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Probably the most frustrating experience working with a service provider I’ve ever had. Over promised and still have yet to finish the job that was started in July - again, we have our house actively listed for sale. The lack of follow through and responsibility taken is truly astonishing. This isn’t the first job that this has been an issue, either. Additionally, there was a severed electrical cord that is connected to the sewer pump that was left exposed for at least a month during which time there were multiple heavy rainstorms that turned the trench into a muddy river. However, the most concerning part is that, despite my request, I still haven’t been provided the inspection report that was promised over a week ago, or even proof that one was completed. 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They charged me over $200 for a leaky toilet, then had to return. I thought that was obscene. I could've bought a new toilet. They fixed the problem, but were incredibly expensive and had to return.","2022-08-25T00:00:00.000Z",-64,{"testimonial_id":112,"contractor_id":11,"category_id":32,"city_id":32,"rating":113,"review_text":114,"reviewer_name":18,"reviewer_city":8,"reviewer_state":15,"review_date":109,"verified":79,"pop_word_score":80,"featured_review":79,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"230215",2,"I was charged $600 and it leaked. I called back and they sent back the same plumber, who said that to fix that would cost $2,000. He charged a $50 service fee. I am very unhappy after spending over $10,000 with them on another job. 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I have been unable to get a manager to communicate with me.","Sue L.",{"testimonial_id":132,"contractor_id":11,"category_id":32,"city_id":32,"rating":83,"review_text":18,"reviewer_name":133,"reviewer_city":8,"reviewer_state":15,"review_date":134,"verified":79,"pop_word_score":79,"featured_review":79,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"230248","Anu S.","2022-08-22T00:00:00.000Z",{"testimonial_id":136,"contractor_id":11,"category_id":32,"city_id":32,"rating":83,"review_text":18,"reviewer_name":137,"reviewer_city":138,"reviewer_state":15,"review_date":134,"verified":79,"pop_word_score":79,"featured_review":79,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"230595","Barion F.","Round Rock",{"testimonial_id":140,"contractor_id":11,"category_id":32,"city_id":32,"rating":83,"review_text":141,"reviewer_name":18,"reviewer_city":8,"reviewer_state":15,"review_date":142,"verified":79,"pop_word_score":79,"featured_review":79,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"230537","Daniels really helped me work through a difficult situation with my HOA calling them multiple times to get permission to shut off water.","2022-08-16T00:00:00.000Z",{"testimonial_id":144,"contractor_id":11,"category_id":32,"city_id":32,"rating":83,"review_text":18,"reviewer_name":145,"reviewer_city":146,"reviewer_state":15,"review_date":142,"verified":79,"pop_word_score":79,"featured_review":79,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"230256","Lee V.","Manor",{"testimonial_id":148,"contractor_id":11,"category_id":32,"city_id":32,"rating":83,"review_text":18,"reviewer_name":149,"reviewer_city":150,"reviewer_state":15,"review_date":151,"verified":79,"pop_word_score":79,"featured_review":79,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"230253","Brittany K.","Cedar Park","2022-08-15T00:00:00.000Z",{"testimonial_id":153,"contractor_id":11,"category_id":32,"city_id":32,"rating":83,"review_text":18,"reviewer_name":154,"reviewer_city":8,"reviewer_state":15,"review_date":151,"verified":79,"pop_word_score":79,"featured_review":79,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"230274","Roka",{"testimonial_id":156,"contractor_id":11,"category_id":32,"city_id":32,"rating":83,"review_text":18,"reviewer_name":157,"reviewer_city":150,"reviewer_state":15,"review_date":151,"verified":79,"pop_word_score":79,"featured_review":79,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"230204","Jack H.",{"testimonial_id":159,"contractor_id":11,"category_id":32,"city_id":32,"rating":83,"review_text":18,"reviewer_name":160,"reviewer_city":8,"reviewer_state":15,"review_date":151,"verified":79,"pop_word_score":79,"featured_review":79,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"230186","Melissa J.",{"testimonial_id":162,"contractor_id":11,"category_id":32,"city_id":32,"rating":83,"review_text":163,"reviewer_name":164,"reviewer_city":8,"reviewer_state":15,"review_date":151,"verified":79,"pop_word_score":79,"featured_review":79,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"230193","It was easy. They provided friendly service.","Shelley R.",{"testimonial_id":166,"contractor_id":11,"category_id":32,"city_id":32,"rating":113,"review_text":18,"reviewer_name":167,"reviewer_city":8,"reviewer_state":15,"review_date":151,"verified":79,"pop_word_score":168,"featured_review":79,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"230324","Connie B.",-50,{"testimonial_id":170,"contractor_id":11,"category_id":32,"city_id":32,"rating":113,"review_text":171,"reviewer_name":172,"reviewer_city":8,"reviewer_state":15,"review_date":151,"verified":79,"pop_word_score":173,"featured_review":79,"response":32,"response_date":32,"response_by":32,"city":32,"state":32},"230290","I feel like I got overcharged. They didn't do a good job. The technician was snaking out my drain and broke off a chunk of the snake. Despite getting two other technicians out to work on it, they couldn't get it out. They left it in there and charged me three and a half times what he was advertising to do the work for. 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I think that the price that they charged was high, but that is the company, not Aldo.",{"text":905,"languageCode":884},{"displayName":908,"uri":909,"photoUri":910},"Sally D","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F102444134077729400720\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa-\u002FALV-UjW0Am-dzH4BkQiz6gx51bm0Sq3h0Un7SHz3iuibTIIc2GpxcXWypg=s128-c0x00000000-cc-rp-mo-ba2","6 months ago","2026-04-13T22:36:49.377724139Z",{"name":914,"rating":83,"text":915,"originalText":917,"authorAttribution":918,"relativePublishTimeDescription":922,"publishTime":923},"places\u002FChIJx4aR843LRIYRxtI2fjgdyPE\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT2tKNlV6ZGFTMFZqUlhoZmRFSnZZVXcwVlhoM01XYxAB",{"text":916,"languageCode":884},"Adam and Bryce were just delightful. The whole experience from service call for diagnosis of problem (shoutout to Paul), to discussing next steps with Adrian and scheduling on the next available weekday was definitely a blessing! I’m truly grateful for the level of service and customer service we received. The team ran into some temperamental connectivity issues but were determined to resolve it and they did not leave until the job was complete and satisfactory. To the families of the gentlemen who assisted us today, thank you for sharing them with us and give them grace if they show up after usual scheduled time.  I am confident in the work that was done and also confident that in the off-chance something goes awry that Daniel’s Plumbing will take care of it and us. Thank you to the entire Daniel’s team!",{"text":916,"languageCode":884},{"displayName":919,"uri":920,"photoUri":921},"K Z","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F101740790081196477094\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa-\u002FALV-UjWhSW9Avpiumv3nkCOc3TKOGQCv-D7nOvUpQMssmzxRYBI-MKA=s128-c0x00000000-cc-rp-mo","12 months ago","2025-10-28T01:35:12.729379365Z",{"name":925,"rating":96,"text":926,"originalText":928,"authorAttribution":929,"relativePublishTimeDescription":911,"publishTime":933},"places\u002FChIJx4aR843LRIYRxtI2fjgdyPE\u002Freviews\u002FCi9DQUlRQUNvZENodHljRjlvT2tzdGNHMVZZMEl6VURkc1NIUjFTRFIyTjJkTFVuYxAB",{"text":927,"languageCode":884},"I have been a devoted and loyal customer to Daniel plumbing for six years now, and today was not a good experience. I had two technicians come out  Erin and Randy. Obviously, Erin was the new kid on the block! Erin, was not professional nor was he knowledgeable about the job! He could not answer my questions and felt intimidated and shift all the blame on his coworker, Randy which was very unprofessional and did not demonstrate a “team player” behavior.  He didn’t finish the job and walked away blaming instead of working with Randy to solve the problem .  I waited from 8 to 5 the entire day, my time is valuable, and he still failed to finish the job! Randy called minutes later apologizing, said he would return the next day to complete the job. Frank and Randy returned the next day and completely the job! They both were very professional, understanding and kind.  Frank’s smile is priceless! Randy was such a sweetheart! Kudos to both of them for a job well done.  Now I can wash my clothes. My recommendation to Daniel’s plumbing is never send an amateur to your loyal customer’s home before giving them thorough training, it’s so necessary, or you will lose me as a customer and I will not refer my friends. Thanks again Randy and Frank for everything!\n\nDebbie Carter",{"text":927,"languageCode":884},{"displayName":930,"uri":931,"photoUri":932},"Debbie Carter","https:\u002F\u002Fwww.google.com\u002Fmaps\u002Fcontrib\u002F106609537385120551854\u002Freviews","https:\u002F\u002Flh3.googleusercontent.com\u002Fa\u002FACg8ocLVI5vsDf3dC8uY5Z9ngyuXBdklTjeMilU-WFJCjp9Z6IlW=s128-c0x00000000-cc-rp-mo","2026-04-18T17:23:09.319467240Z",2798]