,-97.9669,"78645",{"lat":400,"lng":401,"zip":402,"city":362,"state":15},30.4421,-97.6299,"78660",{"lat":404,"lng":405,"zip":406,"city":363,"state":15},30.5145,-97.668,"78664",{"lat":404,"lng":405,"zip":408,"city":363,"state":15},"78665",{"lat":410,"lng":411,"zip":412,"city":364,"state":15},30.3899,-98.0539,"78669",{"lat":414,"lng":415,"zip":416,"city":363,"state":15},30.5083,-97.6789,"78681",{"lat":418,"lng":419,"zip":420,"city":363,"state":15},30.6568,-97.6026,"78682",{"lat":422,"lng":423,"zip":424,"city":8,"state":15},30.2713,-97.7426,"78701",{"lat":426,"lng":427,"zip":428,"city":8,"state":15},30.2638,-97.7166,"78702",{"lat":430,"lng":431,"zip":432,"city":8,"state":15},30.2907,-97.7648,"78703",{"lat":434,"lng":435,"zip":436,"city":8,"state":15},30.2428,-97.7658,"78704",{"lat":438,"lng":439,"zip":440,"city":8,"state":15},30.2896,-97.7396,"78705",{"lat":442,"lng":443,"zip":444,"city":8,"state":15},30.2852,-97.7354,"78712",{"lat":446,"lng":447,"zip":448,"city":8,"state":15},30.506,-97.7472,"78717",{"lat":450,"lng":451,"zip":452,"city":8,"state":15},30.2721,-97.6868,"78721",{"lat":454,"lng":455,"zip":456,"city":8,"state":15},30.2893,-97.715,"78722",{"lat":458,"lng":459,"zip":460,"city":8,"state":15},30.3085,-97.6849,"78723",{"lat":462,"lng":463,"zip":464,"city":8,"state":15},30.43,-97.8326,"78726",{"lat":466,"lng":467,"zip":468,"city":8,"state":15},30.4254,-97.7195,"78727",{"lat":470,"lng":471,"zip":472,"city":8,"state":15},30.4417,-97.6811,"78728",{"lat":474,"lng":475,"zip":476,"city":8,"state":15},30.4521,-97.7688,"78729",{"lat":478,"lng":479,"zip":480,"city":8,"state":15},30.3607,-97.8241,"78730",{"lat":482,"lng":483,"zip":484,"city":8,"state":15},30.3471,-97.7609,"78731",{"lat":486,"lng":487,"zip":488,"city":8,"state":15},30.3752,-97.9007,"78732",{"lat":490,"lng":491,"zip":492,"city":8,"state":15},30.3314,-97.8666,"78733",{"lat":494,"lng":495,"zip":496,"city":8,"state":15},30.3705,-97.9427,"78734",{"lat":498,"lng":499,"zip":500,"city":8,"state":15},30.249,-97.8414,"78735",{"lat":502,"lng":503,"zip":504,"city":8,"state":15},30.2444,-97.916,"78736",{"lat":506,"lng":495,"zip":507,"city":8,"state":15},30.2107,"78737",{"lat":509,"lng":510,"zip":511,"city":8,"state":15},30.3337,-97.9824,"78738",{"lat":513,"lng":514,"zip":515,"city":8,"state":15},30.172,-97.8784,"78739",{"lat":517,"lng":518,"zip":519,"city":8,"state":15},30.2315,-97.7223,"78741",{"lat":521,"lng":522,"zip":523,"city":8,"state":15},30.2063,-97.7956,"78745",{"lat":525,"lng":526,"zip":527,"city":8,"state":15},30.2971,-97.8181,"78746",{"lat":529,"lng":530,"zip":531,"city":8,"state":15},30.1743,-97.8225,"78748",{"lat":533,"lng":534,"zip":535,"city":8,"state":15},30.2166,-97.8508,"78749",{"lat":537,"lng":538,"zip":539,"city":8,"state":15},30.4224,-97.7967,"78750",{"lat":541,"lng":542,"zip":543,"city":8,"state":15},30.3093,-97.7242,"78751",{"lat":545,"lng":546,"zip":16,"city":8,"state":15},30.3316,-97.7004,{"lat":548,"lng":549,"zip":550,"city":8,"state":15},30.3649,-97.6827,"78753",{"lat":552,"lng":553,"zip":554,"city":8,"state":15},30.3223,-97.739,"78756",{"lat":556,"lng":557,"zip":558,"city":8,"state":15},30.3437,-97.7316,"78757",{"lat":560,"lng":561,"zip":562,"city":8,"state":15},30.3764,-97.7078,"78758",{"lat":564,"lng":565,"zip":566,"city":8,"state":15},30.4036,-97.7526,"78759",{"lat":568,"lng":569},30.382499999999993,-97.77689803921567,{"reviews":571,"rating":44,"userRatingCount":626},[572,584,595,605,616],{"name":573,"rating":138,"text":574,"originalText":577,"authorAttribution":578,"relativePublishTimeDescription":582,"publishTime":583},"places\u002FChIJaTIPa5DLRIYRR6UnvHiGeSc\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT2xSNll6ZENhM1JTVG13MU1ESmhNRlJyUVVrM1ZrRRAB",{"text":575,"languageCode":576},"Very disappointed with my experience with Stan’s. We paid approximately $13,000 for a new HVAC system installed just six months ago, including additional ductwork specifically intended to improve cooling in our master bedroom.\n\nThe system has already stopped cooling properly because of a failed circuit board\u002Fmotherboard. On the day this happened, I had to call customer service four separate times. I was repeatedly told that someone in management would call me back, but those calls never came, so I found myself calling back about every hour just to get attention.  When the technician arrived they were clearly annoyed by the questions I was asking and spent a total of 5 mins before diagnosing a failed circuit board.  They had no idea of the timeline and instructed me to call customer service if no one calls me in two days.\n\nStan’s is now ordering a replacement circuit board, but I still have no clear information on when the part will be available or when the repair will actually be completed. I also have not been able to get anyone to clearly explain our 10-year parts and labor warranty and whether this circuit board repair is covered.\n\nSeparate from that issue, our master bedroom continues to run approximately 6–7 degrees warmer than the rest of the upstairs, despite the additional ductwork we paid for specifically to address that room. I was told I needed to create an entirely separate work order just to have that issue evaluated.\n\nFor a six\\-month-old, $13,000 system, I expected much better reliability, communication, and ownership. I am simply trying to get clear answers, understand what is covered under the warranty, and have the system and ductwork perform the way we were told they would.I will gladly update this review if Stan’s steps in and resolves these issues appropriately.\n\nUpdate as of 9\u002F10\u002F26: Unfortunately, my family is still having an extremely difficult time communicating with Stan’s and getting clear next steps.\n\nStan’s did resolve our initial AC issue by replacing the circuit board, although that repair took approximately two weeks. However, we still have a second unresolved issue: our master bedroom is consistently and significantly hotter than the rest of the upstairs.\n\nA technician came to our home on 8\u002F28 to evaluate the problem. The following week, I spoke with a manager who assured me that someone would be coming out to further evaluate the ductwork serving the master bedroom. Since then, I have received no consistent follow-up, no scheduled visit, and no clear explanation regarding whether any necessary corrective ductwork would be covered under the 10-year parts and labor warranty we purchased with our system installation in February.\n\nI have called Stan’s multiple times and have repeatedly been told that someone from the project management team would call me back. Those calls have not happened. On one occasion, I was specifically told that the project manager would be calling me as soon as we got off the phone, and I was even provided that individual’s name. Multiple days later, I still had not received any contact.\n\nOver the past several weeks, I have made more than 12 calls to customer service, sent two emails, and sent approximately five text messages, with very little meaningful response.\n\nAt this point, the most frustrating part is not simply that the issue remains unresolved—it is that my family and I are having to continually manage the process ourselves just to get someone to return a call, provide an update, or explain what happens next.\n\nI am not in a position to update this review positively until the master bedroom issue is properly evaluated, we receive clear information regarding our warranty coverage, and there is an actual plan to resolve the problem.","en",{"text":575,"languageCode":576},{"displayName":579,"uri":580,"photoUri":581},"Nicholas DeFeo","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F109705252476135715683\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa-\u002FALV-UjWFW1TUda-a0fV-R9xUZgfBXDyMbeLBU1UBj0U7aul2js5Z3GE=s128-c0x00000000-cc-rp-mo","a month ago","2026-09-10T15:17:56.031454183Z",{"name":585,"rating":81,"text":586,"originalText":588,"authorAttribution":589,"relativePublishTimeDescription":593,"publishTime":594},"places\u002FChIJaTIPa5DLRIYRR6UnvHiGeSc\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT2sxR01FMDBTMjQ0V1VKRVZrSnFORVE0VkhWdExVRRAB",{"text":587,"languageCode":576},"Great company! I went online at 11am. By 3pm, they arrived & installed a Tesla car charger. The technician. Payton was friendly & professional. I will be calling Stan's again for any more projects around the house.",{"text":587,"languageCode":576},{"displayName":590,"uri":591,"photoUri":592},"John Guardiola","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F101635840774664229775\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa-\u002FALV-UjXYsKh1eC14WmNdb7_jEAwQT-TOr1tdKBmgYTsuoi-8NXuXyL0p=s128-c0x00000000-cc-rp-mo","4 months ago","2026-06-18T23:25:05.812347276Z",{"name":596,"rating":81,"text":597,"originalText":599,"authorAttribution":600,"relativePublishTimeDescription":593,"publishTime":604},"places\u002FChIJaTIPa5DLRIYRR6UnvHiGeSc\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT25aV1IyTTNNVW8wTldkVldIVjZaV1p2VmxkNmJVRRAB",{"text":598,"languageCode":576},"So grateful for Stan's. We have used them for many years and all needs have been last minute urgent needs (Texas heat). Almost all calls were done same day. Every tech we have worked with has been prompt, friendly, and knowledgeable. Two visits required major equipment replacements and for both we were given multiple options balancing quality and price. They were even able to find warranty info for equipment they did not install but still had coverage. Highly recommend!",{"text":598,"languageCode":576},{"displayName":601,"uri":602,"photoUri":603},"Marco Macias","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F104088950532446573684\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa\u002FACg8ocK20hfthVakCYi_OQIqCbezulgcys7fdkNMbRfF7pbrwnIO7w=s128-c0x00000000-cc-rp-mo-ba3","2026-06-19T23:13:14.255031758Z",{"name":606,"rating":94,"text":607,"originalText":609,"authorAttribution":610,"relativePublishTimeDescription":614,"publishTime":615},"places\u002FChIJaTIPa5DLRIYRR6UnvHiGeSc\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT25sSE1rcFZOMHMwTlVoQlZGbE1iMkpzWjNsNVVVRRAB",{"text":608,"languageCode":576},"Stan's is great. They are quick to resolve issues with my AC, most recently a total and complete AC replacement.  This job costed near $16,000 and Stan's guys had it up and in the attic, all new ducting, and an outside unit installed in about seven hours. The only reason I wouldn't give them five stars, is a small hiccup caused by a hardware issue.  I don't blame Stan's for the hardware issue that they resolved in 48 hours. I wasn't a huge fan of being asked for payment when my AC wasn't working. I called the sales representative to kindly speak about the hardware issue, and he skips over my concern and starts talking money... well, that was a downer.  Overall result, very expensive job, house seems cooler than it has ever been, work crews and follow up technicians were great.  I highly recommend Stan's for HVAC.",{"text":608,"languageCode":576},{"displayName":611,"uri":612,"photoUri":613},"Chris Lindley","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F101754508264562191080\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa-\u002FALV-UjU-BRB_E6Fov5Z153DBYrV8NmW1jlfVbDItT7gYrccE4H6mOFiVwg=s128-c0x00000000-cc-rp-mo-ba5","7 months ago","2026-02-27T14:21:48.578763251Z",{"name":617,"rating":81,"text":618,"originalText":620,"authorAttribution":621,"relativePublishTimeDescription":593,"publishTime":625},"places\u002FChIJaTIPa5DLRIYRR6UnvHiGeSc\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT25KMFgwZE9UMEZqVWpadlMxaEtWa1pqYVRaRVJHYxAB",{"text":619,"languageCode":576},"I needed to have my entire washing machine box replaced due to leaking and corrosion. Gabriel and Jonathan did a great job! They were fast, friendly, and explained everything they were doing. I highly recommend using Stan's.",{"text":619,"languageCode":576},{"displayName":622,"uri":623,"photoUri":624},"Stacey Morris","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F118316797548790610234\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa\u002FACg8ocJJ1imHX_UED1j-brjYd9TY94F4ngROxffCjE0IKSdU5LjFRRZq=s128-c0x00000000-cc-rp-mo","2026-06-09T17:30:17.784373200Z",6831]