McCullough Heating, Air Conditioning & Plumbing

Tracy H

a month ago

McCullough is consistently excellent. We have had great experiences over the past couple of years, from sales and installation to annual inspection and maintenance; but this most recent service call came after one of our units stopped working—of course when it was over 100-degrees outside. Their fantastic tech Mike came out the same day we called. He quickly diagnosed the issues (one inside and one out), ordered the parts, and then came back and installed them the very next day and got everything up and running again. Five stars for professionalism, expertise, communication, courtesy, and efficiency. Thank you.

OrbitalTx inAustin

a month ago

Mike was professional and pleasant. McCullough sent text with information when a technician will arrive. Mike was on time and cheerful even though he was working on labor day. The emergency fee was cheaper than other companies. The fee was waved when signing up for a very reasonable maintenance plan. I highly recommend!

Cassie Dean

3 months ago

The folks at McCullough are so helpful and kind! All the technicians are great- the guy who helped me when my AC was broken (I had spoken with two other ac companies) was straightforward and gave me real info rather than a sales pitch (I think his name was Matt). Since then, they have helped me out with a couple of small issues that I’ve had with my new unit. The last Tech that I worked with was named Thomas and he was awesome as well! Very respectful, personable, and informative. I always feel comfortable with the technicians being in my house. I’m glad that I went with McCullough- they will continue to have my business!

Gabriella Hernandez

3 months ago

My A/C unit began having issues the day before the Fourth of July weekend. I called about 10 places and finally was recommended to McCullough by another local tech. Scheduling was simple and automated. My tech, Micheal, was amazing! My unit gave out completely and Micheal called me in the afternoon to let me know his ETA. He arrived earlier than expected and went right to work. The issue was resolved both quickly and efficiently. He even took the time to explain the condo’s HVAC system and answered all my questions. At 5p on a Friday during a holiday weekend, I couldn’t have asked for better service. I’m extremely pleased and highly recommend this company.

Stephanie Robinson

3 months ago

Excellent service from McCullough and their technician Michael! McCullough kept me informed of the updated time period and Michael notified me when he was on his way. He listened to my concerns, carefully examined the unit, and was able to diagnose the problem with the capacitor. He had a matching part on his truck, and was able to quickly replace the capacitor. He followed up by double checking that my equipment was performing normally. I really appreciate the helpful, friendly service I received! Michael was knowledgeable and explained each step of the process. Highly recommend this company for air conditioning repairs and will give them every consideration when it's time to replace my unit.